Since the last firmware update, I keep getting sync issue with my SV and the Suunto app (android), it’s stuck on the activity data syncing… and I have to reboot the phone everytime to be able to sync again. Not something I like to do every other day. Is it firmware related? Something that needs to be fixed on the suunto app?

@raven Just reading your post makes me glow. I love being with Suunto for these reasons. I cannot tell you how many times Garmin told me to Rest or Take it Easy when I was perfectly fine and had a great nights sleep. Morning Report is crazy to me when I think about how I feel when I first open my eyes. That would definitely not be the time that I would make decisions about my training on that day.

@emilia_v Really sorry that you are struggling with your Race S. I too have had issues with sleep tracking in the past. It can be really frustrating., A couple things that helped me sort other the problem were. Wear it on my opposite wrist. I do not know why, but I get much more accurate sleep tracking on my right wrist. I am a side sleeper that moves a lot. I think that this might be contributing to this issue. I turned off the automatic do not disturb and I turn it on as I get ready to sleep. This has helped a lot as well. Garmin also had intermittent issues with me if I did not toggle sleep mode on and off. Coros has been the only watch that is super accurate at detecting sleep times without any adjustments manually for me. As for the HRM I love that Suunto has Zone Sense and it requires a ECG HRM so I use that for most workouts, but when I don’t use that I have not had your issue nor have I read that that is a common bug. You can try a soft reset of the watch by pressing in the top button until it restarts. This in my understanding with flash the RAM and can clear out sleep tracking and other issues. Hope this helps!

@t-Dox I have sent the watch back today to the service because of the dots / bubbles under the display. But when I got the watch back on tuesday I was told to go through some cycles (discharge and charge it) over a month and a half, that the watch has battery management, etc. Honestly it was just sitting on my desk from Tuesday 3PM until this morning and the battery went from 57% to 7% doing nothing. I will wait for feedback regarding the display and then I am just going to sell it, or put it into my drawer. My wife was using it, but I got her a new Race S and so far she is happy with it.

@maszop That’s not what I meant. If you look at the HR before the 40 minute mark you see an average of 100-something. After the 40 minute mark 80-something. One of them is incorrect. Especially the sudden drop shortly before the 40 minute mark is not possible. I have done an experiment a while ago with an Epix Pro, using an Coros HRM and the Race S, waking a walk. Neither of the watches was spot on. Have to look it up. But I guess I should start a new topic for this…

@daniele-celauro I’m having the exact same issue on S9 1st generation. HR tracking worked fine a couple of days ago, but today completely vanished. Have you solved it?

I had exactly the same experience with my 7. It had one new screen under warranty but was out of warranty by the time it burnt the second time. When it refused to stay connected to my phone I called it a day and bought a Race which is fantastic, and twice the watch the 7 ever was. I think it was a misguided product from Suunto, but everyone makes mistakes and knowing what I know now I should never have bought it. Everyone makes mistakes though, and more than happy to buy another one.

Bonjour a tous, J’utilise une Suunto 5 peak depuis 1 an, que j’ai connecté à mon capteur de FC (Polar H9). D’habitude tout va bien, à la fin d’une activité la montre charge 20 sec le temps de tout synchroniser et mon activité se télécharge sur mon application… Or depuis ce matin, en revenant d’une sortie vélo, ma montre reste bloqué sur l’écran “synchro données FC” avec le petit chargement… Cela fait 3h que rien n’a bougé… Je ne peux pas quitter cette synchro, j’ai essayé de déconnecter et reconnecter ma montre, d’enlever et remettre la pile de mon capteur de FC mais rien… Le seul moment où je n’ai plus cet écran c’est quand je reçois une notif qui s’affiche donc sur ma montre. Quelqu’un a t’il déjà eu ça, et/ou sait comment arrêter ça ? Merci ! Björn

Hi all! My Android mobile phone can connect and be paired with my Suunto 5, but it keeps on pairing once both devices are connected. Obviously, no performance data is automatically synced. The app and softwares are updated. What might be the problem? Thanks!

Interesting take! A lightweight Suunto with Stryd support would be a game-changer for runners. I doubt they’ll add it, but if they did, I’d consider it too. The T6c was legendary—2000 miles is impressive!

@Dwartus And may i ask what the feedback was from suunto?