@mountain_erin said in Wing 2 general discussion: So I find your advice, as a moderator, really unhelpful. What does this even mean ? Here you get suggestions about solving YOUR issue, (not about doing your review) that, as @isazi said, it’s peculiar. So the suggestion was really for a “you” case, since you’ve also stated @mountain_erin said in Wing 2 general discussion: I need someone to help me escalate this issue b/c it’s not going well. so the suggestion is proper, isn’t it?

New lime color available ! 🤪

@Tieutieu I got someone to talk quite fast but all I got as a response: we escalated your ticked and wait for feedback from the responsible team. What have they escalated and why I do not know. I told them that the replacement cannot turn on anymore, and resetting with the multifunctional button does not work. So here I am now waiting 5 days to be contacted by mail… What will this mail say except: return the headphones is beyond me

@matthinsh I get stopped to help people get out of forest. I wear gloves because it was freezing. Rather than taking them off completely I prefer to feel off button.

@jthomi Agree with you, wore mine yesterday with Sunglasses and I did not know the Wing was there…except I could hear a podcast.

I can’t download audio onto my Aqua headphones. The connection drops out when I attach the headphones to my phone via the usb cable.

Thank you all, this is very valuable because you have the direct comparison. I think the “anti-wind noise” will be missing in the Aqua, but you will rarely miss that if you are not on the road by bike

@lexterm77 Ok thank you for your answer. I didn’t know that it was not for the entire life of the product. I’ll have to be careful on how it behaves after some years, but I hope I can get at least 8 to 10 years of use with it How would you use it under the rain? In any rain conditions? Or not under pouring or heavy rain? Because it seems to be depending on the strength at which the rain falls on the headphones, which can be increased by for example the strength of the wind or if the rain falls heavily

Ok I initially had this problem too, I however solved this by doing this (im on Android if that is a question): i moved my music to the root of the usb drive to save time. deleted the two standard folders that is in the usb drive of the headset recycled the headsett on then off again. Reconnected the headset to the pc and moved the music back into the music folder. switched on the headset and the music was available in the app. I suspect the software update i got before starting to use the headset had some issues with the directories as they were empty from the start so it had to recreate them for everything to work properly Enjoy your Aqua

@t0mazz0 this was answered in another thread already

I had Suunto Wing and as soon as Suunto Aqua came, I sold my Wing and got the Aquas. I know you only asked between Sonic and wing, but I’d recommend Suunto Aqua if you swim no brainer, even if you don’t swim my opinion is Aquas are the best of the three, offline music, water proof, + some other features like neck fatigue measurement, neck mobility measurement and jump test assessment.

@Александр-Даниленко I have Android 15 and it works. Initially, it didn’t work. After several disconnection/connection attempts, it suddenly started working.

My Windows 11 computer can’t see the music folders. Nothing shows up in the explorer window whenever I plug the device in. I tried the USB cable that was supplied, on several USB ports, then other cables I had lying around, but nothing ever happens.

@timecode That’s quite hilarious. Might be a bot or something!

Hi, for quite some time now, my Suunto Wing hasn’t been working properly in the app. I can’t adjust any settings within the application, and under the ‘Functions’ section, a completely blank screen appears. Has anyone else experienced this issue? What could be the problem?

@hammerhead1967 said in Aqua offline music shows in music folder, looks like it should be playing yet no music plays…: @Egika Hello! Yes to all of the questions. I have listened to my bluetooth music several times, I hear all of the tones and the words when it switches within the app from one thing to the other. I am using my apple music library which uses a file supported in Suunto’s list of usable formats. It just doesn’t actually play the songs! I see the play button is engaged, even the little equalizer symbol to the right is there, just not moving or playing sound! Very frustrating! Then its time to try what I said

@herlas Exactly! Which they seem to have done half of, before getting bored and wandering off down the pub early…

@Carlos-Villamar I am transferring mp3 files with my PC and then organizing playlists with my iPhone

@Dimitrios-Kanellopoulos I meant it is something the Aqua can do, but the Aqua Light cannot…

@pavel.samokha Yes indeed, Shokz had to re-engineer their bone-conduction with a usb-c on the side instead of a magnetic port.