Suunto App

[Akos Hajas]

Still different values in Spartan Sport watch and in the Suunto App…🤨

[sartoric]

@akoshajas
There are some issues that are not yet fixed, but which are the values you are referring to ?

[Akos Hajas]

@sartoric max. HR and average HR…;(((

[sartoric]

Those values should be ok.
SA version ? Android or IOS ?

Have you already tried to

• Logoff from SA
• Clean cache data
• unpair - pair the watch

maybe soft reset the watch

Sometimes it helps

[Akos Hajas]

@sartoric I did already after this it works but approximately 2 weeks later I have the same problem

[andrejfit]

Known issue still not fixed.

[Akos Hajas]

@andrejfit after the update still the same issue…;(((

[Akos Hajas]

@akoshajas said in Suunto App:

@andrejfit after the update still the same issue…;(((

Still different values in Spartan Sport watch and in the Suunto app

[Akos Hajas]

@akoshajas said in Suunto App:

@akoshajas said in Suunto App:

@andrejfit after the update still the same issue…;(((

Still different values in Spartan Sport watch and in the Suunto app

My gear
Suunto Spartan Sport HR
iPhone 7 plus latest iOS

[SlaSh]

For me this looks more like watch thing not the app, you are using wrist hr monitoring? So it is highly inaccurate in sport like tennis because of the wrist movement, please use for this type of activity chest strap which is way accurate

[Akos Hajas]

@Sla I’m using not wirst HR monitoring…I’m using smart sensor

[Brad_Olwin]

And, clearly stated in the notes to the app so why post? If you are unhappy about it fine post that but the notes clearly stated that some values in watch and app won’t match. Given everything else that has been added (heatmaps, routing, sport field customization) the problem with values not matching must be a deep one and difficult to solve or it would have been done by now. The altitude inaccuracies are apparently a very difficult fix.

[SlaSh]

@akoshajas then please provide screenshots from watch itself as at the moment we see only app screenshots and we do not have what to compare with…

[Akos Hajas]

@SlaSh here we go…
 

[Akos Hajas]

@SlaSh

[SlaSh]

@akoshajas hmm quite interesting, maybe it is related to the tennis profile in the suunto app, as for my activities hr on the watch and in app are equal…
Could you provide more screenshots from the watch with all values for the same activity?

[sartoric]

I’ve never found differences higher that 1, maybe 2 bmp, that I guess are due to some rounding done by the App.
Of course, I never use tennis profile

[Akos Hajas]

@sartoric I’m monitoring as a Running (New Sport Mode) and after I change to Tennis (bc I need the steps too and in Tennis mode doesn’t work)

[Akos Hajas]

@SlaSh

[Akos Hajas]

@SlaSh