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  • Large screen adventure watch for outdoor expeditions and training V2

    177 Topics
    2k Posts
    M
    At least the support sent a reaction: „The frequent disconnections and reconnections are occurring on the BLE firmware (Bluetooth) side. It is worth noting that the longest disconnection period of the heart rate belt was approximately three minutes, after which it successfully reconnected. Therefore, the issue is not an inability to reconnect, but rather frequent disconnecting and reconnecting. Based on the current analysis, the issue appears to be related to the connection stability between the BLE firmware and the sensor. However, the current logs do not provide enough evidence for us to draw a definitive conclusion. In order to further diagnose the issue, we need to attempt to reproduce the problem. Therefore, we will now escalate this matter to our testing team for reproduction.“ We will see …

  • Ultimate performance watch for racing and training V2

    207 Topics
    2k Posts
    Elad SolomonE
    @elbee 100% stryd staying connected but heart rate monitor is gone.

  • Large screen adventure watch for outdoor expeditions and training.

    1k Topics
    15k Posts
    TieutieuT
    @LitchiMonster said in Updates for V1: @Thomas-Gaggero from the features of the latest Q1 update, I hope the V1 at least gets: custom fields on map screen improved alarm (days of week) looping number picker the rest of the features would be nice too, but the above are the ones I’m missing. Other than those, I’d really like an ‘up ahead’ screen, so I can see the names and distances of upcoming way points along a route. Climb v3 is my only addition wish

  • Ultimate performance watch for racing and training.

    828 Topics
    8k Posts
    E
    @K-Ottevanger I think it is the following: After you select an activity but before you start it, scroll down to trainingoptions, then sensors. There you must enable the use of your connected heartrate sensor for that activity.

  • Light and compact but ultimate performance watch for racing and training.

    454 Topics
    4k Posts
    S
    @VoiGAS I woildn’t know about that, as i normally use the HR strap. What i had noticed is that it behave differently according to the sport mode

  • Suunto 9 Peak Pro

    433 Topics
    6k Posts
    Łukasz SzmigielŁ
    @Elipsus yeah, can confirm that. I’ve observed that too while I was working on fixing my friend’s laptop.

  • Lightweight sports watch designed for runners

    162 Topics
    1k Posts
    JebClydeNCJ
    @Travis-Kinney Try removing the pairing from your phones Bluetooth menu, then restarting the pairing process from the app.

  • Suunto 9 Peak

    451 Topics
    6k Posts
    Niclas BrundellN
    I have a similar issue with my vertical 2. Today it buzzed me about every 3 minutes on a 10km run because it suddenly had no heart rate and then it came back. Seems like the connection was dropping constantly for a few seconds before reconnectin. But it doesn’t show up on the heart rate chart in the app so I guess suunto fills in the blanks of missing heart rate data

  • Suunto 9

    1k Topics
    15k Posts
    M
    And it’s just happened again today with a 4hr session. However I got the activity to sync eventually by switching off Bluetooth on my phone, opening the app then when prompted by the app allowing Suunto to open the Bluetooth. I’d tried switching Bluetooth on and off just via the phone a couple of times before that with no success.

  • Suunto’s first smart-with WearOS

    677 Topics
    10k Posts
    ?
    Finally, almost in my case, this problem is corrected in the last beta version.

  • Suunto 5 Peak

    63 Topics
    718 Posts
    A
    I know that HR measurement at the wrist can be difficult and it is better to use a chest strap. However, even for normal walking (not even Nordic walking) I get horribly wrong measurements, e.g. yesterday the watch showed a maximum of 139 bpm in the afternoon, but an 24h-ECG (which should be 100% accurate) shows a maximum of 106 bpm in the morning (it is hard to search for the same time span). Anyhow, the difference is not acceptable! Yes the watch has correct settings (left arm) and is correctly attached to the wrist. What can I do? I need to track my pulse.

  • All Suunto Spartan Series

    328 Topics
    3k Posts
    S
    Good day, I have a Suunto Spartan Ultra and have had it for 8 years. From my last Samsung UI update my watch has not synced my daily steps with the Suunto app. I have tried the following but not success: Restart phone and watch. Reinstall Suunto App Force stop Suunto App Unpair watch from phones Bluetooth and reconnect. Gave all items on Suunto App permission. Made sure Suunto APP and phone is not on energy saving mode. If anyone has a solution please assist. Kind regards

  • Ambit 1,2,3 Series

    284 Topics
    3k Posts
    T
    I thought the Wahoo cycling cadence sensor would connect to the Suunto app easily being Bluetooth. Should it? It’s also not connecting to the Ambit3 watch.

  • Suunto 5

    215 Topics
    2k Posts
    A
    I haven’t used my D5 since January; I got it out of the cupboard today to charge it as it’s dead, but I can’t remember how to attach the charger. I’ve searched the manual but it just says ‘attach’, it doesn’t explain how. There’s a red thing on the end of the cable which I seem to recall ‘snaps’ onto the watch, but right now it’s not snapping onto anything - it doesn’t stick to the back of the watch like I seem to remember. Have I got this totally wrong? Please can someone explain in simple terms how to attach the charger?! Thanks

  • Suunto 3 and Suunto 3 Fitness

    56 Topics
    551 Posts
    P
    Hei Expert Users, I am using SUUNTO AMBIT3 PEAK device, do we have options to set the training plan in the device?

  • Traverse Series

    75 Topics
    447 Posts
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  • Dimitrios KanellopoulosD

    Suunto Software update Q1 (2.53.42)

    Pinned
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    29 Votes
    336 Posts
    35k Views
    2
    @brettacher this is not the Suunto support here… And BTW: what Phone do you use? Which App version? BTW2: What you are saying: ASAP. But I guess you don’t mean the As Possible part, but rather: immediately.
  • pavel.samokhaP

    Maps Update Rollout, March 2026, Staged

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    115
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    39 Votes
    115 Posts
    12k Views
    M
    Having had some time to use the new maps offline and on the vertical 2, they are a massive improvement. I would like in the future for the maps on the watch to show main paths at 1km zoom. I know there will be limitations but often there is only one path on remote mountains and still being able to see it when zoomed out at 1km to give a wider perspective of the hills would be really useful. Especially if just exploring and not using a saved route. It would be also be nice to have city/large town names visible as well when zoomed out further than 2km.
  • Dimitrios KanellopoulosD

    What sport mode is missing from our watches in your opinion?

    Pinned
    259
    4 Votes
    259 Posts
    69k Views
    Ecki D.E
    Trampoline
  • ?

    Firmware Collection

    Pinned
    110
    19 Votes
    110 Posts
    33k Views
    N
    @Matúš Hello yes I know but as you said I only have anymore the two latests 2.50.2X… But with the exact name I could redowload the previous firmware. Don’t you have it ? It should be something like “Sapporo-fw_2.22.60.3383-p-56f364c9” It would definitely save my watch for my world bike travel Thank
  • snow*S

    HRM 2?

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    0 Votes
    6 Posts
    510 Views
    Ze StuartZ
    @VoiGAS said in HRM 2?: They could just rebrand one of the newer Movesense models and gain features like ECG, temperature and movement. One of the models has the name HR2… It does, but it has a different chip set. I think this is a net-new product.
  • Dimitrios KanellopoulosD

    Crash reports collection Q1 2026

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    5 Votes
    3 Posts
    197 Views
    babychaiB
    Actually few weeks ago happen to my SV 1 as well during hiking but did not manage to send logs.
  • snow*S

    Core 2?

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    1 Votes
    9 Posts
    972 Views
    HighlandsH
    @HoBart Hopefully, it gets launched earlier than I expect. I wonder if any of the field testers can drop a hint or two - I understand the restrictions of a NDA.
  • Ecki D.E

    Is there still demand for a modern MIP endurance watch?

    108
    7 Votes
    108 Posts
    7k Views
    MiniForkliftM
    Hence the phrase… All the gear, no idea
  • Dimitrios KanellopoulosD

    Black grid issue

    37
    10 Votes
    37 Posts
    6k Views
    cpinkyC
    @pavel.samokha Thank you for the explanation… I didn’t see that update so apologies!
  • Arju AmbinA

    Red Night Mode

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    67 Votes
    22 Posts
    2k Views
    EgikaE
    @Petr-Manek Suunto’s company policy is not a democracy. Voting for ideas gives the product managers hints. But there are also other sources to make a BC out of the various ideas. This means: voting is never pointless, but also no guarantee for implementation there is almost never a “will not be implemented”. Just Suunto does not share their road map.
  • M

    Bluetooth HR broadcast

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    4 Posts
    384 Views
    S
    @Egika and it works great! Suunto Chest HR strap can only connect to 1 device at a time. Before the update I had to pick my Race 2 or my Hammerhead bike computer. Now I let the HR strap connect to my watch and broadcast HR to my Hammerhead. Problem solved.
  • Dimitrios KanellopoulosD

    Suunto 2.50.28 hot-fix Q4

    109
    9 Votes
    109 Posts
    18k Views
    helgonet12H
    @sartoric ok thanks for the info. I guess it will never be fixed then.
  • D

    Backlight Bug 2.50.26

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    5 Votes
    9 Posts
    965 Views
    MiniForkliftM
    I also have this ‘Raise to Wake’ bug on my V1, however at this stage it does seem to be occasional and quite often seems to turn itself off during the activity which is a good thing. Hopefully it gets fixed in an upcoming update
  • snow*S

    Feature suggestion: Airplane mode in Top/Bottom shortcuts config.

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    2 Votes
    1 Posts
    90 Views
    No one has replied
  • snow*S

    This topic is deleted!

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    1 Posts
    27 Views
    No one has replied
  • Stefan T.S

    Sleep Settings > Auto DND weekdays/weekends differentiation

    Moved auto-dnd
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    0 Votes
    1 Posts
    99 Views
    No one has replied
  • zanxionZ

    User selectable auto-pause threshold

    Moved
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    0 Votes
    4 Posts
    250 Views
    E
    @zanxion I’m just here to say any change in functionality is preferable configurable, When I bought my watch, on the map screen the datafield showed the distance to next turn. For me that was logical and usable. With a next firmware update this was changed to distance to end. For me, that doesn’t make sense. I know when I arrive at my destination but don’t know the turns. I asked Suunto why they made the change. Support said someone suggested it, so they changed it. With the last update they finally made it user configurable, so everyone can be happy. And yes, the detect activity while on pause really doesn’t work well.
  • Danny polegD

    black screen during interval

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    1 Posts
    88 Views
    No one has replied
  • S

    Tracking steps during weight training

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    1 Posts
    91 Views
    No one has replied
  • Steven HambletonS

    Enhancement: Morning Report - Back to Bed

    3
    4 Votes
    3 Posts
    230 Views
    Horizontal_2H
    On my vertical 2 this is not an issue. Even when I get coffee and chill in bed for an hour or some thing, it counts as sleep

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