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Is there anyy Official info how to move all data from Movescount to Suunto App?

Scheduled Pinned Locked Moved Digital service transition
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  • B Offline
    Brent Rodriguez Bronze Member @Brad_Olwin
    last edited by 12 Jul 2019, 14:01

    @Brad_Olwin I dont do Apple. Nor do I want to edit the hundreds of moves I’ve done over the years. Poking at my 5 inch phone screen for hours sounds unpleasant. Too bad there isnt a “Suunto app” website to do it on. Lol. I’m going to have to do something though, that data is important to me.

    B 1 Reply Last reply 15 Jul 2019, 14:27 Reply Quote 2
    • B Offline
      Brent Rodriguez Bronze Member @sartoric
      last edited by 12 Jul 2019, 14:03

      @sartoric I dont know what version of the Android app you have, but mine doesn’t have a search box to search anything.

      S 1 Reply Last reply 12 Jul 2019, 14:29 Reply Quote 0
      • S Offline
        sartoric Moderator @Brent Rodriguez
        last edited by sartoric 7 Dec 2019, 14:30 12 Jul 2019, 14:29

        @Brent-Rodriguez said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

        @sartoric I dont know what version of the Android app you have, but mine doesn’t have a search box to search anything.

        4.6.0 (signature 😄 )
        Yes ,but it doesn’t search comment contents

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        Suunto App Android 5.2.5 beta
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        1 Reply Last reply Reply Quote 0
        • B Offline
          BKtoo Bronze Member @freeheeler
          last edited by BKtoo 13 Jul 2019, 23:58

          @TELE-HO no gaps and it looks like the graps, and acent/decent are correct on the moves I have testedIMG_9237.PNG

          1 Reply Last reply Reply Quote 1
          • T Offline
            thailon Bronze Member
            last edited by 14 Jul 2019, 18:51

            Hello Suunto. <irony>We have summer here in Slovakia. Is there Spring still in Finland?</irony>


            T3c, Quest, Ambit3 Peak, 9PP, Vertical

            1 Reply Last reply Reply Quote 1
            • B Offline
              Brad_Olwin Moderator @Brent Rodriguez
              last edited by 15 Jul 2019, 14:27

              @Brent-Rodriguez said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

              @Brad_Olwin I dont do Apple. Nor do I want to edit the hundreds of moves I’ve done over the years. Poking at my 5 inch phone screen for hours sounds unpleasant. Too bad there isnt a “Suunto app” website to do it on. Lol. I’m going to have to do something though, that data is important to me.

              I get your concerns, you should see my tag list in MC, I found this feature incredibly useful. I cannot go back and modify hundreds of old moves either. I use a computer app that stores all data locally and have that one tagged with equipment. I have been though a couple of these transitions and it seems that they often have limitations.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              1 Reply Last reply Reply Quote 0
              • 3 Offline
                314BMI
                last edited by 314BMI 26 Aug 2019, 13:36

                Import worked like a charm - I have some duplicates but i will manage to remove them (I knew that I will have to)

                But…
                “Scuba diving” profile in SA is just a joke… Only description is time???
                Where is location info? Depth info? Temperature info? Surface time? Bottom time? Text description (if you are diving you know how important it may be i.e. weigths)
                I hope that these informations are being stored in SA just not being shown right now 🙂

                I started using Suunto with diving computers and then swiched to sport watches…

                1 Reply Last reply Reply Quote 1
                • K Offline
                  karel louda Bronze Member
                  last edited by 27 Aug 2019, 07:41

                  Hello, because after import to my old Sports-Tracker account I have too much duplicates, I want make transition once again, to newly made account. But Suunto.app told me, the transition can I make only once (and this is gone). It is possible something somewhere reset to allow second attempt? Thank You.

                  B 1 Reply Last reply 27 Aug 2019, 08:45 Reply Quote 1
                  • B Offline
                    borgelkranz Bronze Member @karel louda
                    last edited by 27 Aug 2019, 08:45

                    @karel-louda I have the same problem and asked @Dimitrios-Kanellopoulos for help. He wants to keep me posted on this but currently is on vacation. Maybe you can reach out to him?

                    K 1 Reply Last reply 29 Sept 2019, 15:39 Reply Quote 0
                    • A Offline
                      Alan Košuta
                      last edited by 29 Sept 2019, 12:47

                      Hello all.
                      I have a problem with tansfering history data from movescount to suunto app. I did everything that the instructions told me. The apps are connected but I cant see the history yet. I also cant see the progress bar of any kind so I dont even know if its working. Im talking about mobile apps.

                      1 Reply Last reply Reply Quote 0
                      • K Offline
                        karel louda Bronze Member @borgelkranz
                        last edited by 29 Sept 2019, 15:39

                        @borgelkranz
                        Answer from Suunto Support.

                        Thank you for contacting Suunto Customer Support.

                        Unfortunately, you can’t do a second attempt on importing your old Sports-Tracker account to a new one. We apologize for this inconvenience but we don’t have features to import your old activities on a second attempt in Suunto App.

                        If you have other concerns, don’t hesitate to contact us.

                        Sincerely,
                        Raphael
                        Suunto Customer Support Team

                        B S 2 Replies Last reply 29 Sept 2019, 19:43 Reply Quote 0
                        • B Offline
                          borgelkranz Bronze Member @karel louda
                          last edited by 29 Sept 2019, 19:43

                          @karel-louda disappointing ☹

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            suzzlo Moderator @karel louda
                            last edited by 29 Sept 2019, 20:12

                            @karel-louda no idea if it could work: creating new SA account and linking with MC?

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

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                            M 1 Reply Last reply 30 Sept 2019, 06:33 Reply Quote 0
                            • M Offline
                              Mff73 @suzzlo
                              last edited by 30 Sept 2019, 06:33

                              @suzzlo said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

                              @karel-louda no idea if it could work: creating new SA account and linking with MC?

                              It won’t work as MC account is then flagged as synced.
                              It is technically feasible for Suunto to unflag and let a second sync (done for me after some sync test before official release) , but surely they don’t want to do it for everyone request it.

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              1 Reply Last reply Reply Quote 1
                              • K Offline
                                KarlMyers840 Banned
                                last edited by 4 Nov 2019, 20:08

                                Threads should stay focused on one topic/problem/bug/suggestion etc.
                                [Whatsapp status romantic]((https://whatsstatus.org/)
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                                1 Reply Last reply Reply Quote -4
                                • M Offline
                                  Maciej
                                  last edited by 20 Nov 2019, 12:55

                                  @Dimitrios-Kanellopoulos
                                  I’ve transferred my moves from Movescount to Suunto App but there’s some issue. All my moves from 22/03/2017 untill now have been transferred correctly but no moves from 06/04/2016 until 21/03/2017. There are more than 130 moves that still have to be transferred. I’ve been using my Suunto Ambit 3 Peak and don’t want to change it to any other brand. I’m trying to transfer moves once again but the app doesn’t allow it. It’s intended to be done only once. Is there any chance Suunto alows me to do it again or do it for me? I don’t want to lose more than 130 moves.
                                  Kind regards
                                  Maciej

                                  M freeheelerF 2 Replies Last reply 20 Nov 2019, 12:57 Reply Quote 0
                                  • M Offline
                                    Mff73 @Maciej
                                    last edited by 20 Nov 2019, 12:57

                                    @Maciej said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

                                    @Dimitrios-Kanellopoulos
                                    I’ve transferred my moves from Movescount to Suunto App but there’s some issue. All my moves from 22/03/2017 untill now have been transferred correctly but no moves from 06/04/2016 until 21/03/2017. There are more than 130 moves that still have to be transferred. I’ve been using my Suunto Ambit 3 Peak and don’t want to change it to any other brand. I’m trying to transfer moves once again but the app doesn’t allow it. It’s intended to be done only once. Is there any chance Suunto alows me to do it again or do it for me? I don’t want to lose more than 130 moves.
                                    Kind regards
                                    Maciej

                                    Your moves from MC are not lost 🙂
                                    Do you receive the mail from Suunto stating that transfer is completed ? If not, it could take still sometime to complete.
                                    But if yes, you have have an issue.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    M 1 Reply Last reply 20 Nov 2019, 13:11 Reply Quote 0
                                    • freeheelerF Offline
                                      freeheeler @Maciej
                                      last edited by freeheeler 20 Nov 2019, 13:02

                                      @Maciej
                                      you’ve got an ambit and as I remember the full transfer from MC to SA is not open yet for users with older watches.
                                      I could also only transfer activities until January 2018, when ambit was my only watch. Everything before was not transferred.
                                      When I logged in with my new S9B I could start the entire transfer.

                                      living sideways

                                      1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        Maciej @Mff73
                                        last edited by 20 Nov 2019, 13:11

                                        @Mff73 I got an e-mail from Suunto confirming the transfer has been accomplished. There’s definitely an issue. Unfortunately there’s no other way to tranfer moves to Suunto App because SA doesn’t have such feature as “import workouts from GPX files”.

                                        M Dimitrios KanellopoulosD 2 Replies Last reply 20 Nov 2019, 15:21 Reply Quote 0
                                        • M Offline
                                          Mff73 @Maciej
                                          last edited by 20 Nov 2019, 15:21

                                          @Maciej
                                          So yes, it looks like an issue.
                                          Then I think, @Dimitrios-Kanellopoulos is the only master to advice if a support ticket is worth.

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 0
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