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    Different ascent value in Suunto app, S9 watch and movescount

    Scheduled Pinned Locked Moved Suunto 9
    ascentsuunto
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    • T Offline
      TFM1973 @Mff73
      last edited by

      @mff73 hi,
      I am syncing my watch with my iphone 11 directly via bluetooth with suunto app. Data goes straight from my S9 to SA.
      If you look in the attached screens, in the summary of SA the ascent is zero but in the same SA in the section by kilometer range the ascents appear and add up to 614.

      Mff73M 1 Reply Last reply Reply Quote 0
      • T Offline
        TFM1973 @Mff73
        last edited by

        @mff73
        For movescount I have imported the data from SA with syncmytracks

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        • Mff73M Offline
          Mff73 @TFM1973
          last edited by

          @tfm1973
          it is strange indeed 🙂
          could you share this activity link to see on our sides ?

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

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          • T Offline
            TFM1973 @Mff73
            last edited by

            @mff73
            Sure, the link is
            https://www.suunto.com/move/tonyfierros/600c4661920ad045ca18857b

            Mff73M 1 Reply Last reply Reply Quote 0
            • Mff73M Offline
              Mff73 @TFM1973
              last edited by

              @tfm1973
              thanks, and hello Mexico 😉
              So, i see the same in my android SA (0 ascent), but in 5km auto splits, i also see 0 ascent.
              exact same summary in sporttstracker (checked just in case)
              Maybe some bug.
              do you try to import the fit file in another tool to compare ?

              i also see you may have used S+ Climb, haven’t you ?

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

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              • T Offline
                TFM1973 @Mff73
                last edited by TFM1973

                @mff73
                Hi, I also have in automatic the sync with strava.
                The ascent is 606, similar to the 614

                IMG-20210124-WA0003.jpg

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                • T Offline
                  TFM1973 @Mff73
                  last edited by

                  @mff73
                  This is the data sync with nike running app

                  IMG-20210124-WA0004.jpg

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                  • Mff73M Offline
                    Mff73 @TFM1973
                    last edited by

                    @tfm1973
                    looks like something wrong with Suunto and this activity : either the sync, or the app showing wrong data, or the data wrong in the cloud, or …
                    maybe wait for other users to have more ideas, but personnaly i would first try to delete this activity in SA, then uninstall the app and reinstall it again to force this activity to sync again, and see if different (if you still have the full data in your watch).

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    T 1 Reply Last reply Reply Quote 1
                    • T Offline
                      TFM1973 @Mff73
                      last edited by

                      @mff73
                      Unfortunately I did a hard reset of the watch to try to correct this problem and erase all activities.

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                      • Mff73M Offline
                        Mff73 @TFM1973
                        last edited by

                        @tfm1973
                        bad news 😞 so keep it in SA 🙂
                        i downloaded your activity fit file, and like in SA, there is no ascent information, neither for the entire activity, nor for any laps (S+ climb laps i assume ? )

                        we may try to tweak this file to add this data and import it again in SA with QS (but a bit of time to work on it) and it won’t solve the root cause. Root cause we have not identified.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

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                        • T Offline
                          TFM1973 @Mff73
                          last edited by

                          @mff73 please if you can identify the root cause please let me know
                          Maybe is a hardware failure …

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @TFM1973
                            last edited by

                            @tfm1973 Hi I am assuming you are using battery saving and you do not have a barometer?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

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                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @Dimitrios Kanellopoulos
                              last edited by

                              @dimitrios-kanellopoulos Could I have a Suunto app link?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

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                              • T Offline
                                TFM1973 @Dimitrios Kanellopoulos
                                last edited by

                                @dimitrios-kanellopoulos hi
                                I do not have a barometer and I am not using battery saver, I use performance mode.

                                This is the link
                                https://www.suunto.com/move/tonyfierros/600c4661920ad045ca18857b

                                Dimitrios KanellopoulosD T 2 Replies Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @TFM1973
                                  last edited by

                                  @tfm1973 I took a look at the raw data and debug data.

                                  You have used battery saving (orange or red color on the activity prestart screen).

                                  That is the reason for no ascent.

                                  Some services like MC, QS, Strava etc can recalculate the ascent and so can Suunto app on the laps table (Its called autogenerated laps statistics).

                                  Next time make sure if you are using a custom battery mode to set the GPS to best, or Use the performance mode.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

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                                  • T Offline
                                    TFM1973 @TFM1973
                                    last edited by TFM1973

                                    @tfm1973
                                    I also have the fit fileTrailRunning_2021-01-23T06_01_14.fit

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                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @TFM1973
                                      last edited by

                                      @tfm1973 See my answer above.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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                                      • T Offline
                                        TFM1973 @Dimitrios Kanellopoulos
                                        last edited by

                                        @dimitrios-kanellopoulos
                                        I do not remember to used battery mode but anyway I will do another activity and I let you know the results

                                        Thanks

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                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @TFM1973
                                          last edited by

                                          @tfm1973 also FYI.

                                          I am asking the product management if the app should generate an ascent value for you.

                                          Atm it doesn’t to be aligned with the watch. The watch also misses that although it records altitude.

                                          I am going to ask about this and try to push on a better solution

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

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                                          • T Offline
                                            TFM1973 @Dimitrios Kanellopoulos
                                            last edited by TFM1973

                                            @dimitrios-kanellopoulos I am sure that I was using the performance mode. My watch is new and I am a new suunto user, normally I never change the default settings and that was not the first time that happened
                                            I have another example, the ascent resume is zero but the resume by km shows 808

                                            https://www.suunto.com/move/tonyfierros/5fea0f6d48161d078e4f11bb

                                            Screenshot_20210125-011936.jpg Screenshot_20210125-011816.jpg

                                            cosme.costaC 1 Reply Last reply Reply Quote 0
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