• Bug tracker

    Watches feature bug tracker
    1
    1 Votes
    1 Posts
    29 Views
    No one has replied
  • Suunto 2.50.28 hot-fix Q4

    Pinned Watches
    71
    9 Votes
    71 Posts
    7k Views
    Александр ДаниленкоА
    @Dimitrios-Kanellopoulos I founded new bug in the watches related to structured workouts in swimming in the latest hotfix. Today I swam this kind of training, using structured workout option in SuuntoPlus: [image: 1770927893710-1000069971.jpg] Here is what watches show me after training: [image: 1770927939164-1000069962.jpg] [image: 1770927944796-1000069965.jpg] As you can see, interval distances are not related to what I actually swam. Those distances are not multiple to the pool length (25m). However, during the training intervals were showing correctly (…400m 50m 50m 50m 50m…), but not after ending the training. This bug only appears when I use structured workouts in swimming. Without structured workouts plan everything is showing normally.
  • 8 Votes
    31 Posts
    2k Views
    sky-runnerS
    @elbee said in My Vertical 2 Wishlist for Next Update in 2026: Yeh. On my race s also when I bought it. Now it is the super useless (in my views) distance to finish. I contacted suunto support and they claimed someone requested distance to finish so they changed it. I seems it hasn’t occurred to Suunto team that some people liked it the way it was and that it would be possible to satisfy both groups of users by adding an option. What is even more, there is already a choice in the app whether to include turn directions into a route a not. The right solution would be to show distance to a next “event” on the route, whether that is a turn or next waypoint, or end of route. Then if someone didn’t want to see distance to next turn, they could simply not include turn directions in the route. Furthermore, there is already another way to see distance to next waypoint or end of route by switching to the elevation profile - the climb guidance screen. It does show distance to the finish or next waypoint at the bottom. So with the current implementation we have two different ways to see distance to next waypoint or end of the route but zero ways to see distance to next turn.
  • Battery drain

    Watches
    33
    1
    0 Votes
    33 Posts
    2k Views
    sky-runnerS
    @segi_pn said in Battery drain: Do you use an HR belt? Yes, two different external HR sensors connected to the watch - Suunto HR sensor and Coros Armband HR sensor. And yes, when I had a similar issue in the past it was likely caused by the external HR sensor. But what is interesting and different in this case is that the rapid discharge has happened after the watch battery got fully discharged and the watch turned off, then I charged the batter and didn’t have any activities.
  • Suunto Routeplanner

    Moved Suunto app and other software services
    35
    1
    7 Votes
    35 Posts
    2k Views
    2
    @Freezer what Mac did you try this on? Works on my M4 Mac mini…
  • Previous times on route missing when running.

    Suunto Race S
    2
    0 Votes
    2 Posts
    55 Views
    2
    @mayakwyllie I can see it in the App - iOS…
  • About battery replacement

    Suunto 9 Peak Pro
    2
    0 Votes
    2 Posts
    76 Views
    SquirrelS
    @New_Jack So you have a new battery that you want to install? Post some pictures of the watch internals, maybe someone can give you a hint.
  • Happy Birthday Suunto (90years)

    Watches
    84
    -5 Votes
    84 Posts
    3k Views
    Frederick RochetteF
    @Egika When are we going to get it?
  • Where else can you buy it?

    Accessories and other products
    3
    1
    0 Votes
    3 Posts
    126 Views
    Brad_OlwinB
    @Doron-G I have a few of these but they are gone from Suunto store. I would try to check Suunto outlets/dealers.
  • Data screens

    Suunto Run
    14
    2
    1 Votes
    14 Posts
    389 Views
    EgikaE
    @perfekt_tall look, Suunto is regularly asking customers what they want. Usually these polls are shared in this forum. Now, if you ask 100 people what they want, you get 100 different answers, some excluding each other (like more battery vs. higher screen bightness etc). Developers are usually not trained to work with these results. This is what product managers do. They take all the information, rate it and put it into a roadmap. The rest maybe answered by Q8 here: https://forum.suunto.com/topic/9960/more-faq
  • Laktatgrenzwert

    Suunto Vertical 2
    17
    0 Votes
    17 Posts
    447 Views
    GiPFELKiNDG
    @Egika [image: 1770907355583-1000144681.jpg] I did more runs like this
  • Kailash

    Watches
    9
    0 Votes
    9 Posts
    879 Views
    N
    @sebchastang said in Kailash: @HereInThePacNWusaBCT I can turn my Traverse off by entering “service menu” > “ACTION” > “Power Off”. Maybe it is a similar operating mode with Kailash. Please check the service manual (page 9) https://forum.suunto.com/assets/uploads/files/1620657027880-suunto-service-manual.pdf Kailash: Press Up and Down down at the same time (10sec) to go into service mode and check available options under “ACTION” menu. maybe you will find “Power Off” Hi, all ok ? Would it be convenient for you to find another Service Manual, for a S9 Peak pro ? Thanks in advance.
  • 0 Votes
    3 Posts
    106 Views
    MMarcelM
    For those with similar problems, there are some general posts related to the Vertical 2 model which discuss potential solutions. I’ll will update if they do work. Vertical 2 posts
  • Constant crashes

    Suunto 9 Peak Pro
    9
    0 Votes
    9 Posts
    240 Views
    EgikaE
    @Elipsus cannot speak for the service department, but if it just shut down from out of nowhere and the sensor stopped working that should be repairable.
  • Strange (wrong?) TSS(s) evaluation

    Ambit
    7
    1
    0 Votes
    7 Posts
    224 Views
    jjpazJ
    @FredJ I see your point. And this is related to the fact that TSS is based primarily in duration and aerobic/cardio stress nor in muscular stress.
  • 0 Votes
    1 Posts
    55 Views
    No one has replied
  • In running using race S with lap itself at 15:00

    Suunto Race S
    7
    0 Votes
    7 Posts
    211 Views
    LUIS RAZORMAXL
    @Egika already off the s+ for tunning exonomy, yeah the problem solved. So running 2coniny s+ really lap itself at 15:00 mins. Thanks guys
  • Suunto Vertical 2 General Discussion

    Suunto Vertical 2
    392
    1
    3 Votes
    392 Posts
    50k Views
    EgikaE
    @maszop It is not yet possible to control enable or disable touch for Vertical 2. But maybe soon…
  • Alpine skiing downhill

    Suunto Race 2
    54
    1 Votes
    54 Posts
    4k Views
    Horizontal_2H
    @Egika I’m sorry. I did, but I think I read it wrong
  • Vertical 2 Brightness

    Suunto Vertical 2
    2
    -1 Votes
    2 Posts
    181 Views
    Horizontal_2H
    @used2knowme There is slightly. You’ll notice it if you use different settings a day. The screen brightness is dynamic, so it’s hard to compare