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    Suunto App

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    suuntoapp
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    • Akos HajasA Offline
      Akos Hajas @sartoric
      last edited by

      @sartoric max. HR and average HR…;(((

      1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator
        last edited by

        Those values should be ok.
        SA version ? Android or IOS ?

        Have you already tried to

        • Logoff from SA
        • Clean cache data
        • unpair - pair the watch

        maybe soft reset the watch

        Sometimes it helps

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        Akos HajasA 1 Reply Last reply Reply Quote 0
        • Akos HajasA Offline
          Akos Hajas @sartoric
          last edited by

          @sartoric I did already after this it works but approximately 2 weeks later I have the same problem

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          • andrejfitA Offline
            andrejfit Bronze Member
            last edited by

            Known issue still not fixed.

            My gear:
            Suunto 9 Peak All Black, A3P, Suunto Core
            iPhone 11, latest iOS

            Akos HajasA 1 Reply Last reply Reply Quote 0
            • Akos HajasA Offline
              Akos Hajas @andrejfit
              last edited by

              @andrejfit after the update still the same issue…;(((
              0_1534507455762_D7D84D8F-E29B-420A-86C9-865CC2787BF9.png

              Akos HajasA 1 Reply Last reply Reply Quote 0
              • Akos HajasA Offline
                Akos Hajas @Akos Hajas
                last edited by

                @akoshajas said in Suunto App:

                @andrejfit after the update still the same issue…;(((
                0_1534507455762_D7D84D8F-E29B-420A-86C9-865CC2787BF9.png

                Still different values in Spartan Sport watch and in the Suunto app

                Akos HajasA 1 Reply Last reply Reply Quote 0
                • Akos HajasA Offline
                  Akos Hajas @Akos Hajas
                  last edited by

                  @akoshajas said in Suunto App:

                  @akoshajas said in Suunto App:

                  @andrejfit after the update still the same issue…;(((
                  0_1534507455762_D7D84D8F-E29B-420A-86C9-865CC2787BF9.png

                  Still different values in Spartan Sport watch and in the Suunto app

                  My gear
                  Suunto Spartan Sport HR
                  iPhone 7 plus latest iOS

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                  • SlaShS Offline
                    SlaSh Platinum Member
                    last edited by

                    For me this looks more like watch thing not the app, you are using wrist hr monitoring? So it is highly inaccurate in sport like tennis because of the wrist movement, please use for this type of activity chest strap which is way accurate 😉

                    Akos HajasA 1 Reply Last reply Reply Quote 0
                    • Akos HajasA Offline
                      Akos Hajas @SlaSh
                      last edited by

                      @Sla I’m using not wirst HR monitoring…I’m using smart sensor

                      SlaShS 1 Reply Last reply Reply Quote 0
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator
                        last edited by

                        And, clearly stated in the notes to the app so why post? If you are unhappy about it fine post that but the notes clearly stated that some values in watch and app won’t match. Given everything else that has been added (heatmaps, routing, sport field customization) the problem with values not matching must be a deep one and difficult to solve or it would have been done by now. The altitude inaccuracies are apparently a very difficult fix.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                        • SlaShS Offline
                          SlaSh Platinum Member @Akos Hajas
                          last edited by

                          @akoshajas then please provide screenshots from watch itself as at the moment we see only app screenshots and we do not have what to compare with…

                          Akos HajasA 2 Replies Last reply Reply Quote 0
                          • Akos HajasA Offline
                            Akos Hajas @SlaSh
                            last edited by

                            @SlaSh here we go…
                            ![1_1534768750204_60F2BC09-157C-4B25-80BF-E659D02AAB6D.png](Lade 100% hoch) ![0_1534768750201_2035A9DC-50A9-4E12-82CD-AAF67C4110A4.jpeg](Lade 100% hoch)

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                            • Akos HajasA Offline
                              Akos Hajas @SlaSh
                              last edited by

                              @SlaSh
                              1_1534769325035_19EE8B7A-16A2-45AA-8507-86B814EC4310.png 0_1534769325031_E5AB5C1F-9EF0-4CDE-A40A-9DF939079B84.jpeg

                              SlaShS 1 Reply Last reply Reply Quote 0
                              • SlaShS Offline
                                SlaSh Platinum Member @Akos Hajas
                                last edited by SlaSh

                                @akoshajas hmm quite interesting, maybe it is related to the tennis profile in the suunto app, as for my activities hr on the watch and in app are equal…
                                Could you provide more screenshots from the watch with all values for the same activity?

                                Akos HajasA 5 Replies Last reply Reply Quote 0
                                • sartoricS Offline
                                  sartoric Moderator
                                  last edited by sartoric

                                  I’ve never found differences higher that 1, maybe 2 bmp, that I guess are due to some rounding done by the App.
                                  Of course, I never use tennis profile

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  Akos HajasA 1 Reply Last reply Reply Quote 0
                                  • Akos HajasA Offline
                                    Akos Hajas @sartoric
                                    last edited by

                                    @sartoric I’m monitoring as a Running (New Sport Mode) and after I change to Tennis (bc I need the steps too and in Tennis mode doesn’t work)

                                    SlaShS 1 Reply Last reply Reply Quote 0
                                    • Akos HajasA Offline
                                      Akos Hajas @SlaSh
                                      last edited by

                                      @SlaSh 0_1534771070328_2095ECD6-8014-4F89-A822-9070033DDF0D.jpeg

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                                      • Akos HajasA Offline
                                        Akos Hajas @SlaSh
                                        last edited by

                                        @SlaSh 0_1534771172944_703E3F47-4FB9-4D97-A483-105FECE497E3.jpeg

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                                        • Akos HajasA Offline
                                          Akos Hajas @SlaSh
                                          last edited by

                                          @SlaSh 0_1534771268061_730B5FE5-D41D-4535-B516-A0511B33B7E3.jpeg

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                                          • Akos HajasA Offline
                                            Akos Hajas @SlaSh
                                            last edited by

                                            @SlaSh 0_1534771371587_71651977-C1CE-437A-8DE1-F1F4EF03E7A3.jpeg

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