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    Goodbye Suunto, hello Garmin

    Scheduled Pinned Locked Moved Digital service transition
    208 Posts 63 Posters 39.0k Views 64 Watching
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    • Fenr1rF Offline
      Fenr1r @Guest
      last edited by

      @André-Faria said in Goodbye Suunto, hello Garmin:

      It is to add some heart beats! More calories burned!

      Nicely spun.

      1 Reply Last reply Reply Quote 0
      • J Offline
        jsuarez Bronze Member
        last edited by

        They could’ve said until the next decade. That would have been Hitchcock-like suspense…

        1 Reply Last reply Reply Quote 2
        • D Offline
          diakosmos
          last edited by

          I couldn’t agree with the premise of this thread (Hello, Garmin!) more.

          I loved my Ambit2. I was planning to buy a replacement. I was also checking out a new Suunto dive watch. All of my many compasses are Suunto. Great products.

          My Ambit2 has data on where I lost my GoPro on my recent helicopter skiing trip, though. I was hoping I could at least access that data.

          Oh wait, you don’t let me access my data directly, do you, Suunto? So, I can’t figure out where I dropped my GoPro after all. I thought when I plunked down a big wad of $$$ that I actually owned my watch. Nope! Turns out, Suunto still owned it.

          I get why you’re moving to mobile, but I don’t care a flip about social media, or ‘likes,’ and I bought this watch to get away from smartphones, not to get closer to them. Technically, there is no reason you couldn’t go on indefinitely letting me just use MovesCount. And don’t give me a baloney answer that that’s not really possible. I code for a living, ok, and I’m good enough at it to pay for a pretty expensive sports habit. Of course it’s possible. You could even just have kept MovesCount going, with no updates, until its users gradually dwindled away in numbers, just like your profits will be dwindling away in the future quarters, I expect.

          Suunto, you don’t want to go the open-source route; you want the proprietary route. You want the Apple route.

          But Suunto, you’re no Apple.

          And that’s a good thing, really. The world already has one too many Apples as it is.

          Instead of Apple, you are - or rather, used to be - a company known for making top-notch high-quality outdoor routefinding gear like the 60-yo Suunto compass that I’m holding in my hand right now. I inherited it from my father; still works fantastic, just as well as the day it was built.

          But it was built by another company, a company that no longer exists, a company that doesn’t stand by its products like its founder did.

          Very sad.

          pavel.samokhaP Soojong MoonS ? 3 Replies Last reply Reply Quote 3
          • pavel.samokhaP Offline
            pavel.samokha @diakosmos
            last edited by

            @diakosmos it looks like you don’t seek for help, but rather wanna make a statement, but you can access all the data from your Ambit 2 after Movescount sync stopped working. If you don’t know how, please tell what exactly is your problem.

            Opinions expressed are solely my own and do not express the views or opinions of my employer

            1 Reply Last reply Reply Quote 5
            • Soojong MoonS Offline
              Soojong Moon @diakosmos
              last edited by

              @diakosmos Among your opinions, I think we have to admit that the mobile platform is inevitable. These days, MZ generations are mainly using mobile phone for everything and many of them even don’t use laptop anymore.

              EVERYTHING would be always better if we can do everything. But, when the resources are limited, we have to focus more on core areas.

              I respect your complaints, but if there is any small amount of resources, I believe that Suunto must improve the Suunto App first.

              S9BT, A3P, Suunto Smart Sensor, Polar OH1
              iPhone13 Pro Max (iOS), Windows10

              Feature Suggestions:
              1)Activity Planning with basic analytical function.
              2)Basic Training Gear Management connected to Strava or Runalyze.

              1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @diakosmos
                last edited by

                @diakosmos said in Goodbye Suunto, hello Garmin:

                My Ambit2 has data on where I lost my GoPro on my recent helicopter skiing trip, though. I was hoping I could at least access that data.

                Oh wait, you don’t let me access my data directly, do you, Suunto? So, I can’t figure out where I dropped my GoPro after all. I thought when I plunked down a big wad of $$$ that I actually owned my watch. Nope! Turns out, Suunto still owned it.

                You don’t have acess on movescount? also you can send message to suunto to export all data…

                1 Reply Last reply Reply Quote 2
                • MiniForkliftM Offline
                  MiniForklift Platinum Member
                  last edited by

                  I actually can’t believe so many people are complaining about their watch not lasting 5 years or more. Maybe I’m in the minority or maybe I’m somewhat of a gear junkie, but usually when something new and worthy of trying out is released I’m interested. If I am honest my S9B is the only watch I have owned on multiple occasions (I’ve owned a few of the different models and sold them along the way to fund new offerings from COROS plus a few crappy Garmin’s). I’m now back to the S9B gold edition and hands down it’s the best of the bunch for me at least; watches are absolutely subjective, and with that being said I don’t think people should shoot a brand down unless they have compared it to many of the others out there

                  FWIW I’d be quite surprised if I still have my S9B on my wrist as my main training/racing watch in 2026; by then I’ll likely be wearing a newer model and hopefully it will be from Suunto. The Ambit3 seems like a blast from the past, I must have owned that one a decade ago. I’d be happy if it were still telling the time today let alone recording workouts 🤣

                  SV Titanium Solar Forest

                  freeheelerF ? 2 Replies Last reply Reply Quote 2
                  • freeheelerF Offline
                    freeheeler @MiniForklift
                    last edited by

                    @miniforklift
                    nothing to add! 👍 😀

                    living sideways

                    1 Reply Last reply Reply Quote 2
                    • ? Offline
                      A Former User @MiniForklift
                      last edited by

                      @miniforklift said in Goodbye Suunto, hello Garmin:

                      I actually can’t believe so many people are complaining about their watch not lasting 5 years or more. Maybe I’m in the minority or maybe I’m somewhat of a gear junkie, but usually when something new and worthy of trying out is released I’m interested. If I am honest my S9B is the only watch I have owned on multiple occasions (I’ve owned a few of the different models and sold them along the way to fund new offerings from COROS plus a few crappy Garmin’s). I’m now back to the S9B gold edition and hands down it’s the best of the bunch for me at least; watches are absolutely subjective, and with that being said I don’t think people should shoot a brand down unless they have compared it to many of the others out there

                      FWIW I’d be quite surprised if I still have my S9B on my wrist as my main training/racing watch in 2026; by then I’ll likely be wearing a newer model and hopefully it will be from Suunto. The Ambit3 seems like a blast from the past, I must have owned that one a decade ago. I’d be happy if it were still telling the time today let alone recording workouts 🤣

                      It is one way of seeing things.
                      I am the opposite. I prefer to “pay more” and be sure in some years the unit is fully functional with some support than having always to upgrade/buy new.
                      By the time I choose the ambit 2 for example if covered all the needs at the time and some future ones (navigation and support for power meters for example). Only some years later I used them.
                      If by the time the core features served me, probably they will serve me in the future. Only if my needs changed a lot, or the new feature is a game changer.
                      Regarding your statement about the ambits, I guess the fact that suunto still sells them helps 😃

                      freeheelerF 1 Reply Last reply Reply Quote 8
                      • freeheelerF Offline
                        freeheeler @Guest
                        last edited by

                        @andré-faria
                        I’m happy when products are built to last, but I am also willing to try new features if I see a benefit.
                        It’s about a good balance between saving recourses vs. keeping up with technology 🙂

                        living sideways

                        1 Reply Last reply Reply Quote 1
                        • D Offline
                          diakosmos
                          last edited by

                          @pavel-samokha Great, (1) how do I get the data off, (2) what format is it in, and (3) what libraries/utilities to read/edit it, assuming it’s binary?

                          And (4), if this is so easy, why don’t you put info on how to do this top, front and center on the MovesCount website? Seems like a pretty obvious thing to do.

                          pavel.samokhaP 1 Reply Last reply Reply Quote 0
                          • pavel.samokhaP Offline
                            pavel.samokha @diakosmos
                            last edited by

                            @diakosmos
                            I believe everything is described here https://www.suunto.com/Support/faq-articles/transition/how-do-i-use-the-suunto-services-with-ambit2/

                            Opinions expressed are solely my own and do not express the views or opinions of my employer

                            1 Reply Last reply Reply Quote 2
                            • D Offline
                              diakosmos
                              last edited by

                              @PAVEL.SAMOKHA Thank you for that information.

                              Everything I had read gave me the impression that it was impossible, without some kind of hack, to use the data from my Ambit on Suunto App. Of course, I was tired from over-training, but it seems like I wasn’t really off-base there:

                              I just found a nice post by DC Rainmaker that explained that, in fact, that was the plan up until a few months ago.

                              Good of you to backtrack on your original plan to, as I see it, effectively brick my Ambit, but it wasn’t clear to me.

                              Consider this passage from your website: "Which Suunto products are compatible with Suunto app?
                              All mobile-connected Suunto products including Suunto 9, Suunto 7, Suunto 5, Suunto 3 (Fitness), Suunto Spartan, Suunto Ambit3, Suunto Traverse and Traverse Alpha Collection watches as well as Suunto EON Steel, EON Core and D5 dive computers are compatible with Suunto app. "

                              I would naively read that as indicating that my Ambit is not in fact compatible with Suunto app. So now, you are saying it actually IS compatible after all; I just have to install SuuntoLink. Yay! Nice.

                              So why not have something that pops up on MovesCount to tell me, “hey dummy, you need to install SuuntoLink?”

                              In the meantime, this AM, I (1) figured out where the *.sml files from my Ambit were on my computer, (2) converted them to *.gpx format, using ambit2gpx (after editing the print() statements to use up-to-date python form), (3) uploaded and plotted my tracks on Google Maps as detailed here..

                              Oh, and (4) bought an $800 Garmin Enduro.

                              Turns out (1), (2) and (3) weren’t really necessary after all, but don’t you think you could have put a banner at the top of MovesCount making it clear how to do this?

                              freeheelerF cosme.costaC ? 3 Replies Last reply Reply Quote 2
                              • freeheelerF Offline
                                freeheeler @diakosmos
                                last edited by

                                @diakosmos
                                please keep us updated with your Garmin experience

                                living sideways

                                1 Reply Last reply Reply Quote 0
                                • cosme.costaC Offline
                                  cosme.costa @diakosmos
                                  last edited by

                                  @diakosmos Here I have to agree with you that Suunto was a bit confusing with its digital transition, they could have done it better, but it is true that the information was there and we, the users, are quite lazy sometimes and we do not like to read or spend time configuring, again, something that was working. We spend time configuring the device the first time and we want to forget about it, only use it.

                                  I would have been good that Suunto had used some/more intrusive pop ups to make people aware of the change, as you have said.

                                  My running partner has upgraded his A3 to an S9B and he was very confused on how to configure his new watch. He initially configured the S9B with MC, had issues with the ascent/descent not beeing counted and he was about to return the watch, thinking that it was broken, when he commented it to me and I solved his doubts/problems. Now his wife uses the A3 and for her and him is quite confusing to use two platforms to one watch and only one for the other. For people that aren’t in this forum, some of the steps to do the transition from MC to SA using an Ambit can be quite confusing and I think Suunto should have put al little bit more information/marketing here.

                                  Regarding your new Garmin, well I guess that if you are upgrading from and A2 you will have a big step forward the same if you would have upgrade to a Suunto S9B, and in my opinion the Garmin Enduro is really an overpriced watch.

                                  BTW I will also join the dark side, I have ordered a Garmin Edge 530 (not received yet) for my bike to retire my beloved Sigma ROX 10.0 which still works but lacks some features and is not supported anymore. Will see how it works. I hope the Garmin maintains the excellent accuracy and durability of the Sigma launched around 2014 and I bought more than 5 years ago. Before I had any GPS watch I used the Sigma for my runs too. I will keep using my S9B as my daily/running/trailrunning/everything except biking…watch.😉

                                  ? 1 Reply Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User @diakosmos
                                    last edited by

                                    @diakosmos said in Goodbye Suunto, hello Garmin:

                                    So why not have something that pops up on MovesCount to tell me, “hey dummy, you need to install SuuntoLink?”

                                    Not sure why you didn’t receive any notification, but for a while I was encountered by a pop-up about digital transition every time when I logged in to Movescount. 🤔

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ? Offline
                                      A Former User @Guest
                                      last edited by

                                      @andrasveres said in Goodbye Suunto, hello Garmin:

                                      @diakosmos said in Goodbye Suunto, hello Garmin:

                                      So why not have something that pops up on MovesCount to tell me, “hey dummy, you need to install SuuntoLink?”

                                      Not sure why you didn’t receive any notification, but for a while I was encountered by a pop-up about digital transition every time when I logged in to Movescount. 🤔

                                      The pop up is still there.
                                      Capture.JPG

                                      I wasn’t able to click on read more, but I assume it would go to the transition site.

                                      1 Reply Last reply Reply Quote 0
                                      • ? Offline
                                        A Former User @cosme.costa
                                        last edited by

                                        @cosmecosta said in Goodbye Suunto, hello Garmin:

                                        @diakosmos
                                        BTW I will also join the dark side, I have ordered a Garmin Edge 530 (not received yet) for my bike to retire my beloved Sigma ROX 10.0 which still works but lacks some features and is not supported anymore. Will see how it works. I hope the Garmin maintains the excellent accuracy and durability of the Sigma launched around 2014 and I bought more than 5 years ago. Before I had any GPS watch I used the Sigma for my runs too. I will keep using my S9B as my daily/running/trailrunning/everything except biking…watch.😉

                                        It is a very complete device the Edge 530, and till now for me, no issues, but it is a bit annoying with so many menus and sub menus.

                                        Here just received a Garmin 45, I wanted to test all the sleep/stress/body energy/syncronization between devices and garmin connect platform without spending too much (it was about 120eur refurbished).
                                        The level of customization is very nice, let see how it performs during the days.

                                        cosme.costaC zvonejanZ 2 Replies Last reply Reply Quote 2
                                        • cosme.costaC Offline
                                          cosme.costa @Guest
                                          last edited by cosme.costa

                                          @andré-faria said in Goodbye Suunto, hello Garmin:

                                          It is a very complete device the Edge 530, and till now for me, no issues, but it is a bit annoying with so many menus and sub menus.

                                          When I started my search I was between the Bryton 750 and the Sigma Rox 12.0. Probably I would have ordered the Sigma, I think it is a really good device, with one of the best UI, but I have read that the battery doesn’t age well and it’s a little bit more expensive than the Garmin. The new Bryton looks good too but costs nearly the same than the Garmin and the maps for MTB are not very good from what I have read, at least in my area. Both of them are touchscreen but can be handled with buttons too.

                                          Finally I went to Garmin because of the good reviews and that there is a lot of people using it that can help in case of issues or doubts. I discarded the 830 because the lack of buttons to manage it (mainly touchscreen ) and because it is much more expensive.

                                          1 Reply Last reply Reply Quote 1
                                          • zvonejanZ Offline
                                            zvonejan Bronze Member @Guest
                                            last edited by zvonejan

                                            what about karoo 2?

                                            ? cosme.costaC 2 Replies Last reply Reply Quote 1
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