Ambit 3 Peak Suunto app - sports mode customisation

sjk1000

Hi
Can I customise the sports mode displays on the Ambit 3 Peak in the new app (as I could on the Movescount), or is this on the roadmap?
Thanks, Steve

sjk1000

Hi, thanks for the upvotes but the question is still can I customise the sports mode displays on the Ambit 3 Peak in the new app (as I could on the Movescount), or is this on the roadmap?

sartoric

@sjk1000
Out of curiosity (I have a spartan) … have you tried it ?

sjk1000

Hi Sartoric.
Thanks for your message. Yes, see screenshot below taken from the app

The webpage shows a Sport mode customization option and Suunto support on Twitter have told me “You can customize the sports mode in Suunto App and sync it with your watch. Thank you very much. -Sani”

I know the webpage has “This article applies for Suunto 9, Suunto 3 Fitness and Suunto Spartan Collection watches.” so I wanted to know whether customization was meant to be available on the Ambit 3 and this is a bug, or if it’s on the roadmap to be added.

Prenj

@sjk1000
This is really important! Leaving us with an app which doesn’t let us change settings of our watches, while there is no other way of changing those settings outside of movescount ecosystem, is really mean.

I have no problem with Suunto abandoning old web platform as long as they provide us a software which would let us customize all the settings in the watches and not strip us of the core functions.

If I understand it right, more recent watches (spartan series etc) can be customized using new app. Then why is it so hard to enable the same feature for Ambit3 series? How hard can it be?

Suunto really needs to clear all this confusion and make things understandable. Make the list of things you could do in movescount and explain which are (or are going to be) available in the new app.

sjk1000

As far as I’m concerned, Suunto can’t still sell the Ambit 3 Peak while at the same time be removing features that it’s marketed as having e.g. customisable sports mode displays via app. I’ve had the watch 20days and I’m asked in MovesCount to uninstall and to move to an app that doesn’t fully support my recent purchase. I’d understand if the watch was discontinued 3-5 years previously. I’m not Suunto’s most satisfied customer at the moment.

Niall Oswald

For those looking for an answer to this question:

The MySuunto App offers no support for:

Changing sport modes in any Ambit3
Installing and using apps on an Ambit3
Planning routes and uploading them to an Ambit3
Saving POIs to an Ambit3

This app seriously needs a lot of work in the next 18 months.

sjk1000

Thanks Niall.

Are any/all of these to have ongoing support via a website?

A Former User

@sjk1000 said in Ambit 3 Peak Suunto app - sports mode customisation:

of these to have ongoing support via a website

on movescount.com you can all of this until 2020 current reading…

sjk1000

Hi Tobias, thanks for the message. That’s how I read it too.

A Former User

@Niall-Oswald Add planning structured workouts to the list. Although it doesn’t support that for newer watches either.

Prenj

@Emir-Karisik said in Ambit 3 Peak Suunto app - sports mode customisation:

While older watches (Ambit, Ambit2 etc.) have problem of lacking bluetooth connectivity, Ambit3 doesn’t have this problem. So Suunto, at least so it seems now, have deliberately chose to cripple perfectly good devices just because they can. Connectivity is there, customization is there for newer models, so it certainly can be done for Ambit3 too.
I hope that it doesn’t come to this, but this could end up like a big customer protection case and I’m sure Suunto doesn’t need such negative publicity. That kind of reputation could devastate the company. Bear that in mind.

claude_marchand

@Niall-Oswald Thanks for your statement. Let’s hope we will get all functionalities we had on Movescount with the Suunto app till then, or I will leave Suunto ship by then. I did specifically buy an Ambit 3 Peak because of the possibility to program small apps, and don’t want to loose that. Seems the new Chinese owners of Suunto don’t care about these kind of watches, they want Suunto to join the connected watches bandwagon.

climbrunfly

Structured workouts are one of the main features why I got the Ambit3!

A Former User

@Emir-Karisik said in Ambit 3 Peak Suunto app - sports mode customisation:

Ambit, Ambit2 etc.) have problem of lacking bluetooth connectivity, Ambit3 doesn’t have this problem.

good point, in my opinion this marketing slang from suunto on Jan.15 aka " no support as no mobile connectivity"
is just an excuse, Ambit1/2/Quest/T3/4/6 user communicating today with a cable link or (over the air) via an ANT+ stick and uploading their moves to movescount.com via Windows and Mac, that works fine and is a way to get these devices connected to movescount, why this moveslink (1/2) software or the Ant sync SW couldn’t be used to upload the moves to an new platform as an background sync (as sync today to movescount.com) is a consciously and intentionally attempt from Suunto to end the life of these devices earlier as technical needed, don’t fall into their excuse of “no mobile connectivity” as the same party who said this has decided to go “mobile only”

Prenj

@Tobias-F
True. If they are going to ditch the movescount, then adjust the software to upload the data to new platform. So what there is no bluetooth in some watches? You can still have access to your stats in the mobile app after they get uploaded through your computer by cable.

There is no doubt that Suunto makes very durable watches, in fact they are proudly stating that in their commercials (“Threee things will be left at the end of the world: twinkies, cockroaches and this watch”; “Built to last - just like you”). These are very bold statements and carry some serious weight. By setting the date for their death sentence, this doesn’t hold anymore. They are maybe built to last, but not to be used. Well you can use it until we decide that is time to kill your premium price device. The decision to stop using some device should not be on Suunto! We paid a premium device, price clearly reflected that, now we deserve at least to decide if and when we want to make a paper weight of it.

I’m not sure guys at Suunto understand what they are doing right now. They are breaking a promise to their loyal customers! That is a nightmare scenario for any company. Many customers were slowly progressing through Suunto watches at their own pace, upgrading to newer models when they wanted. Consistency of the technology Suunto provided, durability of their devices, quality of support, it all made people stick to this company. With this decision to effectively kill older but perfectly functional devices, they are not only going to lose existing customers, who will most certainly not buy Suunto products ever again, but will get an angry mob of people who actually used these devices for their real purpose, not just as fashion thing. You get it now? You will get very bad PR by people who actually have some influence on people you are trying to sell your equipment to. That could be disastrous for your reputation!

A Former User

@Emir-Karisik said in Ambit 3 Peak Suunto app - sports mode customisation:

You can still have access to your stats in the mobile app after they get uploaded through your computer by cable

exactly my opinion!

A Former User

@Emir-Karisik said in Ambit 3 Peak Suunto app - sports mode customisation:

They are maybe built to last, but not to be used

agree to your points, you made my day with your tagline:
“They are maybe built to last, but not to be used”

sifriday

I agree with lots of the points made here, as an Ambit 3 Vertical user. Fair enough Suunto might want to put all their efforts into building new things. But why not at least leave the current environment as it is? It works really well for a lot of people. Why not leave it switched on, even if unsupported, until 2030 instead of 2020?

freeheeler

I agree on the statements above. I changed from Garmin (Connect) to Suunto (Movescount) 1.5 years ago, because of the perfect analytics in the desktop version. I only recently upgraded from the Ambit3 Peak to the Ambit3 Peak Sapphire as I think it is one of the best watches ever and I thought it is a sustainable solution.
It awefully scares me when I now read that Ambit3 apps should not be available anymore and setting sport modes will not be possible anymore when Suunto shuts down the Movescount desktop and Movescount App…!!!
I really like to see all the analytics that are available in Movescount. I could programm an Ambit app to read my ascent rate in meters per hour for mountain sports and I could programm an app to see how steep I am climbing with the roadbike.
If this is all gone it does not make any sense to stay with Suunto any longer…

PLEASE Suunto, don’t leave your customers out in the rain and keep supporting the Ambit collection and keep the top notch analytics as it is done in Movescount.