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    Different ascent value in Suunto app, S9 watch and movescount

    Scheduled Pinned Locked Moved Suunto 9
    ascentsuunto
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    • Mff73M Offline
      Mff73 @TFM1973
      last edited by

      @tfm1973
      thanks, and hello Mexico 😉
      So, i see the same in my android SA (0 ascent), but in 5km auto splits, i also see 0 ascent.
      exact same summary in sporttstracker (checked just in case)
      Maybe some bug.
      do you try to import the fit file in another tool to compare ?

      i also see you may have used S+ Climb, haven’t you ?

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

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      • T Offline
        TFM1973 @Mff73
        last edited by TFM1973

        @mff73
        Hi, I also have in automatic the sync with strava.
        The ascent is 606, similar to the 614

        IMG-20210124-WA0003.jpg

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        • T Offline
          TFM1973 @Mff73
          last edited by

          @mff73
          This is the data sync with nike running app

          IMG-20210124-WA0004.jpg

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @TFM1973
            last edited by

            @tfm1973
            looks like something wrong with Suunto and this activity : either the sync, or the app showing wrong data, or the data wrong in the cloud, or …
            maybe wait for other users to have more ideas, but personnaly i would first try to delete this activity in SA, then uninstall the app and reinstall it again to force this activity to sync again, and see if different (if you still have the full data in your watch).

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

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            • T Offline
              TFM1973 @Mff73
              last edited by

              @mff73
              Unfortunately I did a hard reset of the watch to try to correct this problem and erase all activities.

              Mff73M 1 Reply Last reply Reply Quote 1
              • Mff73M Offline
                Mff73 @TFM1973
                last edited by

                @tfm1973
                bad news 😞 so keep it in SA 🙂
                i downloaded your activity fit file, and like in SA, there is no ascent information, neither for the entire activity, nor for any laps (S+ climb laps i assume ? )

                we may try to tweak this file to add this data and import it again in SA with QS (but a bit of time to work on it) and it won’t solve the root cause. Root cause we have not identified.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

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                • T Offline
                  TFM1973 @Mff73
                  last edited by

                  @mff73 please if you can identify the root cause please let me know
                  Maybe is a hardware failure …

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @TFM1973
                    last edited by

                    @tfm1973 Hi I am assuming you are using battery saving and you do not have a barometer?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Dimitrios Kanellopoulos
                      last edited by

                      @dimitrios-kanellopoulos Could I have a Suunto app link?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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                      • T Offline
                        TFM1973 @Dimitrios Kanellopoulos
                        last edited by

                        @dimitrios-kanellopoulos hi
                        I do not have a barometer and I am not using battery saver, I use performance mode.

                        This is the link
                        https://www.suunto.com/move/tonyfierros/600c4661920ad045ca18857b

                        Dimitrios KanellopoulosD T 2 Replies Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @TFM1973
                          last edited by

                          @tfm1973 I took a look at the raw data and debug data.

                          You have used battery saving (orange or red color on the activity prestart screen).

                          That is the reason for no ascent.

                          Some services like MC, QS, Strava etc can recalculate the ascent and so can Suunto app on the laps table (Its called autogenerated laps statistics).

                          Next time make sure if you are using a custom battery mode to set the GPS to best, or Use the performance mode.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

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                          • T Offline
                            TFM1973 @TFM1973
                            last edited by TFM1973

                            @tfm1973
                            I also have the fit fileTrailRunning_2021-01-23T06_01_14.fit

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @TFM1973
                              last edited by

                              @tfm1973 See my answer above.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

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                              • T Offline
                                TFM1973 @Dimitrios Kanellopoulos
                                last edited by

                                @dimitrios-kanellopoulos
                                I do not remember to used battery mode but anyway I will do another activity and I let you know the results

                                Thanks

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                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @TFM1973
                                  last edited by

                                  @tfm1973 also FYI.

                                  I am asking the product management if the app should generate an ascent value for you.

                                  Atm it doesn’t to be aligned with the watch. The watch also misses that although it records altitude.

                                  I am going to ask about this and try to push on a better solution

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

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                                  • T Offline
                                    TFM1973 @Dimitrios Kanellopoulos
                                    last edited by TFM1973

                                    @dimitrios-kanellopoulos I am sure that I was using the performance mode. My watch is new and I am a new suunto user, normally I never change the default settings and that was not the first time that happened
                                    I have another example, the ascent resume is zero but the resume by km shows 808

                                    https://www.suunto.com/move/tonyfierros/5fea0f6d48161d078e4f11bb

                                    Screenshot_20210125-011936.jpg Screenshot_20210125-011816.jpg

                                    cosme.costaC 1 Reply Last reply Reply Quote 0
                                    • cosme.costaC Offline
                                      cosme.costa @TFM1973
                                      last edited by

                                      @tfm1973 One of the problems/advantages of the Suunto S9 regarding the power savings is that if you are in the screen before starting the exercise and you push the upper button you change the power mode. This is very useful to rotate between power modes but it also make that sometimes, accidentally, you push the button changing the power mode without noticing it. It has happened to me some times putting my gloves or my jacket on.

                                      Dimitrios KanellopoulosD T 2 Replies Last reply Reply Quote 2
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @cosme.costa
                                        last edited by

                                        Correct,

                                        this can happen.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

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                                        • T Offline
                                          TFM1973 @cosme.costa
                                          last edited by TFM1973

                                          @cosmecosta
                                          If you review both of my activities in this this post, in both the total ascent is zero (in the resume) however in the resume by kilometers (segments) SA is showing the real ascent
                                          I do not understand why in one section of SA is zero and in another is very different

                                          cosme.costaC Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                                          • cosme.costaC Offline
                                            cosme.costa @TFM1973
                                            last edited by

                                            @tfm1973 said in Different ascent value in Suunto app, S9 watch and movescount:

                                            @cosmecosta
                                            If you review both of my activities in this this post, in both the total ascent is zero (in the resume) however in the resume by kilometers (segments) SA is showing the real ascent
                                            I do not understand why in one section of SA is zero and in another is very different

                                            I think @Dimitrios-Kanellopoulos has answered that in one of his posts above, the SA app has this design but it can change.

                                            What I stated in my post is that is quite easy to accidentally change the power mode without noticing it.

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