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    Watch connection error in 6.10.7

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • surfboomerangS Offline
      surfboomerang @surfboomerang
      last edited by

      surfboomerang said:

      @Dimitrios-Kanellopoulos Also tried that (incl clearing the cache) but the issue remained.
      I did receive a new Android update yesterday so hopefully that fixed the issue.

      Unfortunately the watch was disconnected again after the Android update.

      1000017280.jpg

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      GiPFELKiNDG 1 Reply Last reply Reply Quote 0
      • VoiGASV Offline
        VoiGAS Gold Members
        last edited by VoiGAS

        I have the same message for SV1 and RaceS. Fortunately a button push (on the watch) triggers the sync then

        Edit: Also Android with latest App version


        Race S
        Vertical Titanium Solar
        Ambit3 Vertical

        GiPFELKiNDG 1 Reply Last reply Reply Quote 0
        • GiPFELKiNDG Offline
          GiPFELKiND Silver Members @VoiGAS
          last edited by

          @VoiGAS same here

          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android Insta: @gipfelkind

          1 Reply Last reply Reply Quote 0
          • GiPFELKiNDG Offline
            GiPFELKiND Silver Members @surfboomerang
            last edited by

            @surfboomerang same here

            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android Insta: @gipfelkind

            1 Reply Last reply Reply Quote 0
            • surfboomerangS surfboomerang referenced this topic
            • surfboomerangS Offline
              surfboomerang
              last edited by

              It seems to happen when the watch is out of the phone’s bluetooth range for a while

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              T 1 Reply Last reply Reply Quote 0
              • T Offline
                tomahawk5000 @surfboomerang
                last edited by

                @surfboomerang vertical 2
                Same issue, after whole night laying on the table

                Kind regards,
                Tomek

                Suunto 9 baro -> Vertical 2

                1 Reply Last reply Reply Quote 1
                • PavlasP Offline
                  Pavlas
                  last edited by

                  Same here…

                  🔺Vertical All Black

                  ex:
                  Ambit2 Black
                  Ambit3 Peak Sapphire
                  Spartan Ultra Stealth Titanium
                  S9B All Black
                  Ocean All Black (for testing only)
                  >>> YouTube Channel <<<

                  T 1 Reply Last reply Reply Quote 0
                  • T Offline
                    tomahawk5000 @Pavlas
                    last edited by

                    Surprisingly quiet about this issue. Why? What’s the reason of this issue? Watch out aunty app?

                    Kind regards,
                    Tomek

                    Suunto 9 baro -> Vertical 2

                    1 Reply Last reply Reply Quote 0
                    • Ewan SmithE Offline
                      Ewan Smith
                      last edited by

                      Experiencing exactly the same issue

                      1 Reply Last reply Reply Quote 0
                      • stromS Offline
                        strom
                        last edited by strom

                        Similar problem but now i can’t get my vertical paired.

                        No problem with my connection and sync earlier. But from Today I’m not able to connect my Vertical 1 to the Suunto App.

                        Tried to remove the “old” connection on my iPhone and vertical but can’t get a “new” one . And this task to get connected with this versions of software was working earlier. But now I’m getting confused and thinking I’m perhaps missing something or if it’s some Suunto problem?

                        iOS iOS 26.5 IPhone 13 Pro
                        Suunto App 3.11.0 ( 22542)
                        Suunto Vertical 1 hardware: 2773D6 software: 2.50.28

                        1 Reply Last reply Reply Quote 0
                        • surfboomerangS Offline
                          surfboomerang
                          last edited by

                          @dimitrios-kanellopoulos it seems to affect more people. Can you tell if this is indeed a Suunto App bug?

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

                          1 Reply Last reply Reply Quote 0
                          • R Offline
                            Roberto Da Rin
                            last edited by

                            Experiencing exactly the same issue!

                            https://www.instagram.com/rdr85?igsh=bHA3bWZ1cWRpbmZh

                            1 Reply Last reply Reply Quote 1
                            • M Offline
                              MarkG Bronze Member
                              last edited by

                              Me too. It seems to happen a bit randomly and switching the phone Bluetooth off and back on usually resolves it. If that doesn’t work restarting the phone works most of the time (so I suspect a phone issue, it’s a basic smartphone but up to date android system).

                              surfboomerangS 1 Reply Last reply Reply Quote 0
                              • surfboomerangS Offline
                                surfboomerang @MarkG
                                last edited by

                                @MarkG For me, going to Suunto App -> Watch icon (top left) and pressing “cancel” on the warning is sufficient to get the connection going again for the day.

                                Suunto Vertical Titanium Solar
                                OnePlus Nord 4

                                1 Reply Last reply Reply Quote 0
                                • pavel.samokhaP Offline
                                  pavel.samokha
                                  last edited by

                                  I experience the same issues. Reported, discussed, suggested solutions to the developers

                                  Opinions expressed are solely my own and do not express the views or opinions of my employer

                                  surfboomerangS 1 Reply Last reply Reply Quote 3
                                  • surfboomerangS Offline
                                    surfboomerang @pavel.samokha
                                    last edited by

                                    @pavel.samokha Thanks for the confirmation!

                                    Suunto Vertical Titanium Solar
                                    OnePlus Nord 4

                                    1 Reply Last reply Reply Quote 0

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