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    iOS 3.0.0

    Scheduled Pinned Locked Moved Suunto app and other software services
    ios
    176 Posts 39 Posters 19.0k Views 34 Watching
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    • helgonet12H Offline
      helgonet12 @Tieutieu
      last edited by

      @Tieutieu and taggs does still not work with this update. When adding for example commute tagit does not stay. And the commute app does not update.

      It has been lile this for a couple of versions as far as I know

      Olli2709O 1 Reply Last reply Reply Quote 0
      • Olli2709O Offline
        Olli2709 @helgonet12
        last edited by

        @helgonet12 i have the same problem. This mainly occurs when I add tags to older workouts. These tags are then displayed in the detailed view of the individual workout, but not in the scroll view, and they are also not found in the “search” (magnifying glass) function.
        IMG_1211.jpg IMG_1212.jpg

        helgonet12H 1 Reply Last reply Reply Quote 0
        • helgonet12H Offline
          helgonet12 @Olli2709
          last edited by

          @Olli2709 for it happens on all new as well. I hope they sort this out soon. But I wish there should be a place where we could send in bugs. This way we have no idea if they saw it or not

          TieutieuT 1 Reply Last reply Reply Quote 1
          • TieutieuT Offline
            Tieutieu Platinum Member @helgonet12
            last edited by

            @olli2709 I just checked and obvioulsy I have the same behaviour as you do (yesterday I exactly was in this situation : adding tags on old snowshoe activities).
            @helgonet12 for new activities I don’t have any issue

            Suunto’s devices at home :
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            helgonet12H TieutieuT 2 Replies Last reply Reply Quote 1
            • helgonet12H Offline
              helgonet12 @Tieutieu
              last edited by

              @Tieutieu hmm strange. I use e-bike activity and i have to add commute tagg every time and do so directly or as soon as it has synced to the app and there I have to ad the tagg multiple times until it shows up. But I does nothing on the commute page/ widget. There I have to log out and in order to update the info.
              Do you mean that you do not have this behaviour?

              TieutieuT 1 Reply Last reply Reply Quote 0
              • TieutieuT Offline
                Tieutieu Platinum Member @helgonet12
                last edited by

                @helgonet12 my commutes are visible in the widget

                Suunto’s devices at home :
                Vertical titanium solar
                Suunto Race S
                S9pp titanium sand
                Suunto Wing
                S9B titanium Ambassador edition, A3P, X6

                helgonet12H 1 Reply Last reply Reply Quote 0
                • helgonet12H Offline
                  helgonet12 @Tieutieu
                  last edited by

                  @Tieutieu what activity do you use?

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                  • Olli2709O Offline
                    Olli2709
                    last edited by

                    @pavel.samokha You’ve always been able to fix bugs before, maybe you could help resolve this one, too.🙌 💪

                    Unfortunately, the problem persists even after the last update.

                    Descriptions or tags entered after a workout are saved, but they aren’t found in the search results. This is especially noticeable when adding a tag/description after a workout has been saved, particularly emojis.

                    The strange thing is, I have the Suunto app installed on two phones, an iPhone SE 2 and an iPhone 14, both running the latest iOS, both with app version 3.7.2 (21451). On the iPhone SE, two more workouts are found in the same account using the same search options. Any help would be appreciated; I need to be able to rely on the search function. Thanks, Olli.

                    2 pavel.samokhaP 2 Replies Last reply Reply Quote 0
                    • 2 Online
                      2b2bff Silver Members @Olli2709
                      last edited by

                      @Olli2709 maybe a cache corruption? Have you already tried to delete and reinstall the app?

                      Suunto Race S
                      Garmin Epix Pro

                      Olli2709O 1 Reply Last reply Reply Quote 1
                      • TieutieuT Offline
                        Tieutieu Platinum Member @Tieutieu
                        last edited by Tieutieu

                        said in iOS 3.0.0:

                        @olli2709 I just checked and obvioulsy I have the same behaviour as you do (yesterday I exactly was in this situation : adding tags on old snowshoe activities).
                        @helgonet12 for new activities I don’t have any issue

                        Still in beta 3.7.1 but tags are working fine again, even those added on old activities. So i guess it was not directly app related but more a serveur/database issue.

                        (I really hope someday tags management will evolve ; no possibilty to rename a tag => that would be a good start to be able to do that !)

                        Suunto’s devices at home :
                        Vertical titanium solar
                        Suunto Race S
                        S9pp titanium sand
                        Suunto Wing
                        S9B titanium Ambassador edition, A3P, X6

                        Olli2709O 1 Reply Last reply Reply Quote 1
                        • Olli2709O Offline
                          Olli2709 @2b2bff
                          last edited by

                          @2b2bff No, you mean because of the missing search terms or because of the differences between iPhones? A search term added to a saved workout later is displayed (for example, “snowflake-icon”), but if you enter it in the search bar (magnifying glass), the workout isn’t shown.

                          2 1 Reply Last reply Reply Quote 0
                          • Olli2709O Offline
                            Olli2709 @Tieutieu
                            last edited by

                            @Tieutieu What constitutes a “new” activity? I can’t seem to add activities retroactively. For example, if I just finished a workout and then add a tag/description minutes later because I forgot something, it’s not showing up.

                            Olli2709O 1 Reply Last reply Reply Quote 0
                            • Olli2709O Offline
                              Olli2709 @Olli2709
                              last edited by

                              Sorry, that was a bit misleading; it is displayed, but not the workout, when you search for that tag!

                              1 Reply Last reply Reply Quote 1
                              • 2 Online
                                2b2bff Silver Members @Olli2709
                                last edited by 2b2bff

                                @Olli2709 for me that sounds like an indexing/caching problem. If the index is hold locally, you can fix this with deleting the App and reinstalling it. So, the app has to download and reindex everything again…
                                Without knowing the internals of the Suunto App, this is just educated guessing, of cause…

                                Suunto Race S
                                Garmin Epix Pro

                                1 Reply Last reply Reply Quote 1
                                • pavel.samokhaP Offline
                                  pavel.samokha @Olli2709
                                  last edited by

                                  @Olli2709 reinstall the app

                                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                                  1 Reply Last reply Reply Quote 1
                                  • Olli2709O Offline
                                    Olli2709
                                    last edited by

                                    It worked, but I had to delete the app on three devices (including my iPad). The workouts I was looking for weren’t displayed correctly on any of them, which I hadn’t expected.

                                    Thanks a lot @2b2bff for the help 👍 , things always go really well here in the forum.

                                    Thanks @pavel.samokha and sorry for the panic 😌

                                    1 Reply Last reply Reply Quote 2
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