• Large screen adventure watch for outdoor expeditions and training.

    886 Topics
    14k Posts
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  • Ultimate performance watch for racing and training.

    739 Topics
    8k Posts
    L
    I’ve returned the Race… I would like to have an AMOLED but I follow a lot of routes and I do not want to suffer this abnormal behaviour. I will continue enjoying my Vertical.
  • Light and compact but ultimate performance watch for racing and training.

    320 Topics
    3k Posts
    G
    Having this problem most days Removing music permission from Suunto app then re-allowing it fixes it temporarily but only temporary Very frustrating
  • Suunto 9 Peak Pro

    388 Topics
    6k Posts
    M
    @Elipsus said in Sensors full of Bubbles, Plastic peels off.: But again, the country of origin has nothing to do, at all. I’m perfectly aware of this. That’s why I pointed out that these laments about moving production to China are pointless, because watches from Finland also had problems (also problems with the buttons in 9Baro).
  • Lightweight sports watch designed for runners

    38 Topics
    585 Posts
    herlasH
    @Kriss I’ve been using Suunto Run since launch and never faced any reboots, I’d say try a factory reset and if that doesn’t do it, you might be better contacting service.
  • Suunto 9 Peak

    440 Topics
    6k Posts
    W
    The manual is not correct, to display time and battery you have to press the middle button instead the upper one.
  • Suunto 9

    1k Topics
    15k Posts
    isaziI
    @Dr1mo you can always try and see what they say
  • Suunto’s first smart-with WearOS

    676 Topics
    10k Posts
    E2000E
    Hi everyone, I’m experiencing a persistent issue with my Suunto 7 and I’m hoping someone here might have some insight or a solution. My activities are syncing to both the Suunto app and Strava, and they show all the correct metrics like distance, pace, and time. However, there is absolutely no map or route displayed for any of my activities, whether in the Suunto app or Strava. It looks exactly like the attached screenshot for example activities. My activity which is without a map : [image: 1753786276711-1.jpg] My friend’s activity with the map and location : [image: 1753785732865-screenshot_20250729_140616_strava.jpg] Problem: Activities have distance, pace, time, but no map. This applies to all outdoor activities. Watch: Suunto 7 (running latest firmware). Phone: Xiaomi Poco X5 Pro. Suunto App: Latest version installed. Troubleshooting Steps I’ve Already Taken: Watch Reset: I have performed a full factory reset on my Suunto 7. Checking Sunnto App permissions on my phone to be granted. Outdoor Activities: These are outdoor activities (e.g., runs, walks) selected with appropriate outdoor sport modes, not indoor activities. Reinstalled Suunto App: I have tried uninstalling and reinstalling the Suunto app on my Poco X5 Pro. What I’ve observed: Pace and distance seem to be calculated, suggesting some form of movement detection is working. The absence of a map is the only missing component. Has anyone else encountered this issue, or are there any further diagnostic steps I could take? Any help or advice would be greatly appreciated!
  • Suunto 5 Peak

    60 Topics
    714 Posts
    Tomas5T
    Hello, today we noticed this issue on my wifes 5 Peak. Unfortunatelly it has already 2.5 year so it is not under warranty anymore. And she is light user, and not wearing it while washing dishes, showering, sleeping etc. Only around 9hours a day during working days only and then while cycling/hiking but thats few times a month. [image: 1753289160907-img_0635.jpeg]
  • Suunto 5

    212 Topics
    2k Posts
    N
    Hi all! My Android mobile phone can connect and be paired with my Suunto 5, but it keeps on pairing once both devices are connected. Obviously, no performance data is automatically synced. The app and softwares are updated. What might be the problem? Thanks!
  • Suunto 3 and Suunto 3 Fitness

    55 Topics
    550 Posts
    Steven SmithS
    Interesting take! A lightweight Suunto with Stryd support would be a game-changer for runners. I doubt they’ll add it, but if they did, I’d consider it too. The T6c was legendary—2000 miles is impressive!
  • All Suunto Spartan Series

    327 Topics
    3k Posts
    EgikaE
    @galopinouchet https://www.suunto.com/Support/Product-support/suunto_spartan_sport_wrist_hr/suunto_spartan_sport_wrist_hr/features/glonass/ https://www.suunto.com/Support/Product-support/suunto_spartan_sport_wrist_hr/suunto_spartan_sport_wrist_hr/features/gps-accuracy-and-power-saving/ Plus: “Whenever you navigate a route or a POI, the GPS accuracy is automatically set to Best.”
  • Maps Partial Update Rollout, July 2025 [Limited Countries]

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    Stefano M64S
    @Egika said in Maps Partial Update Rollout, July 2025 [Limited Countries]: Still OT, but this is clearly not what Pavel wrote. I apologize, didn’t want to be unkind or “reframe” what Pavel stated. the plain fact is that the maps provided by Mapbox are proved to be (very) wrong in some areas and that is - in my opinion - a problem for Suunto and its costumers. We are no more in the old times when maps were drawn by hand and then often very approximate, nowdays people are used to completely rely on them, wrong maps should not exist.
  • Software Update 2.43.8/.12 (2025 Q2)

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    Jordi CJ
    Very strange! I also had a failure in sleep tracking, after a long time, during my nap this afternoon. In my case, I didn’t need to restart the watch; after my nap, it was working fine again. [image: 1753804800471-img_20250729_153436.jpg]
  • What sport mode is missing from our watches in your opinion?

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    W
    Which sport mode should I take for luge or sledding?
  • Firmware Collection

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    B
    @nhojb sorry, i overlooked your response! I think the easiest way is to check the watch itself! You can check that debug-menu where you can Delete OTA pkgs, there you can also use Select OTA pkg, and it will show your current version and all the cached ones!
  • SOFTWARE UPDATE 2.35.34 Q2

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    pavel.samokhaP
    Topic locked, please discuss issues or features in dedicated topics
  • Software update 2.39.20 (2024 Q4)

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    pavel.samokhaP
    Topic locked, 2.39.44 released https://forum.suunto.com/topic/12526/software-update-2-39-44-2024-q4-hotfix-new-pool-swim-algo
  • speculations and rumours about upcoming Suunto watches

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    sartoricS
    I’m closing this one to avoid confusion, since we have an “official” post-release thread now Suunto Vertical is here
  • Software Update 2.40.38 (2025 Q1)

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    460 Posts
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    pavel.samokhaP
    Topis is locked. Continue here: https://forum.suunto.com/topic/12996/software-update-2.40.44-beta-2025-q1-hotfix
  • SOFTWARE UPDATE 2.33.12 - Q1 2024

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    G
    @isazi Thanks a lot. Yes it’s related to the incomplete recording matter. Once saved it shows the whole route but if you want while recording to check where you started it deletes the first bits. Quite harsh once on glaciers where you need to follow the exact route back and it does not appear. But I guess you got what the issue is related to. Thanks a lot
  • Software update 2.18.18 Sept 28 2021

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    Catoer WibowoC
    @nseslija thank you so much
  • Software update 2.12.30 Staged Release for S3/S5/S9

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    freeheelerF
    @Dimitrios-Kanellopoulos no worries, this can happen thank you anyway
  • New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28

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    sebchastangS
    @halajos yes, I was talking about “complex” structured interval (as we cannot define multiple set of repetitions with the standard “interval” option in sport modes)
  • SOFTWARE UPDATE 2.19.42 January 27, 2022

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    freeheelerF
    @mountainchris here’s one issue I can not explain… I’ve started at my doorstep with clearly wrong altitude and observed how fusedalti had corrected altitude after the first “hill”. the route should be 99.something% symmetrical but a alti drop happened 1/3rd way back and it remained wrongish. the graph itself does not look like the sensor was blocked. no up or down spikes. but the last bit on the way home has a different shape than the start that was corrected by fusedalti. it would be interesting how often fusedalti kicks in and if it also considers gps signal strength for accuracy? I think it does, because if gps height is several meters off, it would unnecessarily “correct” an almost correct value. [image: 1650992338451-b9f29c17-0b90-4170-b49e-93f5bec312b7-image.png]
  • 36 Votes
    311 Posts
    52k Views
    A
    Whatever happened to the Suunto 5 Peak? I installed this beta release long ago, and never received an official update? @Dimitrios-Kanellopoulos do you perhaps know? Whenever I go into the watch updates in the app it tells me the update will be older than the current version.
  • SW update 2.37.34 Q3

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    F
    @JanJ1968 not sure it can help, but… uninstall some sport apps. As for me, I had to sync my watch (race) for like 4 or 5 times, before I got the result
  • Suunto watches to come in 2024

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    enriqueescomsE
    @Евгений-2 of course, sure.
  • Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    D
    Yesterday I swam 50 laps, so 1250 m, but Race S fw 2.39. 44 only recorded 1075 m. It lost 7 laps! The first 20 laps I did freestyle + backstroke and the last 30 only freestyle (see image below). At the end of every 25 m I pressed the down button to track the lap. [image: 1742726260383-a412a7b0-1d44-4c68-b08c-4c9beaf73e72-image.png] I did the same training as the previous week, see https://forum.suunto.com/post/163734 Please Suunto, it’s time to fix the incorrect distance estimation in swimming. People can buy Suunto because it’s very nice but if it doesn’t do the main job (recording the activity correctly), they will go and buy other sports watches. Thanks.
  • Software update 2.16.26 June 10th 2021

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    isaziI
    September 2021 update: https://forum.suunto.com/topic/7061/software-update-2-18-18-sept-28-2021/
  • New update will come next Moday (postponed to end of week)

    Locked
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    jthomiJ
    Vertical has its update, when will Race and S9PP follow?
  • Software update 2.11.38 for S5/S9

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    Łukasz SzmigielŁ
    @cosmecosta right. Also I’ve noticed the bug on my watch after picking it up from shelf in the morning - not right after an activity or before. And I believe everything was OK day before. So it happened without any activity - perhaps it was trying to connect to phone (Android) or doing some background maintenance, no idea. I’ve also checked my diary - the oldest activity I can see is from April so it must be cyclic.

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