@Brad_Olwin said in Ocean firmware Q1/Q2 2025:
I would have no issues with the current Ocean feature set and be extremely happy that Suunto is willing to update and spend time, resources and engage testers to update your product for free.
I broadly agree with your post but this quote isn’t realistic in the current market. Yes, be satisfied with the features you paid for, but, as every other company making a connected device provides fixes to bugs and new features, I read your stance as between unrealistic and arrogant. If Suunto want to be competitive, they have to give us bug fixes and more features, not because it’s right, but because everyone else does.
It’s also been a cornerstone of Suunto’s marketing with the slogan “it keeps getting better!”
TL;DR?
As a consumer, be happy with what you bought
Proactively manage expectations around updates, because every company is training consumers to expect free features