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Firmware 2.14.16

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  • I Offline
    isazi Moderator @freeheeler
    last edited by 30 May 2021, 13:25

    @freeheeler maybe worth to try sending the logs to Suunto. Can you do that and send me the time you sent logs in PM? Also where you following a track? Using S+? Waypoints? I can fill in a bug report.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    F 1 Reply Last reply 30 May 2021, 13:32 Reply Quote 1
    • F Offline
      freeheeler @isazi
      last edited by 30 May 2021, 13:32

      @isazi
      logfiles from what’s been synced to SA?
      I will do that tonight with all details you need in pm 👍 thanks already 🙂

      living sideways

      1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @isazi
        last edited by A Former User 30 May 2021, 14:12

        @isazi I had a similar crash the other day on this FW. I think the watch actually rebooted, HR history for the day/resources were lost, but the run up to the point was saved, though with some data like elevation summary fields lost as well.

        I was following a TBT route created in the app and coming up on a the last turn if it helps. I think also had S+ enabled for TSS.

        9DB8249E-8A3D-47CD-883F-512F3A7FA0C3.jpeg

        I 1 Reply Last reply 30 May 2021, 14:28 Reply Quote 2
        • S Offline
          Stefan Kersting @freeheeler
          last edited by 30 May 2021, 14:16

          @freeheeler yes had this issue some weeks ago. Contacted suunto support but they could not help. Because the watch synced with SA the was a problem to re download the activity again
          image.jpg

          Instagram: https://www.instagram.com/helgelandsbukken/
          https://www.instagram.com/suunto_adventures/
          IG: Helgelandsbukken, suunto_adventures
          Vimeo: vimeo.com/helgelandsbukken
          Blogg: https://turblogg.midnattsola.com

          1 Reply Last reply Reply Quote 2
          • I Offline
            isazi Moderator @Guest
            last edited by 30 May 2021, 14:28

            @nickk Suunto is aware of this, I believe resources are scarse on the S9 and waypoints, navigation, and S+ all consume too much. I will report this to Suunto again, but if it happens again sending logs immediately after this happens would be great for debugging.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 1
            • ? Offline
              A Former User
              last edited by 30 May 2021, 15:13

              My wife had resources on 0% for two days, but thankfully a soft reset solved the problem…

              1 Reply Last reply Reply Quote 1
              • I Offline
                isazi Moderator
                last edited by 30 May 2021, 15:35

                @freeheeler @NickK @Stefan-Kersting I had confirmation the bug will be fixed in the next (coming very soon) release 👌

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                S 1 Reply Last reply 30 May 2021, 15:41 Reply Quote 2
                • S Offline
                  Stefan Kersting @isazi
                  last edited by 30 May 2021, 15:41

                  @isazi I remember that I used a suunto plus function and the navigation. So my thought was that the buck was related to the usage of this. Do you know when the buck occurs?

                  Instagram: https://www.instagram.com/helgelandsbukken/
                  https://www.instagram.com/suunto_adventures/
                  IG: Helgelandsbukken, suunto_adventures
                  Vimeo: vimeo.com/helgelandsbukken
                  Blogg: https://turblogg.midnattsola.com

                  I 1 Reply Last reply 30 May 2021, 15:48 Reply Quote 1
                  • I Offline
                    isazi Moderator @Stefan Kersting
                    last edited by 30 May 2021, 15:48

                    @stefan-kersting as I said in my previous response, there was a resource bug. Navigation and S+, especially if with waypoints, was too much for the S9 memory. But the bug seems fixed in pre production release.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    ? F 2 Replies Last reply 30 May 2021, 16:04 Reply Quote 2
                    • ? Offline
                      A Former User @isazi
                      last edited by 30 May 2021, 16:04

                      @isazi Yeah, I thought it was related to the new waypoints/TBT features as I never had the issue before. Will send the logs if this happens again!

                      Though I think I won’t be running with navigation for at least the next 8-10 days. Not sure what the schedule is for June FW drop… The fix may arrive before I hit the unfamiliar trails again. Not that I’m against it.

                      1 Reply Last reply Reply Quote 2
                      • F Offline
                        freeheeler @isazi
                        last edited by freeheeler 30 May 2021, 16:51

                        @isazi
                        I’ve had TBT activated but no S+.
                        Interesting that @Stefan-Kersting and @NickK have had the same issue. At least I’m not alone and that soothes me 😉

                        living sideways

                        S 1 Reply Last reply 30 May 2021, 17:15 Reply Quote 2
                        • D Offline
                          dulko79
                          last edited by 30 May 2021, 17:00

                          Joaquin posted a nice comparison of S9 Baro and S9 Peak on Youtube. S9 baro has Ghost runner option in Suunto Plus section. More goodies on the way. 😆

                          App: beta
                          Phone: Iphone
                          iOS

                          1 Reply Last reply Reply Quote 1
                          • S Offline
                            Stefan Kersting @freeheeler
                            last edited by 30 May 2021, 17:15

                            @freeheeler and I lost 700 meters of ascend I statistics 😭

                            Instagram: https://www.instagram.com/helgelandsbukken/
                            https://www.instagram.com/suunto_adventures/
                            IG: Helgelandsbukken, suunto_adventures
                            Vimeo: vimeo.com/helgelandsbukken
                            Blogg: https://turblogg.midnattsola.com

                            F 1 Reply Last reply 30 May 2021, 17:25 Reply Quote 1
                            • F Offline
                              freeheeler @Stefan Kersting
                              last edited by 30 May 2021, 17:25

                              @stefan-kersting
                              I’ve lost almost 500m, but that’s life as a gamma tester 😜

                              living sideways

                              B 1 Reply Last reply 31 May 2021, 06:55 Reply Quote 0
                              • B Offline
                                BrunoH Gold Members @freeheeler
                                last edited by BrunoH 31 May 2021, 06:55

                                Has anyone noticed any strange random beeps several times a day with this new FW version?

                                My S9B is randomly doing either single beeps or three beep series (low, higher, high beep). I try to look quickly but I never see anything on the watch display. I have disabled all notifications except incoming calls. These beeps are not activity related either because they happen outside of the exercise.

                                I did a hard reset because of HR belt also misbehaving. Still the belt lets me down and the random beeps keep coming. Any ideas?

                                P.S. The belt problems: 1. The watch finds the HR rate quickly (from belt) whenever I wait for the GPS fix. Still the HR field remains ‘–’ during the activity. 2. If I manage to see the pulse, the numbers vary from ridiculous to believable. It was showing over 200 when my real pulse was closer to 120 bpm. I have soaked the belt well and the battery is brand new.

                                Compasses: M-311, A-10, SK-7
                                Diving: Finnlight Navy 90, Vyper
                                Sports: Metron, S7, S9B and Vertical

                                D D 2 Replies Last reply 31 May 2021, 07:04 Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @BrunoH
                                  last edited by 31 May 2021, 07:04

                                  @brunoh compass calibration

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  S 1 Reply Last reply 31 May 2021, 08:28 Reply Quote 2
                                  • A Offline
                                    Argonaut330 @EzioAuditore
                                    last edited by 31 May 2021, 08:22

                                    @hristijan-petreski no it didnt fix it, i still have the same issue

                                    Suunto Ocean
                                    Suunto 9 Baro

                                    1 Reply Last reply Reply Quote 1
                                    • D Offline
                                      DMytro @BrunoH
                                      last edited by 31 May 2021, 08:23

                                      @brunoh I actually also had problems with my HR belt, but thought it’s on the belts part.
                                      I get sometimes too low of a value like 120 instead of perceived 150-160 and this for like 5min, then its fine again.

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        surfboomerang @Dimitrios Kanellopoulos
                                        last edited by 31 May 2021, 08:28

                                        @dimitrios-kanellopoulos I don’t have sound enabled in my watch, but are you saying that compas calibration is occurring during activity recording and not only in the compass calibration menu?

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        D 1 Reply Last reply 31 May 2021, 08:31 Reply Quote 0
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @surfboomerang
                                          last edited by 31 May 2021, 08:31

                                          @surfboomerang that is correct. Many movements that you do naturaly could have enabled compass calibration

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          L 1 Reply Last reply 31 May 2021, 08:33 Reply Quote 2
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