Different ascent value in Suunto app, S9 watch and movescount

TFM1973 · 25 Jan 2021, 06:14

@mff73
This is the data sync with nike running app

Mff73 · 25 Jan 2021, 06:36

@tfm1973
looks like something wrong with Suunto and this activity : either the sync, or the app showing wrong data, or the data wrong in the cloud, or …
maybe wait for other users to have more ideas, but personnaly i would first try to delete this activity in SA, then uninstall the app and reinstall it again to force this activity to sync again, and see if different (if you still have the full data in your watch).

TFM1973 · 25 Jan 2021, 06:46

@mff73
Unfortunately I did a hard reset of the watch to try to correct this problem and erase all activities.

Mff73 · 25 Jan 2021, 07:31

@tfm1973
bad news so keep it in SA
i downloaded your activity fit file, and like in SA, there is no ascent information, neither for the entire activity, nor for any laps (S+ climb laps i assume ? )

we may try to tweak this file to add this data and import it again in SA with QS (but a bit of time to work on it) and it won’t solve the root cause. Root cause we have not identified.

TFM1973 · 25 Jan 2021, 07:35

@mff73 please if you can identify the root cause please let me know
Maybe is a hardware failure …

Dimitrios Kanellopoulos · 25 Jan 2021, 07:40

@tfm1973 Hi I am assuming you are using battery saving and you do not have a barometer?

Dimitrios Kanellopoulos · 25 Jan 2021, 07:40

@dimitrios-kanellopoulos Could I have a Suunto app link?

TFM1973 · 25 Jan 2021, 07:52

@dimitrios-kanellopoulos hi
I do not have a barometer and I am not using battery saver, I use performance mode.

This is the link
https://www.suunto.com/move/tonyfierros/600c4661920ad045ca18857b

Dimitrios Kanellopoulos · 25 Jan 2021, 07:59

@tfm1973 I took a look at the raw data and debug data.

You have used battery saving (orange or red color on the activity prestart screen).

That is the reason for no ascent.

Some services like MC, QS, Strava etc can recalculate the ascent and so can Suunto app on the laps table (Its called autogenerated laps statistics).

Next time make sure if you are using a custom battery mode to set the GPS to best, or Use the performance mode.

TFM1973 · 25 Jan 2021, 07:59

@tfm1973
I also have the fit fileTrailRunning_2021-01-23T06_01_14.fit

Dimitrios Kanellopoulos · 25 Jan 2021, 07:59

@tfm1973 See my answer above.

TFM1973 · 25 Jan 2021, 08:01

@dimitrios-kanellopoulos
I do not remember to used battery mode but anyway I will do another activity and I let you know the results

Thanks

Dimitrios Kanellopoulos · 25 Jan 2021, 08:04

@tfm1973 also FYI.

I am asking the product management if the app should generate an ascent value for you.

Atm it doesn’t to be aligned with the watch. The watch also misses that although it records altitude.

I am going to ask about this and try to push on a better solution

TFM1973 · 25 Jan 2021, 08:21

@dimitrios-kanellopoulos I am sure that I was using the performance mode. My watch is new and I am a new suunto user, normally I never change the default settings and that was not the first time that happened
I have another example, the ascent resume is zero but the resume by km shows 808

https://www.suunto.com/move/tonyfierros/5fea0f6d48161d078e4f11bb

cosme.costa · 25 Jan 2021, 08:29

@tfm1973 One of the problems/advantages of the Suunto S9 regarding the power savings is that if you are in the screen before starting the exercise and you push the upper button you change the power mode. This is very useful to rotate between power modes but it also make that sometimes, accidentally, you push the button changing the power mode without noticing it. It has happened to me some times putting my gloves or my jacket on.

Dimitrios Kanellopoulos · 25 Jan 2021, 08:31

Correct,

this can happen.

TFM1973 · 25 Jan 2021, 08:43

@cosmecosta
If you review both of my activities in this this post, in both the total ascent is zero (in the resume) however in the resume by kilometers (segments) SA is showing the real ascent
I do not understand why in one section of SA is zero and in another is very different

cosme.costa · 25 Jan 2021, 09:01

@tfm1973 said in Different ascent value in Suunto app, S9 watch and movescount:

@cosmecosta
If you review both of my activities in this this post, in both the total ascent is zero (in the resume) however in the resume by kilometers (segments) SA is showing the real ascent
I do not understand why in one section of SA is zero and in another is very different

I think @Dimitrios-Kanellopoulos has answered that in one of his posts above, the SA app has this design but it can change.

What I stated in my post is that is quite easy to accidentally change the power mode without noticing it.

Dimitrios Kanellopoulos · 25 Jan 2021, 09:05

@tfm1973 we generate atuomatically those 1km laps via the app.

Also laps of 5km etc.

In that generation of data the ascent is calculated.

This is done after the sync.

please just correct the batter mode and don’t use the endurance or ultra mode

TFM1973 · 25 Jan 2021, 14:41

@dimitrios-kanellopoulos

You said that in the 5kms laps the ascent is calculated , that means that is not a data that’s comes directly from the watch ?? The ascent is only an estimation ?? Or how do you have calculated the ascent on those 5kms laps information?

My question is, that independent if I have battery save like you said , why is the difference between the ascent value the resume part versus the information in the laps section in SA.

And if I use battery saver the ascent data always is gonna be zero ??