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Problem_exercise syncing problem with Movescount on PC

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  • K Offline
    kkunstelj
    last edited by 28 Mar 2020, 08:21

    Hi! Does anyone know how to avoid the problem of syncing with my PC Movescount. It was working until a month ago. In parallel I am using Suunto app on my android phone.Thanks

    1244c906-45eb-49e4-862d-d96a72e1d353-image.png

    D 1 Reply Last reply 28 Mar 2020, 08:25 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @kkunstelj
      last edited by 28 Mar 2020, 08:25

      @kkunstelj I think the message is clear no?

      Good morning

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

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      • K Offline
        kkunstelj
        last edited by 28 Mar 2020, 08:38

        How can I fix it?

        D 1 Reply Last reply 28 Mar 2020, 08:38 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @kkunstelj
          last edited by 28 Mar 2020, 08:38

          @kkunstelj you need to fill reset the watch into factory settings.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          Z 1 Reply Last reply 28 Mar 2020, 09:21 Reply Quote 0
          • K Offline
            kkunstelj
            last edited by 28 Mar 2020, 08:41

            So this proble will re-appear next time I transfer another route via Suunto app? Is that right?

            D 1 Reply Last reply 28 Mar 2020, 08:43 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @kkunstelj
              last edited by 28 Mar 2020, 08:43

              @kkunstelj yes that is correct. Or customize a sport mode.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • K Offline
                kkunstelj
                last edited by 28 Mar 2020, 08:46

                @Dimitrios-Kanellopoulos Thank you. But I find this awkward. Why can´t Suunto fix this by making both options available? So creating routes and syncing with both SW?

                F Z 2 Replies Last reply 28 Mar 2020, 09:00 Reply Quote 1
                • F Offline
                  freeheeler @kkunstelj
                  last edited by 28 Mar 2020, 09:00

                  @kkunstelj
                  because they’re 2 different systems and one day it is time to take a step forward in order to further improve systems and technology 👌

                  living sideways

                  1 Reply Last reply Reply Quote 0
                  • K Offline
                    kkunstelj
                    last edited by 28 Mar 2020, 09:07

                    @TELE-HO 👍 Thank you. I agree, it sounds reasonable. If so then Suunto can also develop a new SW for PC like they transferred from Movescount app to SuuntoApp 😉

                    D 1 Reply Last reply 28 Mar 2020, 09:09 Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @kkunstelj
                      last edited by 28 Mar 2020, 09:09

                      @kkunstelj waypoints are soon coming to Suunto app so hold on there

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      K T 2 Replies Last reply 28 Mar 2020, 09:10 Reply Quote 1
                      • K Offline
                        kkunstelj @Dimitrios Kanellopoulos
                        last edited by 28 Mar 2020, 09:10

                        @Dimitrios-Kanellopoulos Perfect 👍. Thank you.

                        1 Reply Last reply Reply Quote 2
                        • T Offline
                          thexvo @Dimitrios Kanellopoulos
                          last edited by 28 Mar 2020, 09:17

                          @Dimitrios-Kanellopoulos said in Problem_exercise syncing problem with Movescount on PC:

                          waypoints are soon coming to Suunto app so hold on there

                          What about syncing them (and routes) with Ambit3?
                          To further lessen the need to sync via cable.

                          Ambit3 Vertical
                          Smart Sensor
                          SA beta on iOS 12

                          M 1 Reply Last reply 28 Mar 2020, 10:35 Reply Quote 1
                          • Z Offline
                            zvonejan Bronze Member @Dimitrios Kanellopoulos
                            last edited by 28 Mar 2020, 09:21

                            @Dimitrios-Kanellopoulos said in Problem_exercise syncing problem with Movescount on PC:

                            @kkunstelj you need to fill reset the watch into factory settings.

                            Nope, it is not neccesary. Just go in WATCH setting and FORGET mobile app. Did that al least 100 x times

                            N K 2 Replies Last reply 28 Mar 2020, 09:26 Reply Quote 0
                            • Z Offline
                              zvonejan Bronze Member
                              last edited by 28 Mar 2020, 09:24

                              Well, I did not test this with latest version of FW on suunto 9…

                              1 Reply Last reply Reply Quote 0
                              • Z Offline
                                zvonejan Bronze Member @kkunstelj
                                last edited by 28 Mar 2020, 09:26

                                @kkunstelj

                                Sync watch with Suunto app, but do not edit routes and sport modes. Do that on Movescount and sync watch with Movescount and cable

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                                • N Offline
                                  nseslija Bronze Member @zvonejan
                                  last edited by 28 Mar 2020, 09:26

                                  @zvonejan I will try that this weekend…

                                  Ambit 2S
                                  Ambit 3 Peak
                                  Suunto 9 baro
                                  Suunto Vertical Ti Solar

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                                  • K Offline
                                    kkunstelj @zvonejan
                                    last edited by 28 Mar 2020, 09:38

                                    @zvonejan Disabling Suunto app in Watch setting didn´t work for Suunto 9

                                    1 Reply Last reply Reply Quote 0
                                    • Z Offline
                                      zvonejan Bronze Member
                                      last edited by zvonejan 28 Mar 2020, 10:00

                                      Uf, this is realy bad news!!. you have the latest FW?

                                      ok, to repeat the steps:

                                      1. In Suunto app android go to setting manage connection and FORGET
                                      2. In watch setting go to mobile connection and tap FORGOT
                                      3. Upper right button 12 seccond, soft reset
                                      4. Close web page for movescount (if it is open)
                                      5. Connect the cable to the watch.

                                      Second step in most important

                                      1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        Maryn Silver Members @thexvo
                                        last edited by 28 Mar 2020, 10:35

                                        @thexvo good question but I think you will not find answer 🙂

                                        Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                                        F 1 Reply Last reply 28 Mar 2020, 10:42 Reply Quote 1
                                        • F Offline
                                          freeheeler @Maryn
                                          last edited by 28 Mar 2020, 10:42

                                          @Marcin-Byrtek
                                          only time will tell

                                          living sideways

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