May Transition Update
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Dear Suunto Community,
We are happy to share the latest news on our digital service transition. This is the third update of 2019, here you can find the details of our January and April update.
bla bla bla !
and more than 12 months later………
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………………………nothing………………. = value of Suunto products to me, my awesome Ambit 2s lies in the drawer and is useless now, unable to connect to the online platforms I need for fitness tracking.
I moved to Samsung Galaxy Watch, thoroughly happy I exercise for leisure and with Endomondo it does all I need, not 100% accurate but more than good enough for me, the clincher is I can wear it with a suit, use all the notifications, great display, great battery life, Samsung Pay, LTE ability, superior to anything Suunto can offer me.
Suunto should be left to die, simple as that, no commitment to customers, all it needed was to automatically link imports of data from Movescount to Suunto App (and not once off… which is possible, showing a link is not that hard………but every time I upload, automatically, using, like modern computer technology…) and leave users to decide what they want to use where, unliking a product in this day and age is a nice way of asking for euthanasia. I give my informed consent for the procedure
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@George-Murray said in May Transition Update:
/…/ third update of 2019 /…/
/…/ and more than 12 months later……… /…/
/…/ nothing /…/Latest update is actually from April 28, 2020 . Maybe cancelling those newsletters was part of some greater scheme, I don’t know … But I find it’s worth checking out http://suunto.com/transition in every 3-6 months or so.
(hint: for A1 / A2 owners current situation is more clear and less depressing when comparing to May 2019; you even have a choice to either keep using Movescount & Moveslink2 the same way you always have, unitl something actually changes, or go along with transition today and switch to Suuntolink & Suunto App with your A2)
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Just to say … it could be enough to use the search function
https://forum.suunto.com/category/31/digital-service-transition
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@sartoric said in May Transition Update:
Just to say … it could be enough to use the search function
https://forum.suunto.com/category/31/digital-service-transition
For new members and for everyone else who reach this either by google or through links in digital transition newsletter it’s super easy to land here - it’s the top pinned topic in the single(?) category they can access before signing up and it sure looks like it’s also the latest topic here. Something for Mods to think about.
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@margusl
SuuntoLink has been updated and now support Ambit 2, 2s, 2R and Ambit.https://www.suunto.com/Support/software-support/suuntolink/
I tested it and the link is now to SUUNTO APP for exercise data, no longer to MOVESCOUNT.
It seems that settings from movescount and moves to movescount still need to go through MOVESLINK.So, I retract, Suunto is no longer best for euthanasia, they have awoken from their anaesthesia
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Actually settings, poi/routes from MC also go through SL, at least for A3P that I have. So it’s just that moves don’t go to MC anymore through SL.
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thank you very much
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I was able to import all my moves from Movescount to Suunto (with a lot of duplicates to delete manually) and my Ambit 3 Peak is now synchronized with th Suunto Link (which is far better than movescount). BUT, now why match says “please synchronize your moves” and I see the memory percentage occupied increasing (now 70%). I don’t absolutely get why…and I’m afraid the memory will be saturated soon. Can anyone help ? Thanks !
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@LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.
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@isazi said in May Transition Update:
@LudovicTheRunner from what I read your memory will be automatically recycled, i.e. old activities will be deleted when necessary. So I don’t think you need to worry. Please Ambit users correct me if I’m wrong.
So you think it has nothing to do with the transition from MovesLink to Suunto App ?
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@LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.
You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book
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@Dimitrios-Kanellopoulos said in May Transition Update:
@LudovicTheRunner no it’s that because atm there are 2 services (movescount is still running) it wont mark as synced all the activities on the watch and remove them. That is for now.
You might want to delete the “synced ones” manually, that’s ok, but also the watch will 'recycle" as @isazi said the activities. However, sync can be slower if you are keeping a big log book
ok, thanks. I don’t care to delete them, I just have a lot of activities (210)…I can’t imagine to delete them one by one…
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@LudovicTheRunner , as long as your activities are synced, you can ignore that warning. @isazi is correct - Ambit memory is circular, once it gets filled, old activities are overwritten by new ones. Actually you should not see that reminder when successfully syncing with Suuntolink …
@Dimitrios-Kanellopoulos , there is no way to delete individual activities from Ambit, only way to clear logbook is forcing FW update. And Suuntolink does set a sync flag , meaning it will already break syncing to Movescount.
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@margusl
roger that. Thanks I ll check this with the teamMaybe its a generic flag
I think Suuntolink can be reseted ? -
@Dimitrios-Kanellopoulos said in May Transition Update:
@margusl
roger that. Thanks I ll check this with the teamMaybe its a generic flag
I think Suuntolink can be reseted ?There’s no problem “resetting” Suuntolink as it doesn’t care about previous sync flag values stored in the Ambit logbook, it’s happy to sync everything it doesn’t have a record of in its local suuntolink_data.json . Meaning that it also tries to re-sync all activities stored in watch logbook when you switch computers or user accounts. But after every sync it also sets sync flags in Ambit logbook, locking out all other (official) Movescount sync agents that will now ignore those activities.
Not quite sure whats a generic flag, but there are tools for getting and resetting sync flag states directly from Ambit logbook, so there’s no guesswork involved, just plain observation:
- Suuntolink (v3+) - writes flags / reads everything, keeps it’s own record
- Suunto App - does not write flags (for now) / reads everything, keeps it’s own record
- Movescount mobile - writes flags / ignores all flagged activities
- Moveslink2 - writes flags / ignores all flagged activities
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Why is this information not send by mail?
Just a small number of customers will be at this forum and read this.
Last year I received 2 mails about the transition and beside that a lot of markering shit.
This kind of information howto migrate your data, the new Suuntolink tool etc etc is the kind of information we want to receive.
You get a lot of complaining customers if at one point their data can’t be synced etc.
Your communication about this needs to improve a lot! -
@awinkel all those were at your email, inside the app and everywhere .
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@Dimitrios-Kanellopoulos said in May Transition Update:
@awinkel all those were at your email, inside the app and everywhere .
Well… not quite. I don’t think I know anyone who knows anyone who has received transition update mails after December 2019.
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@margusl not sure what you mean. This is a may 2019 update and your emails talk about dec.
Last update was there, and provided the details about the movesoucnt closing in summer 2020 no? And we passed this date
