• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Suunto App

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
suuntoapp
90 Posts 18 Posters 7.2k Views 18 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • A Offline
    Akos Hajas @Akos Hajas
    last edited by 18 Aug 2018, 17:26

    @akoshajas said in Suunto App:

    @akoshajas said in Suunto App:

    @andrejfit after the update still the same issue…;(((
    0_1534507455762_D7D84D8F-E29B-420A-86C9-865CC2787BF9.png

    Still different values in Spartan Sport watch and in the Suunto app

    My gear
    Suunto Spartan Sport HR
    iPhone 7 plus latest iOS

    1 Reply Last reply Reply Quote 0
    • S Offline
      SlaSh Platinum Member
      last edited by 18 Aug 2018, 19:27

      For me this looks more like watch thing not the app, you are using wrist hr monitoring? So it is highly inaccurate in sport like tennis because of the wrist movement, please use for this type of activity chest strap which is way accurate 😉

      A 1 Reply Last reply 18 Aug 2018, 20:03 Reply Quote 0
      • A Offline
        Akos Hajas @SlaSh
        last edited by 18 Aug 2018, 20:03

        @Sla I’m using not wirst HR monitoring…I’m using smart sensor

        S 1 Reply Last reply 19 Aug 2018, 07:49 Reply Quote 0
        • B Offline
          Brad_Olwin Moderator
          last edited by 18 Aug 2018, 23:24

          And, clearly stated in the notes to the app so why post? If you are unhappy about it fine post that but the notes clearly stated that some values in watch and app won’t match. Given everything else that has been added (heatmaps, routing, sport field customization) the problem with values not matching must be a deep one and difficult to solve or it would have been done by now. The altitude inaccuracies are apparently a very difficult fix.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 0
          • S Offline
            SlaSh Platinum Member @Akos Hajas
            last edited by 19 Aug 2018, 07:49

            @akoshajas then please provide screenshots from watch itself as at the moment we see only app screenshots and we do not have what to compare with…

            A 2 Replies Last reply 20 Aug 2018, 12:46 Reply Quote 0
            • A Offline
              Akos Hajas @SlaSh
              last edited by 20 Aug 2018, 12:46

              @SlaSh here we go…
              ![1_1534768750204_60F2BC09-157C-4B25-80BF-E659D02AAB6D.png](Lade 100% hoch) ![0_1534768750201_2035A9DC-50A9-4E12-82CD-AAF67C4110A4.jpeg](Lade 100% hoch)

              1 Reply Last reply Reply Quote 0
              • A Offline
                Akos Hajas @SlaSh
                last edited by 20 Aug 2018, 12:49

                @SlaSh
                1_1534769325035_19EE8B7A-16A2-45AA-8507-86B814EC4310.png 0_1534769325031_E5AB5C1F-9EF0-4CDE-A40A-9DF939079B84.jpeg

                S 1 Reply Last reply 20 Aug 2018, 12:53 Reply Quote 0
                • S Offline
                  SlaSh Platinum Member @Akos Hajas
                  last edited by SlaSh 20 Aug 2018, 12:53

                  @akoshajas hmm quite interesting, maybe it is related to the tennis profile in the suunto app, as for my activities hr on the watch and in app are equal…
                  Could you provide more screenshots from the watch with all values for the same activity?

                  A 5 Replies Last reply 20 Aug 2018, 13:18 Reply Quote 0
                  • S Offline
                    sartoric Moderator
                    last edited by sartoric 20 Aug 2018, 12:55

                    I’ve never found differences higher that 1, maybe 2 bmp, that I guess are due to some rounding done by the App.
                    Of course, I never use tennis profile

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    A 1 Reply Last reply 20 Aug 2018, 13:04 Reply Quote 0
                    • A Offline
                      Akos Hajas @sartoric
                      last edited by 20 Aug 2018, 13:04

                      @sartoric I’m monitoring as a Running (New Sport Mode) and after I change to Tennis (bc I need the steps too and in Tennis mode doesn’t work)

                      S 1 Reply Last reply 20 Aug 2018, 14:19 Reply Quote 0
                      • A Offline
                        Akos Hajas @SlaSh
                        last edited by 20 Aug 2018, 13:18

                        @SlaSh 0_1534771070328_2095ECD6-8014-4F89-A822-9070033DDF0D.jpeg

                        1 Reply Last reply Reply Quote 0
                        • A Offline
                          Akos Hajas @SlaSh
                          last edited by 20 Aug 2018, 13:20

                          @SlaSh 0_1534771172944_703E3F47-4FB9-4D97-A483-105FECE497E3.jpeg

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            Akos Hajas @SlaSh
                            last edited by 20 Aug 2018, 13:21

                            @SlaSh 0_1534771268061_730B5FE5-D41D-4535-B516-A0511B33B7E3.jpeg

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              Akos Hajas @SlaSh
                              last edited by 20 Aug 2018, 13:23

                              @SlaSh 0_1534771371587_71651977-C1CE-437A-8DE1-F1F4EF03E7A3.jpeg

                              1 Reply Last reply Reply Quote 0
                              • A Offline
                                Akos Hajas @SlaSh
                                last edited by 20 Aug 2018, 13:25

                                @SlaSh 0_1534771502334_A4579575-944E-443A-AAD8-B5764408AE9C.jpeg

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  SlaSh Platinum Member @Akos Hajas
                                  last edited by 20 Aug 2018, 14:19

                                  @akoshajas could you do workout as tennis and sync to suunto app for testing? Might be that running activity is having different profile than tennis and after you changing it to tennis things are messed up.

                                  A 1 Reply Last reply 20 Aug 2018, 19:11 Reply Quote 0
                                  • B Offline
                                    Brad_Olwin Moderator
                                    last edited by 20 Aug 2018, 14:37

                                    I have another suggestion although this does not necessarily address the readings you are getting. 1. Do you have custom HR profiles set in the watch? There are profiles for general, running and biking. These need to be set, at least the general with your max HR.
                                    There may be an issue with the sport profile so we should check this out. Let us know how you have your HR profiles set.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      Akos Hajas @SlaSh
                                      last edited by 20 Aug 2018, 19:11

                                      @SlaSh I didn’t change now to Tennis…it’s the same issue…1_1534792244374_DC0BC94F-03F6-4A8A-A3B2-1ABA83842B2B.png 0_1534792244373_0C18BE10-DD70-4863-8CC0-28989E52AAD8.jpeg

                                      S 2 Replies Last reply 20 Aug 2018, 19:46 Reply Quote 0
                                      • B Offline
                                        Brad_Olwin Moderator
                                        last edited by 20 Aug 2018, 19:16

                                        I would delete and reinstall the app and reboot the watch 12s on upper button. If you have done both of those I am at a loss and we should check another sport profile before bug reporting.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        A 1 Reply Last reply 20 Aug 2018, 19:20 Reply Quote 0
                                        • A Offline
                                          Akos Hajas @Brad_Olwin
                                          last edited by 20 Aug 2018, 19:20

                                          @Brad_Olwin I didn’t already…It didn’t help

                                          1 Reply Last reply Reply Quote 0
                                          28 out of 90
                                          • First post
                                            28/90
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received