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Push Notification

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • B Offline
    Brad_Olwin Moderator @Akos Hajas
    last edited by 2 Dec 2019, 14:09

    @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    1 Reply Last reply Reply Quote 0
    • I Offline
      ianshowalter
      last edited by 4 Dec 2019, 02:39

      I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

      Watch: SSU, FW 2.8.32
      App: 4.22.3 beta
      Phone: Motorola Moto G6
      Android 9
      HRM: Polar OH1

      B 1 Reply Last reply 4 Dec 2019, 02:45 Reply Quote 0
      • B Offline
        Brad_Olwin Moderator @ianshowalter
        last edited by 4 Dec 2019, 02:45

        @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        A 1 Reply Last reply 4 Dec 2019, 07:17 Reply Quote 0
        • A Offline
          Akos Hajas @Brad_Olwin
          last edited by 4 Dec 2019, 07:17

          @Brad_Olwin yes it’s on iOS…👍

          1 Reply Last reply Reply Quote 0
          • G Offline
            Gabriel.S
            last edited by 4 Dec 2019, 13:08

            Don’t forget android user please 😉

            Phone: Blackview 9500 android 8.1
            Watches: S9 baro & ambit run
            S9 on SA… a lot of features are still missing

            B 1 Reply Last reply 4 Dec 2019, 14:20 Reply Quote 0
            • B Offline
              Brad_Olwin Moderator @Gabriel.S
              last edited by 4 Dec 2019, 14:20

              @Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              G 1 Reply Last reply 4 Dec 2019, 21:19 Reply Quote 0
              • G Offline
                Gabriel.S @Brad_Olwin
                last edited by 4 Dec 2019, 21:19

                @Brad_Olwin I had already start a thread on 16 feb 2019!! here => https://forum.suunto.com/topic/2009/notification-of-the-sa in the android section, it was forgotten.
                The actual thread isn’t categorized as an ios one.

                Phone: Blackview 9500 android 8.1
                Watches: S9 baro & ambit run
                S9 on SA… a lot of features are still missing

                1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User
                  last edited by A Former User 28 Jan 2020, 21:55

                  Any updates on a solution to this issue? Seems like a fairly critical one to me, as notifications form part of the basic functionality of the app.

                  D A 2 Replies Last reply 29 Jan 2020, 14:57 Reply Quote 1
                  • D Offline
                    dombo Bronze Member @Guest
                    last edited by 29 Jan 2020, 14:57

                    @Alistair_d +1 I can just confirm that notifications still doesn’t work for me too.

                    1 Reply Last reply Reply Quote 1
                    • A Offline
                      Akos Hajas @Guest
                      last edited by 29 Jan 2020, 18:45

                      @Alistair_d
                      I can confirm too that notifications still doesn’t work for me…☹

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        Akos Hajas @Dimitrios Kanellopoulos
                        last edited by 29 Jan 2020, 18:59

                        @Dimitrios-Kanellopoulos after the iOS update from today : I can confirm that notifications still doesn’t work …please fix it guys

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          Brad_Olwin Moderator
                          last edited by 30 Jan 2020, 18:57

                          @Dimitrios-Kanellopoulos I can confirm I am not getting push notifications either. Sport Tracker does provide notifications but not SA. Sorry. Let me know if you want me to file a bug.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          A 1 Reply Last reply 30 Jan 2020, 20:29 Reply Quote 1
                          • A Offline
                            Akos Hajas @Brad_Olwin
                            last edited by 30 Jan 2020, 20:29

                            @Brad_Olwin 👍

                            B 1 Reply Last reply 30 Jan 2020, 22:11 Reply Quote 0
                            • B Offline
                              Brad_Olwin Moderator @Akos Hajas
                              last edited by 30 Jan 2020, 22:11

                              @Akos-Hajas said in Push Notification:

                              @Brad_Olwin 👍

                              My S7 is not receiving notifications either, so it is a problem with the app. A quick workaround is to install Sport Tracker, they use the same database and you will get notifications.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              ? 1 Reply Last reply 31 Jan 2020, 22:32 Reply Quote 1
                              • ? Offline
                                A Former User @Brad_Olwin
                                last edited by 31 Jan 2020, 22:32

                                @Brad_Olwin good tip. Currently using 🐍portsTracker in conjunction with the Suunto App with notifications working perfectly in ST (👏). Just realised this topic has been open since Sept ( 😱 ), but I’m sure the :👨‍💻 👨‍💻 👨‍💻 will squash this 🐞 and we’ll see a resolution soon (🤞) 🙂

                                1 Reply Last reply Reply Quote 2
                                • D Offline
                                  dombo Bronze Member
                                  last edited by 28 Apr 2020, 11:54

                                  any update about this? I’m still not getting push notifications…

                                  B 1 Reply Last reply 28 Apr 2020, 12:57 Reply Quote 0
                                  • B Offline
                                    Brad_Olwin Moderator @dombo
                                    last edited by 28 Apr 2020, 12:57

                                    @dombo Sorry, this is filed as a bug and clearly not fixed yet, for me either. I put a comment in about it. I do not know when it will be fixed.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    D 1 Reply Last reply 28 Apr 2020, 19:42 Reply Quote 0
                                    • D Offline
                                      dombo Bronze Member @Brad_Olwin
                                      last edited by 28 Apr 2020, 19:42

                                      @Brad_Olwin thank you for taking care about this. hopefully it will work soon

                                      1 Reply Last reply Reply Quote 2
                                      • D Offline
                                        dombo Bronze Member
                                        last edited by 14 Jun 2020, 18:04

                                        I start to receive push notifications! Thanks!

                                        omunozO B 2 Replies Last reply 14 Jun 2020, 20:12 Reply Quote 1
                                        • omunozO Offline
                                          omunoz Silver Members @dombo
                                          last edited by 14 Jun 2020, 20:12

                                          @dombo me too

                                          Watch: SV Fw: 2.40.44

                                          IPhone 13 (Sim) IOS 18.5
                                          Android 15.0 with Android Studio
                                          macOS Sequoia 15.5 M1 & M2
                                          Apps IOS: 2.45.3 (19258)
                                          Apps Android: 4.107.2 (40107002)

                                          1 Reply Last reply Reply Quote 0
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