@cheetah694 said in iOS app recently very frustrating to use: And your comment helps solving the issue how exactly? Knowing the scope of the issue always helps to narrow down the root cause. So please don’t argue. More helpful would be to reply with something like: Do you experience issues as described in the topic? If yes - always? Killing app, restarting phone, using wifi/cellular n etc - nothing has an effect? If yes - when has problems started? Your phone model Your OS version Your Suunto App version Your Suunto Watch model and firmware version

@helgonet12 just checked and you are right, it doesn’t update the co2 data

9 months after the Suunto Support team told me that they are aware of the issue and still no fix. I just consulted their support chat again and it was one of the worst experiences i’ve had online. This is a real shame as I’ve loved Suunto products for 10+ years.

From time to time the TSS, Recovery and/or Resources are out of sync. I don’t understand when and why this is happening to be honest. A few days data is in sync and now again out of sync. Is it really that difficult to synchronize and display the same values in the app? For example right now I see: Recovery - 84 vs 75 TSS - 91 vs 94

Its working again.

Is it possible to transfer all my lifetime data from one Suunto account to another? My account shows 0 awards. I created a new Suunto account today to check if it would count the awards. It does. It seems my 8-year-old account has some kind of problem.

It could be Polar approach with a logarithmic scale, or it could just be a percentile-based scaling, where the extremes are ignored to calculate the scale.

@Brad_Olwin ok, thanks for your answer… I tried to send them more than 20 times since yesterday, and now I was successful

@Tieutieu The chat support asked me to send a log from the app and an email with an explanation and screenshots. I’ve done that now and am waiting to see what happens.

@GiPFELKiND I don’t know how it works, but if you enable popular routes in the map section you’ll find some. [image: 1763968714519-97e8da95-0a63-49be-a012-be789b60e1d8-image.jpeg]

@Josaiplu i will try it and let you know. Thanks for the quick responses

@purplefox exactly the same issue fo me today, This is my third week using My Plan Beta, and the calendar doesn’t update on my watch. I deleted all activities in the watch to see if it was a sync issue or memory issue, but I still can’t load the sessions for week 3 on the watch. Did you managed to fix this problem?

@steveng It was working with 26.01 as well (I have iPhone 15 Pro)