Is the Suunto app still being developed?😉

[wakarimasen]

Sorry but where I read ‘fanboy glasses’ I could also say ‘pragmatic approach.’ This forum is - quite frankly - fantastic, and that’s said without any fanboy glasses being worn. Polar, by comparison is a black hole.

Suunto, like all companies, exists to make money. Where feedback is given, it will carry out analysis, and implement the features (HW, SW and APP related) which will grow its market share and/ or revenue/ profit. This is of course carried out against a background of limited resources (i.e. not unlimited) and an ethos of ‘spend money to make money.’

If one of the watch brands happens to produce a watch that is the perfect for you - be happy! I would say you are in the extreme minority. Otherwise, use what you have, the best way you can, and don’t expect a custom product to be developed just for you. The forum has quite a lot of people in that bracket, who will end up just being very disappointed!

Get moving, get fit and enjoy your imperfect watch

[Ghost]

@Sascha-Domres If it’s kindness (fanboy glasses) is directed at me I’ll say this: you can criticize Suunto all you want, criticize its features, suggest improvements—do whatever you like. But dismissing the work of developers as “weak” and devaluing a company’s contributions without even attempting to understand the nuances of technical timelines and overall approach is simply a matter of poor education, and I admit I’m quite sensitive to that. If I’m a fan of anything, it’s engaging with respectful individuals.

[Brad_Olwin]

@Sascha-Domres I ask again. What do you need that the app does not have?

[Sascha Domres]

@Brad_Olwin ?
what are you getting at? that everything is great? come on… the answers are all in the forum… read through all the bugs and errors… then put that in relation to the price of the watches. The key word is development!! What are the milestones since the release of the Vertical? Yes, exactly one function - zonesense. On the other hand, the heart rate measurement has failed, the POIs are limited, etc. See the bug list. I’ll ask again. What are the milestones that reflect the major developments? For me, somehow that doesn’t register… but of course, I just don’t understand it all… What I do understand, however, is that competitors aren’t sleeping… What a shame, isn’t it? Because I’ve decided to go with Suunto again, but I think that was the wrong decision. You don’t need to say anything, I know what’s coming. And yes, my money, my problem…

[Mitch9]

@Sascha-Domres New features since the release of SV? Really?

Watch this site: https://www.suunto.com/de-de/Support/Software-Updates/Versionshinweise/suunto-vertical-software-updates/

[Sascha Domres]

@Mitch9 Yes, really, because all I read is fixed, fixed, fixed…

[Mitch9]

@Sascha-Domres Then read more carefully!

[Sascha Domres]

@Ghost I apologize if I expressed myself in a way that was too provocative. The developers can’t help it… but it should be understood that despite all the developers’ efforts, many customers hardly get anything. Why is that? Certainly not the developers themselves… Suunto should move. Their surveys are a step. Now they should finally deliver. If I have personally attacked you, I’m sorry. That was not my intention.

[Mitch9]

@Sascha-Domres No, you haven’t attacked me personally. In my opinion your statement is just absolutly wrong.

[Ghost]

@Sascha-Domres It’s all good. As long as you keep it respectful, we can discuss.

I use the Suunto Vertical primarily for sports, focusing on training efficiency rather than all-in-one tracking. I don’t use sleep monitoring or wrist-based heart rate, as I prefer more accurate external sensors. My main interest is in the ZoneSense algorithm, which helps me optimize my efforts based on real-time intensity.

I’m completely satisfied with both the watch and the app—they’re well-designed and offer everything I need. My usage is quite specific, and I know that everyone has different expectations from their devices. For me, what matters most is having a reliable tool for training, without unnecessary features that don’t add value to my experience.

Still, I fully understand your perspective, and if it’s communicated in a respectful manner, it will always be better received by those who are doing their best to bring the features that some users want.

[ChrisA]

@Sascha-Domres I think what Brad asks you is „what BIG thing in the app are you waiting for“. I am with him that there are many small things that could be changed - I would also love to see a calendar integration or that tags could be deleted or that I could tap on the HR/Resources/Steps etc. graphs and see a timestamp etc., but don’t you consider the app as a whole very polished?

[Likarnik]

@Brad_Olwin a lot of things are missing or badly developed. Personal bests are a joke. Route comparison is a joke. Both things unusable. Tracking gear? With tags? Alerts for gear maintenance? Importing activities - missing data, wrong zones, suunto coach becomes unusable.

Just check intervals.icu what can be done, full customization, notifications for best power/pace, when to charge battery and so on. SA is just very basic…

[dankcushions]

My issue with the app is that it can’t upload correct laps to strava/export them to fit files. that breaks runna, trainasone, and basically any external structured workouts tool.

and apparently it’s been broken in this way forever. so a watch billed “the ultimate performance watch for racing and training” (race/race s), can’t be used for training, at least outside of suunto’s (limited) native workouts.

I am not even getting into ‘nice to have’ things, or exciting new features. i just had to return the watch because i can’t get it to do the fundamentals i did my part and reported the issue but between the slow automated responses i don’t have confidence that this will ever be fixed.

[2b2bff]

@dankcushions said in Is the Suunto app still being developed?:

that breaks runna, trainasone, and basically any external structured workouts tool.

TBF, at least TrainAsOne completely strips out lap information before processing the data. That’s why you have to steps where you have to be slow for a minute or so…

[Ghost]

@Likarnik The Suunto app provides interaction with a wide range of partners, allowing each user to find what they need through one of them. I don’t understand the frustration of not having within the app something that already exists with a partner for whom Suunto has specifically designed a gateway. And unless I’m mistaken, the gateway is indeed part of the app… I track my gears using hashtags, and I find it very effective (except for the fact that you can’t delete a hashtag created by mistake—that’s really annoying).

[ChrisA]

@Likarnik I actually find the tags solution very flexible - not only for gear, but for other useful information I want to track and compare to my data, and concerning things like alarms for gear usage, I personally don’t need an app to tell me if my shoes or my bike needs maintenance or must be exchanged but that maybe different for others and that’s the point: If you create an app, that can do everything for everyone it will become extremely complex and I think that’s what happened with Garmin’s app in a way (in which imported data also doesn’t give you the same metrics as the one you track with their watches btw.). But I am with you, that there are smaller things that could be done better without adding too much complexity.

[Sascha Domres]

@ChrisA …all the errors that have been discussed and reported here in the forum since the release of the SV… I don’t care if it’s an error with the watch firmware or software in SA. And of course errors can happen… Nevertheless, the update frequency is low and often plagued with errors. If Suunto doesn’t communicate transparently, you look for help and end up here in the forum. The fact that the official route directly with Suunto doesn’t work shows a major communication problem. The app’s design is nice and tidy. Yes, that’s true. But compared to Coros App or AW Apps like Footpath, PeakWatch etc., it should be more developed. The ones listed are updated very quickly and when a beta comes out you notice it in the range of functions. Don’t get me wrong, not everything runs smoothly there either, but the communication and direction is noticeable. I find it annoying when people write that the cautious release policy of updates is appreciated… I often wonder how there can still be so many problems. I think the number of field testers is far too low… both for the app and the watches… if the changes aren’t even announced when a beta is released and users have to search for them, that’s not productive.

[ChrisA]

@Sascha-Domres said in Is the Suunto app still being developed?:

@ChrisA … But compared to Coros App or AW Apps like Footpath, PeakWatch etc., it should be more developed. The ones listed are updated very quickly and when a beta comes out you notice it in the range of functions.

Just looked at the Coros website and you’re right, they really have this nicely done, when it comes to presenting what new features - even smaller ones like naming your paired devices (which is something Suunto should add too!) - they added in the last updates. And they seem to have a regular update cycle / process installed.

[timecode]

@ChrisA Yes they update their watches pretty often. I have a Coros watch as well, and am also running beta software and actually never had any issues or encountered a bug to be honest.

[Sascha Domres]

@Mitch9 I have no problem with that, we don’t have to agree. If the progress is enough for you, that’s great. But if I compare it to the app and software developments of other providers, I’m disappointed with Suunto. But maybe it’s absolutely right to be so cautious and cautious about releasing updates only after extremely careful processing and long testing. Many people have already told me that I have no idea. The point goes to you. My sales will probably go somewhere else next time. Maybe somewhere where the price of the watch is in relation to the development.