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Download custom offline maps

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  • T Offline
    Tomas Fejfar Bronze Member @Kajkom
    last edited by 27 Apr 2023, 11:34

    @Kajkom I have the same issue

    K 1 Reply Last reply 27 Apr 2023, 12:50 Reply Quote 0
    • K Offline
      Kramble @Tomas Fejfar
      last edited by 27 Apr 2023, 12:50

      Same problem here with custom map

      Ambit 3 peak saphir
      Spartan Ultra (sold)
      S7 graphite copper
      S9 peak all black
      Vertical titanium green forest
      Wings

      1 Reply Last reply Reply Quote 1
      • R Offline
        rooldaa Silver Members @Kajkom
        last edited by 27 Apr 2023, 13:50

        @Kajkom I have more or less the same. I couldn’t download custom maps but offline maps have been downloaded for the routes I have in the watch 🤔

        Suunto Spartan Ultra, Suunto 7 Ti, Suunto Vertical Ti Solar

        1 Reply Last reply Reply Quote 1
        • G Offline
          Graham Nind
          last edited by 27 Apr 2023, 17:56

          Same problem for me as well. Just started a couple of days ago

          1 Reply Last reply Reply Quote 0
          • B Offline
            Brad_Olwin Moderator @Kajkom
            last edited by 28 Apr 2023, 13:35

            @Kajkom I have asked Suunto about this. Unfortunately I am traveling and do not have my S7. I will be home next week to test but should hear back from Suunto prior to that.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 1
            • P Offline
              pio221 @Kajkom
              last edited by 1 May 2023, 16:03

              @Kajkom Same problem for me as well. Just started a couple of days ago

              1 Reply Last reply Reply Quote 0
              • I Offline
                isazi Moderator
                last edited by 2 May 2023, 08:37

                Under investigation at Suunto, thanks for reporting (and thanks to @Brad_Olwin for sending the message to Suunto)

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                1 Reply Last reply Reply Quote 4
                • I Offline
                  isazi Moderator
                  last edited by 6 May 2023, 07:51

                  Is it working now?

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  Q 1 Reply Last reply 6 May 2023, 09:55 Reply Quote 0
                  • Q Offline
                    quattrojames @isazi
                    last edited by 6 May 2023, 09:55

                    @isazi said in Download custom offline maps:

                    Is it working now?

                    Its failed again for me this morning.

                    Suunto Race
                    Pixel 6 pro

                    I 1 Reply Last reply 6 May 2023, 10:48 Reply Quote 0
                    • I Offline
                      isazi Moderator @quattrojames
                      last edited by 6 May 2023, 10:48

                      @quattrojames can you try to reboot your watch? It should be working now.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      G 1 Reply Last reply 6 May 2023, 21:01 Reply Quote 0
                      • G Offline
                        Graham Nind @isazi
                        last edited by 6 May 2023, 21:01

                        @isazi I’ve rebooted but it’s still not working for me. Doesn’t get to 100% and says “Downloading of customised maps failed.”

                        I 1 Reply Last reply 6 May 2023, 21:49 Reply Quote 1
                        • I Offline
                          isazi Moderator @Graham Nind
                          last edited by 6 May 2023, 21:49

                          @Graham-Nind thanks, I’ll forward this

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 1
                          • R Offline
                            rooldaa Silver Members
                            last edited by 8 May 2023, 15:10

                            Today I’ve been able to download offline maps without rebooting 😊

                            Suunto Spartan Ultra, Suunto 7 Ti, Suunto Vertical Ti Solar

                            B 1 Reply Last reply 8 May 2023, 21:14 Reply Quote 1
                            • B Offline
                              Brad_Olwin Moderator @rooldaa
                              last edited by 8 May 2023, 21:14

                              @rooldaa Not working for me yet.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              K 1 Reply Last reply 9 May 2023, 06:55 Reply Quote 0
                              • K Online
                                Kajkom @Brad_Olwin
                                last edited by 9 May 2023, 06:55

                                @Brad_Olwin Yesterday I was ok. I managed to download all outstanding maps!

                                G 1 Reply Last reply 9 May 2023, 07:31 Reply Quote 2
                                • G Offline
                                  Graham Nind @Kajkom
                                  last edited by 9 May 2023, 07:31

                                  @Kajkom Me too. First time in a couple of weeks 😀

                                  1 Reply Last reply Reply Quote 0
                                  • Q Offline
                                    quattrojames
                                    last edited by 9 May 2023, 10:04

                                    Me three!

                                    Suunto Race
                                    Pixel 6 pro

                                    1 Reply Last reply Reply Quote 0
                                    • B Offline
                                      Brad_Olwin Moderator @Kajkom
                                      last edited by 9 May 2023, 18:00

                                      @Kajkom hopefully fixed now. I reported to Suunto when you first posted but did not have my S7 with me as I was traveling.
                                      I will close this soon if resolved.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        Brad_Olwin Moderator @Kajkom
                                        last edited by 11 May 2023, 17:43

                                        @Kajkom I have checked this now and other testers also report it is fixed! I will close this and thanks for letting us know.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        1 Reply Last reply Reply Quote 0
                                        • B Brad_Olwin locked this topic on 11 May 2023, 17:43
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