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May Transition Update

Scheduled Pinned Locked Moved Digital service transition
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  • A Offline
    Armin S. @Dimitrios Kanellopoulos
    last edited by Armin S. 28 May 2019, 08:07

    @Dimitrios-Kanellopoulos
    The missing link: https://www.suunto.com/de-de/Content-pages/umstellung-der-digitalen-dienste/?platform=hootsuite

    D 1 Reply Last reply 28 May 2019, 08:08 Reply Quote 1
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Armin S.
      last edited by 28 May 2019, 08:08

      @Armin-S thanks fixed it

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 0
      • G Offline
        GingerBeardMan Bronze Member
        last edited by 28 May 2019, 08:10

        This is an excellent move by Suunto but probably should have this way sooner. A lot of damage has been done already, hopefully they can win everyone back.

        1 Reply Last reply Reply Quote 2
        • F Offline
          Francois Bronze Member
          last edited by 28 May 2019, 08:40

          So is the update at this stage simply that “we will have a solution to connect to Suunto app in the future”, or is there more detail somewhere ? I can’t seem to find any.

          This seems like good news, but unless I am missing a bit of info we still don’t know if we will be able to continue to program these watches and upload new routes into them once the transition is done. Also, does it mean that we will need to have the app installed on a phone, or is there going to be a new computer interface related to Suunto App ? Surely considering the need for a cable connection for these watches it must mean that something is going to be done for interfacing the app with computers (as many other users, i find it stranger to expect people to program their watches uniquely with a phone, while a computer interface is so much more comfortable for this kind of things). Not so great communication as usual, every two months we only get a tidbit of very partial info about their ongoing internal process (struggle ?) that does not answer that many important questions.

          F 1 Reply Last reply 28 May 2019, 08:56 Reply Quote 8
          • F Offline
            freeheeler @Francois
            last edited by 28 May 2019, 08:56

            @Francois

            “…While we are still working on many details and the timing, we wanted to let you know our plans, and that you have our commitment that you will be able continue to enjoy your trusted Ambits with this understanding…”

            I understand with this words that Suunto is aiming for full support.

            They also say that Ambit 3 will be supported in the Suunto App. If they keep Ambit 3 supported that would mean to me that general Ambit Apps will be supported as they are the same for all Ambits, right?

            living sideways

            E 1 Reply Last reply 28 May 2019, 09:17 Reply Quote 2
            • E Offline
              estevez Bronze Member @freeheeler
              last edited by 28 May 2019, 09:17

              @TELE-HO said in May Transition Update:

              They also say that Ambit 3 will be supported in the Suunto App. If they keep Ambit 3 supported that would mean to me that general Ambit Apps will be supported as they are the same for all Ambits, right?

              I hope so, I also use Suunto Apps a lot.

              1 Reply Last reply Reply Quote 0
              • B Offline
                Bernard Farsy
                last edited by 28 May 2019, 12:06

                L’Appli SUUNTO sera t elle accessible depuis un PC sous Windows ?

                Z 1 Reply Last reply 28 May 2019, 12:11 Reply Quote 0
                • Z Offline
                  zhang965 @Bernard Farsy
                  last edited by 28 May 2019, 12:11

                  @Bernard-Farsy
                  non, n’y pensez pas pour instant.

                  Winners Wear Winners

                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    Prenj
                    last edited by 28 May 2019, 13:10

                    This update should have been a part of january announcement. By now Suunto should have had better idea about the way cable syncing watches will be supported after the transition. Nevertheless, it’s good that finally users of cable syncing watches can rest somehow assured that their watches will not be effectively disabled by manufacturer. Very few details in the update, so we can still only speculate about what features will be supported and what will be lost (if any).

                    I only hope that Suunto really speeds things up in development or at least keep Movescount running until app is really ready for end users. I’d hate to be forced to become beta tester for new app and lose access to good old reliable Movescount at the same time.

                    Suunto Race

                    M 1 Reply Last reply 28 May 2019, 13:32 Reply Quote 0
                    • M Offline
                      Mff73 @Prenj
                      last edited by Mff73 28 May 2019, 13:32

                      @Emir-Karisik said in May Transition Update:

                      I’d hate to be forced to become beta tester for new app and lose access to good old reliable Movescount at the same time.

                      Hi,
                      really not want to debate on Suunto communication and digital transition, but it is still more than one year before MC should be off. No one is forced to beta test SuuntoApp.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      P 1 Reply Last reply 28 May 2019, 14:31 Reply Quote 3
                      • P Offline
                        Prenj @Mff73
                        last edited by 28 May 2019, 14:31

                        @Mff73
                        Sure, but keep in mind that half year after SA started to support Ambit3 series, we have zero progress. Call me pessimist but I’m not really sure the app will be ready for Ambit3 series at this rate of development.

                        Newer watches still have many problems, bugs list is long and it’s far from being resolved, features added very slowly and every time they are, you have to count on more polishing when bugs are being found by beta testers. So, it’s not unreasonable to expect that it will take similar process and similar amount of time to polish the app with all the features for Ambit3 series.

                        So, yes, I’m concerned that we could end up with app in beta state for Ambit3 series watches. My suggestion would be to keep the movescount live for as long as Suunto app is not out of beta (for real).

                        Suunto Race

                        1 Reply Last reply Reply Quote 12
                        • A Offline
                          ajmorcal
                          last edited by 30 May 2019, 22:38

                          Thank you for the update. As an Ambit 2 user I am very happy to hear a reassurance that my device is not getting bricked next summer. This gives me confidence in making future Suunto Product Purchases. I will also extinguish my torch and put away the pitchfork.

                          1 Reply Last reply Reply Quote 3
                          • M Offline
                            mario_b
                            last edited by 3 Jun 2019, 17:31

                            Hi! i just ordered an ambit3 (my first suunto). may i ask a question here?
                            can i start with movescount and the movescount app as long as it will be supported and wait with the switch to the new one as long as possible?
                            and, will i be able to put routes on the ambit3 or change sport settings with the new one?
                            thanks for your info!
                            kind regards, Mario

                            D B 2 Replies Last reply 3 Jun 2019, 19:16 Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @mario_b
                              last edited by 3 Jun 2019, 19:16

                              @mario_b that is what I would do!

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              M 1 Reply Last reply 4 Jun 2019, 04:29 Reply Quote 0
                              • M Offline
                                mario_b @Dimitrios Kanellopoulos
                                last edited by 4 Jun 2019, 04:29

                                @Dimitrios-Kanellopoulos thank you!

                                1 Reply Last reply Reply Quote 0
                                • B Offline
                                  BKtoo Bronze Member @mario_b
                                  last edited by 5 Jun 2019, 10:29

                                  @mario_b I have the Ambit3, and the New Suunto app do not support rute planning or change the clock’s layout. I have requested the possibility of this on the forum.

                                  M 1 Reply Last reply 5 Jun 2019, 11:53 Reply Quote 2
                                  • M Offline
                                    mario_b @BKtoo
                                    last edited by 5 Jun 2019, 11:53

                                    Hi @KnutB ! yes i know, that this is not possible yet. i will stick as long as it will be possible with the whole movescount system. and as far as i know, here is everything possible. i can use this ecosystem at least until the end of 2019.
                                    thanks for requesting this functions. i hope, it will be possible sooner or later to put create and sync routes to this watch with the new app. if i can only change the sport-modes on a computer. i think that would not be a big deal to me.

                                    A 1 Reply Last reply 5 Jun 2019, 12:52 Reply Quote 1
                                    • A Offline
                                      amasidlover Bronze Member @mario_b
                                      last edited by amasidlover 6 May 2019, 12:54 5 Jun 2019, 12:52

                                      @mario_b Unfortunately, unless I’m misunderstanding what Suunto have said, the only functionality that we are confirmed to keep next year (as Ambit3) owners is :

                                      • synchronization of training data and ability to view and analyze workouts
                                      • enriching your trainings in Suunto app with images, videos and descriptions
                                      • social sharing of trainings
                                      • notifications from your mobile phone on your watch
                                      • ability to sync to sports services and other partners integrated to Suunto app
                                      • watch GPS optimization

                                      So unless anything changes then we will not be able to change sports modes’ fields, upload custom workouts or upload routes next year (unless you manage to hang on to the old Movescount App and a compatible phone/tablet - and even that I’m not 100% sure how much it relies on the availability of the old movescount website / apis).

                                      Suunto have said “We want to share that we will have a solution to connect to Suunto app in the future. While we are still working on many details and the timing, we wanted…” - so we might keep all the features of the Ambit3 (and older) but its not clear at all which features will be retained.

                                      My watch is now well out of return period, but if you have bought your watch from a retailer unless you are happy to set-up your sports modes and routes now and then hope Suunto provide a full solution then I would return it…

                                      M 1 Reply Last reply 5 Jun 2019, 14:05 Reply Quote 5
                                      • M Offline
                                        mario_b @amasidlover
                                        last edited by 5 Jun 2019, 14:05

                                        @amasidlover thanks very much for your infos. i was thinking alot on “should i buy it or not”. and now i ordered it. 🙂 as for me it sounds like the perfect sports watch. i am more like a child who is waiting for the christmas present now. 😀
                                        and as long as suunto is selling it on their homepage with all the specs (for example suunto apps compatible / wireless watch settings, navigation, create routes) there will be anything to do so in future. (otherwise they would have removed the infos in the shop).
                                        but the time will tell. 🙂 and i think that the developers in the background have priority and more to care about their newest product line and the transition. i know how such big background system changes will be for the admins.
                                        so as long as i haven’t the watch in my hand and then when i have it. as long as everything works in movescount i think i don’t worry to much about the future.

                                        A 1 Reply Last reply 5 Jun 2019, 14:44 Reply Quote 3
                                        • A Offline
                                          amasidlover Bronze Member @mario_b
                                          last edited by 5 Jun 2019, 14:44

                                          @mario_b I’ve had mine 4 years and done 4216 workouts (!) with it and the watch itself has been pretty much faultless - I’m really hoping Suunto maintain full support it. Hope you get as much use out of yours!

                                          M 1 Reply Last reply 5 Jun 2019, 14:57 Reply Quote 2
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