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Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities

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  • P Offline
    pilleus
    last edited by pilleus 21 Apr 2021, 20:37

    Can someone please do a short test?

    Disable activity tracking and sensors in Google Fit on the S7. Activate 24/7 step and hr tracking in Suunto wear app on the S7 ( add one of the new tiles and click on it to have the settings at the bottom of the screen).

    Do a short run in your garden or your living room on the same place to collect steps for about 5 minutes without starting an activity in Suunto wear app.

    After the test wait about half an hour and check your Google Fit app on the smartphone, if there is an activity showing up with 5 minutes and some data.

    Thanks for testing.

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    R 1 Reply Last reply 21 Apr 2021, 22:48 Reply Quote 0
    • R Offline
      RussellllR @pilleus
      last edited by 21 Apr 2021, 22:48

      @pilleus this is basically the exact thing I have been testing. Only steps AND heart rate data that take place during officially recorded activities sync with Google fit. The activity, with the steps and heart rate during that activity, sync with Google fit. The steps and heart rate recorded outside of tracked activity do not sync with Google fit ever.

      P 1 Reply Last reply 22 Apr 2021, 03:58 Reply Quote 0
      • P Offline
        pilleus @RussellllR
        last edited by 22 Apr 2021, 03:58

        @russellllr but I have the steps in Google Fit and Google Fit on the S7 is completely disabled and not configured.

        And if I do a short virtual run in my living room to collect some steps it is listed in Google Fit on the smartphone as activity with steps and duration.

        I don’t record it with Suunto wear app. That’s why I asked for a short test.

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        • O Offline
          olymay Gold Members
          last edited by 22 Apr 2021, 07:27

          Yesterday I turned off all activity tracking within the Google Fit apps on both my phone and my watch. Activity, location, HR, all turned off.

          I am still getting SOME steps recorded in the Google fit app, but way under the actual amount recorded in the Suunto App.

          It does not state the source of the step data in GF, so I am assuming they are still somehow coming from GF itself and not from Suunto.

          I am not getting any HR data transfer across.

          I have not yet tracked an activity, but I am planning on a walk later today so will report my findings when I get back.

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          A P 2 Replies Last reply 22 Apr 2021, 07:30 Reply Quote 0
          • A Offline
            Aleksander H Bronze Member @olymay
            last edited by 22 Apr 2021, 07:30

            @olymay As far as I can tell, we only get HR data for time spent inside an activity which has been synced over to Google Fit.

            O 1 Reply Last reply 22 Apr 2021, 07:40 Reply Quote 0
            • P Offline
              pilleus @olymay
              last edited by 22 Apr 2021, 07:34

              @olymay said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

              tracked an activity

              With a tracked activity by Suunto wear app steps and hr are synced to Google Fit.

              But for me steps and duration of an untracked walk are synced to Google Fit (not hr). And this without recording it with the Suunto wear app.

              May be that someone can confirm this?

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              • O Offline
                olymay Gold Members @Aleksander H
                last edited by 22 Apr 2021, 07:40

                @aleksander-h said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

                @olymay As far as I can tell, we only get HR data for time spent inside an activity which has been synced over to Google Fit.

                That’s the thing, it seems we are not getting HR OR steps sync across.

                The data is there so why can’t it be synced across? If it’s a battery issue, just do it once a day at midnight or something? So that we can see a summary of the day and keep a record/rend. Or at an extreme, only sync when on charge.

                But please allow all the data to sync.

                (and while we are on data syncing, please allow weight data to sync from Google Fit INTO SA, this would save me doing it manually each week (or more accurately, it would save me from forgetting to do it each week!)

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                E 1 Reply Last reply 22 Apr 2021, 08:12 Reply Quote 0
                • E Offline
                  Egika Platinum Member @olymay
                  last edited by 22 Apr 2021, 08:12

                  @olymay could it be that another device is actually providing steps to Google Fit? Maybe the smartphone?

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                  O 1 Reply Last reply 22 Apr 2021, 08:13 Reply Quote 0
                  • O Offline
                    olymay Gold Members @Egika
                    last edited by 22 Apr 2021, 08:13

                    @egika said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

                    @olymay could it be that another device is actually providing steps to Google Fit? Maybe the smartphone?

                    Yeah, it has to be coming from somewhere.

                    But as I mentioned, I have turned off activity tracking in GF in both the watch and phone, so I am at a loss as to where it could be coming from.

                    Suunto 7 Graphite Copper
                    Suunto App Beta (Android - Pixel 6 Pro)

                    P J 2 Replies Last reply 22 Apr 2021, 08:26 Reply Quote 0
                    • P Offline
                      pilleus @olymay
                      last edited by 22 Apr 2021, 08:26

                      @olymay said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

                      so I am at a loss as to where it could be coming from

                      I deactivated now the sync from Suunto wear app to Google Fit. Google Fit itself is not configured and completely deactivated.

                      Steps are counted and shown in Google Fit. Must be from Google Fit itself.

                      Another strange thing is, that on the S7 in the ressources tile activities are shown, which are not recorded by the Suunto wear app. I think that Suunto wear app is recognizing a short walk or run without tracking or its a resync from Google Fit!?

                      Here a screenshot from the S7. Yesterday in the evening I did some tests without recording. These are shown in the ressources tile on the S7, but not in Suunto app on the smartphone.

                      screen (3).png

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                      R 1 Reply Last reply 22 Apr 2021, 11:38 Reply Quote 0
                      • P Offline
                        pilleus
                        last edited by pilleus 22 Apr 2021, 08:39

                        Deleted…

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                        • J Offline
                          Jamie BG Bronze Member @olymay
                          last edited by 22 Apr 2021, 11:07

                          @olymay Agree with you as my step data in google fit (on watch and phone) do not match suunto steps yet all my google fit tracking is turned off (on phone & watch).
                          Got to wonder if it isn’t GA location services maybe giving it data, and or its taking the suunto data which is synced and rebasing it into its own step account.
                          Not a major issue for me as barely using google fit anymore as suunto app now has pretty much everything that GFit has.

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                          • R Offline
                            RussellllR @pilleus
                            last edited by 22 Apr 2021, 11:38

                            @pilleus In the Google fit app settings you should see managed connected apps. Here you can see all linked apps/services that may be contributing to the step count.

                            Also, Suunto app on suunto 7 tracks steps automatically and, as far as I know, you cannot turn it off. So it may recognize things like running, even if you are not officially tracking it. That may be why it’s showing up in your resources but not in the app itself, since it wasn’t an officially tracked activity.

                            I really appreciate everyone’s help and discussion on this. Hopefully it’s just a server side update that Suunto can do to get it to full sync with Google fit again. I wonder why they don’t just add google fit to the partner services section on the phone app and have you link it there.

                            A O 2 Replies Last reply 22 Apr 2021, 11:47 Reply Quote 0
                            • S Offline
                              SuuntoMan
                              last edited by 22 Apr 2021, 11:45

                              Just had sleep data sync in to google fit but even that is inconsistent. For some days it shows sleep quality data but today’s just shows the length of time I slept. No idea what’s going on. It synced the data but doesn’t show all the information that it showed for previous days. Very odd!!

                              O 1 Reply Last reply 22 Apr 2021, 11:49 Reply Quote 0
                              • A Offline
                                Aleksander H Bronze Member @RussellllR
                                last edited by 22 Apr 2021, 11:47

                                @russellllr said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

                                I wonder why they don’t just add google fit to the partner services section on the phone app

                                That would have been more usefull.

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                                • O Offline
                                  olymay Gold Members @SuuntoMan
                                  last edited by 22 Apr 2021, 11:49

                                  @suuntoman said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

                                  Just had sleep data sync in to google fit but even that is inconsistent. For some days it shows sleep quality data but today’s just shows the length of time I slept. No idea what’s going on. It synced the data but doesn’t show all the information that it showed for previous days. Very odd!!

                                  Mine took a while for all of the data to be displayed in Google Fit. Give it some time now it’s been synced and see if it all appears.

                                  Suunto 7 Graphite Copper
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                                  S 1 Reply Last reply 22 Apr 2021, 13:41 Reply Quote 0
                                  • O Offline
                                    olymay Gold Members @RussellllR
                                    last edited by 22 Apr 2021, 11:50

                                    @russellllr said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

                                    I wonder why they don’t just add google fit to the partner services section on the phone app

                                    This would be the ideal solution in my opinion, as it would also allow weight data to sync from GF into Suunto.

                                    Suunto 7 Graphite Copper
                                    Suunto App Beta (Android - Pixel 6 Pro)

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                                    • S Offline
                                      SuuntoMan @olymay
                                      last edited by 22 Apr 2021, 13:41

                                      @olymay yeah you were right, it eventually synced the entire sleep data. Not sure why it only partially synced at first!

                                      D 1 Reply Last reply 22 Apr 2021, 14:58 Reply Quote 0
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @SuuntoMan
                                        last edited by 22 Apr 2021, 14:58

                                        From my experience from Google Fit , it always lags on data. Like their server updates them not so often, merging with other sources etc

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                                        • P Offline
                                          pilleus
                                          last edited by 22 Apr 2021, 18:34

                                          I sync sleep data since half a year from the Skagen Falster 3 to Google Fit. The delay is not longer than 10 minutes until the sleep data are shown in Google Fit. And all sleep data are available without any day missing.

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