May Transition Update
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@margusl
roger that. Thanks I ll check this with the teamMaybe its a generic flag
I think Suuntolink can be reseted ? -
@Dimitrios-Kanellopoulos said in May Transition Update:
@margusl
roger that. Thanks I ll check this with the teamMaybe its a generic flag
I think Suuntolink can be reseted ?Thereās no problem āresettingā Suuntolink as it doesnāt care about previous sync flag values stored in the Ambit logbook, itās happy to sync everything it doesnāt have a record of in its local suuntolink_data.json . Meaning that it also tries to re-sync all activities stored in watch logbook when you switch computers or user accounts. But after every sync it also sets sync flags in Ambit logbook, locking out all other (official) Movescount sync agents that will now ignore those activities.
Not quite sure whats a generic flag, but there are tools for getting and resetting sync flag states directly from Ambit logbook, so thereās no guesswork involved, just plain observation:
- Suuntolink (v3+) - writes flags / reads everything, keeps itās own record
- Suunto App - does not write flags (for now) / reads everything, keeps itās own record
- Movescount mobile - writes flags / ignores all flagged activities
- Moveslink2 - writes flags / ignores all flagged activities
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Why is this information not send by mail?
Just a small number of customers will be at this forum and read this.
Last year I received 2 mails about the transition and beside that a lot of markering shit.
This kind of information howto migrate your data, the new Suuntolink tool etc etc is the kind of information we want to receive.
You get a lot of complaining customers if at one point their data canāt be synced etc.
Your communication about this needs to improve a lot! -
@awinkel all those were at your email, inside the app and everywhere .
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@Dimitrios-Kanellopoulos said in May Transition Update:
@awinkel all those were at your email, inside the app and everywhere .
Wellā¦ not quite. I donāt think I know anyone who knows anyone who has received transition update mails after December 2019.
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@margusl not sure what you mean. This is a may 2019 update and your emails talk about dec.
Last update was there, and provided the details about the movesoucnt closing in summer 2020 no? And we passed this date
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@Dimitrios-Kanellopoulos said in May Transition Update:
@margusl not sure what you mean. This is a may 2019 update and your emails talk about dec.
Last update was there, and provided the details about the movesoucnt closing in summer 2020 no? And we passed this date
Last update at https://www.suunto.com/transition was April 2020.
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@margusl this is A MAY THREAD
The April update is a short paragraph
Dear Suunto Community members,
As a part of our digital service transition, and aligned with our prior communication we will continue the process of ramping down movescount.com in the coming months. As such, there will be changes to the website and some features will be removed. The future end-state of what is currently movescount.com will be where Ambit and Traverse watch owners will manage key watch functionality like settings, customization of sport modes and planning routes.
We will continue to update the community as we go forward.
And iterates over what it has been said as a statement and clustered all to FAQS etc
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@Dimitrios-Kanellopoulos said in May Transition Update:
@margusl this is A MAY THREAD
@Dimitrios-Kanellopoulos , this is also the latest pinned thread about transition.
Thatās why people are coming here to complain about lack of communication. -
@margusl Ok but that is how the forum did it with shorting. The Last APRIL post here is in my email. Sorry but what are talking about here?
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@Dimitrios-Kanellopoulos said in May Transition Update:
Sorry but what are talking about here?
What about updates in January 2020, April 2020?
(I donāt get the point for April 2019 update/mail, I have it listed tooā¦ but thatās OK)Transition update mails stopped in December 2019. Most targeted people have no idea that Suunto has quietly published few more updates in 2020 and that they should now reach out for this information themselves even though those previous mails promised to, quoting the Important Digital Service Update :
We will keep you updated on these coming changes
All the āread moreā etc links in those mails are also expired by now (āThis link has expired. Please contact the sender of the email for more informationā)
Notifications in Movescount mobile app are visible only for Ambit3/Traverse/Vertical users and itās just a vague reminder to move to Suunto App, not mentioning anything about Suuntolink nor the role of movescount.com after next few(?) months. Wellā¦ maybe thereās some super-informative content popping up in Moveslink2 when Ambit/Ambit2 are connected to the cable, but for some reason current Moveslink2+movescount-com users seem to be clueless about switching to Suuntolink+SuuntoApp+Movescount-com combo. When running Moveslink2 without connecting a watch thereās no information about already effective nor upcoming changes.
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@margusl
there is definitely room for a FAQ on the Suunto Website regarding the transisition. Even more so since A3P is still actively sold. -
Thanks to the automatic link creation for .coms, I was quite excited to see that there were now two websites devoted to the subject. Possibly @marguslās own creations. Apparently not. Damn.
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@margusl said in May Transition Update:
What about updates in January 2020, April 2020?
(I donāt get the point for April 2019 update/mail, I have it listed tooā¦ but thatās OK)Exactly.
We can move this to a new thread if that is the case. More important, also Suunto decided not to support anymore the forum as the prime source of feedback about the transition. That is why also further updates are not listed here as no user feedback was needed (decisions taken)
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@Dimitrios-Kanellopoulos said in May Transition Update:
More important, also Suunto decided not to support anymore the forum as the prime source of feedback about the transition. That is why also further updates are not listed here as no user feedback was needed (decisions taken)
OK ā¦ maybe someone should send a memo to the group managing transition pages.
And perhaps turn off anonymous access to this forum section so it would not come up as one of the top google search result about transition thingy ?
Though the current thread issue only sneaked in to explain why transition update issues are discussed here and not somewhere else.Problem itself remains - Suunto communication towards existing users or lack of it, there have been no transition newsletters in past 8+ months, for many this means there are no updates on this. Unlessā¦ reducing coms is some kind of shady PR stunt to speed up the retirement of legacy devices?
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@Fenr1r said in May Transition Update:
Possibly @marguslās own creations.
Sorry, those are just my personal happy places. 24/7 streams of rainbow puking unicorns wearing Ambits, kittens playing with structured intervals in Movescount app and the like. But I can share - gimme access to your hosts file and get ready for some trippy content [:
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@margusl Sounds joyous or nightmarish, depending upon exactly how the unicorns are wearing their Ambits.
Nevertheless, let me provide that access. Always up for a trip - so generous of you. For securityās sake, Iām embedding it in an entirely innocent executable which might (well, will) show a FP for trojans and ransomware in pretty much all anti-malware. Ignore and run. Just to be double-secure, do it with admin privileges.
Now, whatās your email ā¦ ?
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@margusl why do that? The previous discussion and updates are also available here. Where is the issue?
When Suunto posts another transition update not a statement that it goes according to plan it will be also here.
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Havenāt read the 100ās of posts in this thread, so if this has been covered, apologies. I recently bought an Ambit3 Peak, and Iām using the Suunto App, and coming from the Garmin Universe, Iām shocked thereās no web based analysis tools. Movescount looks fine, not sure why thereās this urgency to fold it up. Weird. So Iām exporting my .fit files and then loading them into Garmin Connect.
Seems odd to me to use a direct competitorās web analysis tool - is Sunnto going broke and canāt support their products with web tools? Good thing I bought my watch on sale, donāt have too much invested. No way Iād buy an expensive Sunnto watch after now seeing how they interface with data analysis.
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@johngenx you are right in saying that, with MC gone, there is no official Suunto web service. It seems that Suunto strategy is focused on mobile.
If you like Connect use it with the fit files exported from SA. I personally use Quantified Self and Runalyze, plus Strava for the social aspects.
Watch: Suunto Vertical Ti
Blog: isazi's home
