• Suunto Run keeps restarting after factory reset

    Suunto Run
    1
    0 Votes
    1 Posts
    7 Views
    No one has replied
  • 0 Votes
    3 Posts
    109 Views
    K
    @SergioB thanks a lot, this could be an important information. Since, I tested on IOS as well and there it works perfectly. So, it looks like Android related problem. Somebody from Suunto, can help here?
  • Suunto 2.50.26 – Q4 2025 Release Notes

    Pinned Watches
    378
    47 Votes
    378 Posts
    19k Views
    Zdeněk HruškaZ
    @Dimitrios-Kanellopoulos I haven’t had much time for proper testing so sorry for information which aren’t so detailed. 1/ I re-paired the pod and tested exactly the setup you suggested — and in this case, it did work as expected. It’s very possible that some of my previous tests were flawed, so I want to apologize for any misinformation and thank you for your patience and help. That part is on me. 2/ That said, there is still a real issue I can consistently observe. Please have a look at this activity from yesterday: I had Stryd connected, everything set up correctly, yet power was clearly not taken from the pod. https://quantified-self.io/user/EqrKRGu7FvcCJIvp9DW3lDyVB3Y2/event/rYCU1nlJSo26nPXBJjoC This seems to match what I occasionally experience in practice: • Stryd appears connected and active • But during the activity, power (and sometimes other data) is not sourced from the pod • Re-pairing before the run often fixes it, which suggests a connection or data-source fallback issue So while the intended behavior works in some cases, there still seems to be an intermittent reliability problem, especially across sessions. Happy to help with further testing or provide additional examples if needed. Thanks again for looking into this — much appreciated.
  • Backlight Bug 2.50.26

    Watches
    3
    3 Votes
    3 Posts
    126 Views
    cosme.costaC
    I can confirm the bug with a SVTS and that the brigthness with this bug seems to be set to high, when the screen light up of course. I also would like that Suunto takes advantage of this bug and makes it a feature, of course well implemented. I want raise to “light up” ONLY in activities. This was a feature in the last firmwares of the S9B (was eliminated in the last firmware) and still present in the last firmware of the S5P. I do not want ilumination during the day. The ones that use to run at night or early in the mornings will welcome this feature a lot.
  • Suunto Race S Offline Maps - Software Version 2.50.26

    Suunto Race S
    8
    0 Votes
    8 Posts
    333 Views
    EgikaE
    @louispar yes, the firmware version itself has no issue downloading maps.
  • Solarwidget updating or not?

    Suunto Vertical
    5
    0 Votes
    5 Posts
    159 Views
    helgonet12H
    @sartoric yes it works except for the weekly. It’s just that it have never worked as it should from the beginning and to soft reset the watch is not a solution I like to see the weekly stats correctly.
  • Battery drain

    Suunto Vertical
    739
    1 Votes
    739 Posts
    199k Views
    M
    @duffman19 said in Battery drain: Maybe you can post about your experience so it’ll gain some traction and attention from Suunto. It’s odd that they haven’t recognized this yet. Maybe, they’re still deciding if taking this bug seriously or just replying “I’m not affected by this bug.”, just saying…
  • MAYOR FLAWS TO IMPROVE. URGENTLY

    Suunto Race 2
    11
    0 Votes
    11 Posts
    422 Views
    A
    @Néstor yes I had a Garmin, twice actually, would not recommend that to my enemy. On the other hand I do not disagree that it could be adjustable, that would probably be nice for those who use it. All I am saying that it is not a flaw, it is a nice to have feature.
  • Suunto Smart sensor failing

    Accessories and other products
    5
    4
    0 Votes
    5 Posts
    500 Views
    Brad_OlwinB
    @Mattg576 Glad to hear it is working now.
  • Capturing HR Data

    Suunto Race
    2
    0 Votes
    2 Posts
    73 Views
    Brad_OlwinB
    @Redbeard_ranger The chest strap is from Ambit 3 so is BT and the same sensor used now. For me, chest straps are more accurate than OHR.
  • Ground contact time / Vertical Oszillation Missing

    Suunto Vertical 2
    16
    0 Votes
    16 Posts
    455 Views
    B
    I’ve done further investigation and can confirm that the issue is because of footpod connection. I’ve done several tests with my sv2 und the race2 of my wife. What I’ve done: 1.Hard reset 2. run in basic mode and standard mode > vertical Oszillation and ground contact time are visible 3. connect a footpod (in this case npe Runn) 4. treadmill activity > no metrics recorded 5. disconnect footpod (general disabling for outdoor and treadmill runs) 6. start basic and customized outdoor/treadmill runs > no metrics are recorded 7. soft reset / new app pairing 8. issue persists 9. started with 1. again without footpod > works fine. After that: same procedure from 2.-8. So for my testing it’s definitely about the footpod which seem to entirely block the metrics.
  • 12 Votes
    90 Posts
    12k Views
    T
    @tailwind_mrs Поддерживаю , надо сделать нормальное отображение экрана в режиме затухания , что бы были видны все данные , а просто отображение времени смотрится ужасно
  • Загрузка офлайн карт на часы

    Suunto Vertical 2
    12
    0 Votes
    12 Posts
    483 Views
    T
    @Александр-Галюк Установил v2raytun в самой программе впн, нужно переключить режим с прокси на тоннель, включить мобильный хот-пот, в настройках сети появится Новое подключение v2 ray, там нужно дать доступ другим пользователем подключать и ниже указать название сети именно с мобильного хот-спота
  • Step Counter Issue

    Suunto Race 2
    2
    0 Votes
    2 Posts
    51 Views
    Mff73M
    @Adam.B Second post in the search would have lead you to same discussion https://forum.suunto.com/search?in=titles&term=Steps&matchWords=all&by=&categories=&searchChildren=false&hasTags=&replies=&repliesFilter=atleast&timeFilter=newer&timeRange=&sortBy=topic.lastposttime&sortDirection=desc&showAs=posts
  • Interval training. Next interval notification.

    Suunto Race 2
    9
    0 Votes
    9 Posts
    828 Views
    SquirrelS
    @schwarztrader said in Interval training. Next interval notification.: Suunto Support then informed me that I should send my watch into their repair center. After 2+ months of it being in their repair center they informed me that, “We have carefully inspected your product based on the reported faults and performed all the necessary tests. Unfortunately, the damage is beyond economical repair.” What? And you actually sent it in? That is crazy. Is this the Race 2 or what watch? And lastly, which service center is this?
  • Race 2: wrong cadence/step calculated during activities

    Suunto Race 2
    9
    0 Votes
    9 Posts
    138 Views
    Dimitrios KanellopoulosD
    Thats another thing
  • Newbie question. - how to reply on forum?

    Suunto Race 2
    5
    0 Votes
    5 Posts
    208 Views
    MdzOttM
    At the top of the screen is a “back arrow” button, kind of like “return”. This is “reply to the thread” button. Or you can use “reply” at the bottom of the post
  • 0 Votes
    2 Posts
    265 Views
    S
    @mauog Yes, I have experienced this issue - Suunto Support has informed me that this is a “Known Issue” and will resolve in the future. I was asked to send my watch into their repair facility but after 2+ months they finally stated, “Dear customer, We have carefully inspected your product based on the reported faults and performed all the necessary tests. Unfortunately, the damage is beyond economical repair.” Of course I’m completely frustrated with their lack of support and blatant lies as I responded with, "I’m confused by your statement that the product is “beyond economical repair.” Your support staff has already informed me that the issue I reported is a known firmware issue that is expected to be addressed in a future firmware update. That directly contradicts your assessment that the device is damaged beyond repair. To be clear, there is no physical damage to the unit. The problem is that the firmware is not functioning as designed." I guess we will see what Suunto Support has to say - then again, it will take a least a week or two before they will respond as usual.
  • 6 Votes
    3 Posts
    206 Views
    K
    Agreed as well, is this something that we could see as a feature request in a future update? When launching a new acitivity there is already a menu for “exercise options” where you can change acitivity only display, battery mode, intensity, … Could we get an option in that menu to activate/deactivate the haptics? That way we could keep the global options as off on vibration but activate it only for specific activities (interval runs, for example vs a long run when we wouldn’t need it). Thanks for the great work and improvements already made to Suunto!
  • 2025 Q4 WF drop - Snow Slash and Light Flow

    SuuntoPlus™ WatchFaces
    41
    2
    21 Votes
    41 Posts
    2k Views
    MaximfreediverM
    Why I can’t see both of new watchfaces in my Suunto App. Is it not for Ocean ?