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May Transition Update

Scheduled Pinned Locked Moved Digital service transition
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  • _ Offline
    ___Alejandro___ @Christian Kernbeis
    last edited by 30 May 2020, 09:02

    @Christian-Kernbeis

    ”It was possible to set target heartrate zones and the track was colored according to my heartrate in within these zones. (I hope the explanation is clear)“

    Yes, your explanation is clear – that coloured track was a useful feature. Unfortunately, it’s also clearly not in the Suunto app. And, as you know, it’s disappeared out of Movescount… so that’s progress for you, I guess.

    But hope is not lost! I suggest you take a look at Quantified Self, created by Dimitrios (community manager for this very forum: big discussion here). Although there’s no coloured track there either, it’s got more charts and graphs than you can shake a stick at. Also, if you ask nicely, he is very responsive and accommodating to us users needs. Maybe you will find what you’re after there.

    Happy hunting.

    1 Reply Last reply Reply Quote 1
    • L Offline
      lendzi loans Banned
      last edited by 20 Jun 2020, 11:59

      This post is deleted!
      1 Reply Last reply Reply Quote 0
      • G Offline
        George Murray
        last edited by 18 Jul 2020, 10:20

        Dear Suunto Community,

        We are happy to share the latest news on our digital service transition. This is the third update of 2019, here you can find the details of our January and April update.

        bla bla bla !

        and more than 12 months later………

        ………

        …………

        ………………………nothing………………. = value of Suunto products to me, my awesome Ambit 2s lies in the drawer and is useless now, unable to connect to the online platforms I need for fitness tracking.

        I moved to Samsung Galaxy Watch, thoroughly happy I exercise for leisure and with Endomondo it does all I need, not 100% accurate but more than good enough for me, the clincher is I can wear it with a suit, use all the notifications, great display, great battery life, Samsung Pay, LTE ability, superior to anything Suunto can offer me.

        Suunto should be left to die, simple as that, no commitment to customers, all it needed was to automatically link imports of data from Movescount to Suunto App (and not once off… which is possible, showing a link is not that hard………but every time I upload, automatically, using, like modern computer technology…) and leave users to decide what they want to use where, unliking a product in this day and age is a nice way of asking for euthanasia. I give my informed consent for the procedure

        M 1 Reply Last reply 18 Jul 2020, 12:01 Reply Quote 0
        • M Offline
          margusl @George Murray
          last edited by margusl 18 Jul 2020, 12:01

          @George-Murray said in May Transition Update:

          /…/ third update of 2019 /…/
          /…/ and more than 12 months later……… /…/
          /…/ nothing /…/

          Latest update is actually from April 28, 2020 . Maybe cancelling those newsletters was part of some greater scheme, I don’t know … But I find it’s worth checking out http://suunto.com/transition in every 3-6 months or so.

          (hint: for A1 / A2 owners current situation is more clear and less depressing when comparing to May 2019; you even have a choice to either keep using Movescount & Moveslink2 the same way you always have, unitl something actually changes, or go along with transition today and switch to Suuntolink & Suunto App with your A2)

          G 1 Reply Last reply 18 Jul 2020, 13:26 Reply Quote 2
          • S Offline
            sartoric Moderator
            last edited by 18 Jul 2020, 12:06

            Just to say … it could be enough to use the search function 😁

            https://forum.suunto.com/category/31/digital-service-transition

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            M 1 Reply Last reply 18 Jul 2020, 12:25 Reply Quote 1
            • M Offline
              margusl @sartoric
              last edited by 18 Jul 2020, 12:25

              @sartoric said in May Transition Update:

              Just to say … it could be enough to use the search function 😁

              https://forum.suunto.com/category/31/digital-service-transition

              For new members and for everyone else who reach this either by google or through links in digital transition newsletter it’s super easy to land here - it’s the top pinned topic in the single(?) category they can access before signing up and it sure looks like it’s also the latest topic here. Something for Mods to think about.

              1 Reply Last reply Reply Quote 2
              • G Offline
                George Murray @margusl
                last edited by 18 Jul 2020, 13:26

                @margusl
                SuuntoLink has been updated and now support Ambit 2, 2s, 2R and Ambit.

                https://www.suunto.com/Support/software-support/suuntolink/

                I tested it and the link is now to SUUNTO APP for exercise data, no longer to MOVESCOUNT.
                It seems that settings from movescount and moves to movescount still need to go through MOVESLINK.

                So, I retract, Suunto is no longer best for euthanasia, they have awoken from their anaesthesia

                U 1 Reply Last reply 19 Jul 2020, 18:13 Reply Quote 4
                • U Offline
                  Umer Javed @George Murray
                  last edited by 19 Jul 2020, 18:13

                  @George-Murray

                  Actually settings, poi/routes from MC also go through SL, at least for A3P that I have. So it’s just that moves don’t go to MC anymore through SL.

                  1 Reply Last reply Reply Quote 3
                  • F Offline
                    footballprobox
                    last edited by 25 Jul 2020, 07:21

                    thank you very much

                    [url=http://footballprobox.com/]ข่าวฟุตบอล[/url]

                    1 Reply Last reply Reply Quote -1
                    • L Offline
                      LudovicTheRunner
                      last edited by LudovicTheRunner 26 Jul 2020, 16:50

                      I was able to import all my moves from Movescount to Suunto (with a lot of duplicates to delete manually) and my Ambit 3 Peak is now synchronized with th Suunto Link (which is far better than movescount). BUT, now why match says “please synchronize your moves” and I see the memory percentage occupied increasing (now 70%). I don’t absolutely get why…and I’m afraid the memory will be saturated soon. Can anyone help ? Thanks !

                      I 1 Reply Last reply 26 Jul 2020, 16:52 Reply Quote 0
                      • I Offline
                        isazi Moderator @LudovicTheRunner
                        last edited by 26 Jul 2020, 16:52

                        @LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        L 1 Reply Last reply 26 Jul 2020, 16:57 Reply Quote 0
                        • L Offline
                          LudovicTheRunner @isazi
                          last edited by 26 Jul 2020, 16:57

                          @isazi said in May Transition Update:

                          @LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.

                          So you think it has nothing to do with the transition from MovesLink to Suunto App ?

                          D M 2 Replies Last reply 26 Jul 2020, 17:23 Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @LudovicTheRunner
                            last edited by 26 Jul 2020, 17:23

                            @LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.

                            You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            L 1 Reply Last reply 26 Jul 2020, 17:33 Reply Quote 1
                            • L Offline
                              LudovicTheRunner @Dimitrios Kanellopoulos
                              last edited by 26 Jul 2020, 17:33

                              @Dimitrios-Kanellopoulos said in May Transition Update:

                              @LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.

                              You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book

                              ok, thanks. I don’t care to delete them, I just have a lot of activities (210)…I can’t imagine to delete them one by one…

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                margusl @LudovicTheRunner
                                last edited by 26 Jul 2020, 17:37

                                @LudovicTheRunner , as long as your activities are synced, you can ignore that warning. @isazi is correct - Ambit memory is circular, once it gets filled, old activities are overwritten by new ones. Actually you should not see that reminder when successfully syncing with Suuntolink …

                                @Dimitrios-Kanellopoulos , there is no way to delete individual activities from Ambit, only way to clear logbook is forcing FW update. And Suuntolink does set a sync flag , meaning it will already break syncing to Movescount.

                                D 1 Reply Last reply 26 Jul 2020, 18:30 Reply Quote 2
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @margusl
                                  last edited by Dimitrios Kanellopoulos 26 Jul 2020, 18:30

                                  @margusl roger that. Thanks I ll check this with the team

                                  Maybe its a generic flag 😕 I think Suuntolink can be reseted ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    margusl
                                    last edited by margusl 26 Jul 2020, 19:06

                                    @Dimitrios-Kanellopoulos said in May Transition Update:

                                    @margusl roger that. Thanks I ll check this with the team

                                    Maybe its a generic flag 😕 I think Suuntolink can be reseted ?

                                    There’s no problem “resetting” Suuntolink as it doesn’t care about previous sync flag values stored in the Ambit logbook, it’s happy to sync everything it doesn’t have a record of in its local suuntolink_data.json . Meaning that it also tries to re-sync all activities stored in watch logbook when you switch computers or user accounts. But after every sync it also sets sync flags in Ambit logbook, locking out all other (official) Movescount sync agents that will now ignore those activities.

                                    Not quite sure whats a generic flag, but there are tools for getting and resetting sync flag states directly from Ambit logbook, so there’s no guesswork involved, just plain observation:

                                    • Suuntolink (v3+) - writes flags / reads everything, keeps it’s own record
                                    • Suunto App - does not write flags (for now) / reads everything, keeps it’s own record
                                    • Movescount mobile - writes flags / ignores all flagged activities
                                    • Moveslink2 - writes flags / ignores all flagged activities
                                    1 Reply Last reply Reply Quote 1
                                    • A Offline
                                      awinkel Bronze Member
                                      last edited by 8 Sept 2020, 12:22

                                      Why is this information not send by mail?
                                      Just a small number of customers will be at this forum and read this.
                                      Last year I received 2 mails about the transition and beside that a lot of markering shit.
                                      This kind of information howto migrate your data, the new Suuntolink tool etc etc is the kind of information we want to receive.
                                      You get a lot of complaining customers if at one point their data can’t be synced etc.
                                      Your communication about this needs to improve a lot!

                                      D 1 Reply Last reply 8 Sept 2020, 13:03 Reply Quote 1
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @awinkel
                                        last edited by 8 Sept 2020, 13:03

                                        @awinkel all those were at your email, inside the app and everywhere .

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        M 1 Reply Last reply 8 Sept 2020, 13:33 Reply Quote 0
                                        • M Offline
                                          margusl @Dimitrios Kanellopoulos
                                          last edited by 8 Sept 2020, 13:33

                                          @Dimitrios-Kanellopoulos said in May Transition Update:

                                          @awinkel all those were at your email, inside the app and everywhere .

                                          Well… not quite. I don’t think I know anyone who knows anyone who has received transition update mails after December 2019.
                                          078aa8ea-c6ac-4280-b22a-6a6a2f30b1fb-image.png

                                          D 1 Reply Last reply 8 Sept 2020, 13:38 Reply Quote 0
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