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Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • S Offline
    sartoric Moderator
    last edited by sartoric 15 Aug 2018, 13:05

    @akoshajas
    There are some issues that are not yet fixed, but which are the values you are referring to ?

    SVTS - 2.40.38
    SSSWHR BARO Amber - 2.8.32
    Samsung A5 2016 - Android 7.0
    Samsung A33 2022 - Android 14 - One UI 6.1
    Suunto App Android 5.2.5 beta
    Suunto App IOs 2.45.0 (19123) beta on MBP M1

    A 1 Reply Last reply 15 Aug 2018, 13:09 Reply Quote 0
    • A Offline
      Akos Hajas @sartoric
      last edited by 15 Aug 2018, 13:09

      @sartoric max. HR and average HR…;(((

      1 Reply Last reply Reply Quote 0
      • S Offline
        sartoric Moderator
        last edited by 15 Aug 2018, 13:16

        Those values should be ok.
        SA version ? Android or IOS ?

        Have you already tried to

        • Logoff from SA
        • Clean cache data
        • unpair - pair the watch

        maybe soft reset the watch

        Sometimes it helps

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        A 1 Reply Last reply 15 Aug 2018, 13:46 Reply Quote 0
        • A Offline
          Akos Hajas @sartoric
          last edited by 15 Aug 2018, 13:46

          @sartoric I did already after this it works but approximately 2 weeks later I have the same problem

          1 Reply Last reply Reply Quote 0
          • A Offline
            andrejfit Bronze Member
            last edited by 16 Aug 2018, 16:57

            Known issue still not fixed.

            My gear:
            Suunto 9 Peak All Black, A3P, Suunto Core
            iPhone 11, latest iOS

            A 1 Reply Last reply 17 Aug 2018, 12:04 Reply Quote 0
            • A Offline
              Akos Hajas @andrejfit
              last edited by 17 Aug 2018, 12:04

              @andrejfit after the update still the same issue…;(((
              0_1534507455762_D7D84D8F-E29B-420A-86C9-865CC2787BF9.png

              A 1 Reply Last reply 17 Aug 2018, 12:06 Reply Quote 0
              • A Offline
                Akos Hajas @Akos Hajas
                last edited by 17 Aug 2018, 12:06

                @akoshajas said in Suunto App:

                @andrejfit after the update still the same issue…;(((
                0_1534507455762_D7D84D8F-E29B-420A-86C9-865CC2787BF9.png

                Still different values in Spartan Sport watch and in the Suunto app

                A 1 Reply Last reply 18 Aug 2018, 17:26 Reply Quote 0
                • A Offline
                  Akos Hajas @Akos Hajas
                  last edited by 18 Aug 2018, 17:26

                  @akoshajas said in Suunto App:

                  @akoshajas said in Suunto App:

                  @andrejfit after the update still the same issue…;(((
                  0_1534507455762_D7D84D8F-E29B-420A-86C9-865CC2787BF9.png

                  Still different values in Spartan Sport watch and in the Suunto app

                  My gear
                  Suunto Spartan Sport HR
                  iPhone 7 plus latest iOS

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    SlaSh Platinum Member
                    last edited by 18 Aug 2018, 19:27

                    For me this looks more like watch thing not the app, you are using wrist hr monitoring? So it is highly inaccurate in sport like tennis because of the wrist movement, please use for this type of activity chest strap which is way accurate 😉

                    A 1 Reply Last reply 18 Aug 2018, 20:03 Reply Quote 0
                    • A Offline
                      Akos Hajas @SlaSh
                      last edited by 18 Aug 2018, 20:03

                      @Sla I’m using not wirst HR monitoring…I’m using smart sensor

                      S 1 Reply Last reply 19 Aug 2018, 07:49 Reply Quote 0
                      • B Offline
                        Brad_Olwin Moderator
                        last edited by 18 Aug 2018, 23:24

                        And, clearly stated in the notes to the app so why post? If you are unhappy about it fine post that but the notes clearly stated that some values in watch and app won’t match. Given everything else that has been added (heatmaps, routing, sport field customization) the problem with values not matching must be a deep one and difficult to solve or it would have been done by now. The altitude inaccuracies are apparently a very difficult fix.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          SlaSh Platinum Member @Akos Hajas
                          last edited by 19 Aug 2018, 07:49

                          @akoshajas then please provide screenshots from watch itself as at the moment we see only app screenshots and we do not have what to compare with…

                          A 2 Replies Last reply 20 Aug 2018, 12:46 Reply Quote 0
                          • A Offline
                            Akos Hajas @SlaSh
                            last edited by 20 Aug 2018, 12:46

                            @SlaSh here we go…
                            ![1_1534768750204_60F2BC09-157C-4B25-80BF-E659D02AAB6D.png](Lade 100% hoch) ![0_1534768750201_2035A9DC-50A9-4E12-82CD-AAF67C4110A4.jpeg](Lade 100% hoch)

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              Akos Hajas @SlaSh
                              last edited by 20 Aug 2018, 12:49

                              @SlaSh
                              1_1534769325035_19EE8B7A-16A2-45AA-8507-86B814EC4310.png 0_1534769325031_E5AB5C1F-9EF0-4CDE-A40A-9DF939079B84.jpeg

                              S 1 Reply Last reply 20 Aug 2018, 12:53 Reply Quote 0
                              • S Offline
                                SlaSh Platinum Member @Akos Hajas
                                last edited by SlaSh 20 Aug 2018, 12:53

                                @akoshajas hmm quite interesting, maybe it is related to the tennis profile in the suunto app, as for my activities hr on the watch and in app are equal…
                                Could you provide more screenshots from the watch with all values for the same activity?

                                A 5 Replies Last reply 20 Aug 2018, 13:18 Reply Quote 0
                                • S Offline
                                  sartoric Moderator
                                  last edited by sartoric 20 Aug 2018, 12:55

                                  I’ve never found differences higher that 1, maybe 2 bmp, that I guess are due to some rounding done by the App.
                                  Of course, I never use tennis profile

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  A 1 Reply Last reply 20 Aug 2018, 13:04 Reply Quote 0
                                  • A Offline
                                    Akos Hajas @sartoric
                                    last edited by 20 Aug 2018, 13:04

                                    @sartoric I’m monitoring as a Running (New Sport Mode) and after I change to Tennis (bc I need the steps too and in Tennis mode doesn’t work)

                                    S 1 Reply Last reply 20 Aug 2018, 14:19 Reply Quote 0
                                    • A Offline
                                      Akos Hajas @SlaSh
                                      last edited by 20 Aug 2018, 13:18

                                      @SlaSh 0_1534771070328_2095ECD6-8014-4F89-A822-9070033DDF0D.jpeg

                                      1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        Akos Hajas @SlaSh
                                        last edited by 20 Aug 2018, 13:20

                                        @SlaSh 0_1534771172944_703E3F47-4FB9-4D97-A483-105FECE497E3.jpeg

                                        1 Reply Last reply Reply Quote 0
                                        • A Offline
                                          Akos Hajas @SlaSh
                                          last edited by 20 Aug 2018, 13:21

                                          @SlaSh 0_1534771268061_730B5FE5-D41D-4535-B516-A0511B33B7E3.jpeg

                                          1 Reply Last reply Reply Quote 0
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