Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Can not load spord modes after watch update to 2.14.12

    5
    1
    0 Votes
    5 Posts
    114 Views
    isaziI
    @olli2709 only after a hard reset because it’s not just a firmware update, it is also a clean of all settings.
  • Step count / Calories don’t reset to 0 in 2.4.0 (8992)

    5
    1
    1 Votes
    5 Posts
    132 Views
    ChrisAC
    @isazi yes of course you’re right - it should not happen but as you say it’s not very serious. I was happy that the app did its job after 24 hours again
  • Sleep tracking/ App bug

    5
    1
    0 Votes
    5 Posts
    169 Views
    Brad_OlwinB
    @atlen How do you have the time zones set up in the phone and watch. Strangely enough I wonder if this is a phone integration issue? Are the sleep times correct on the watch?
  • Sport mode customization refresh never ending

    5
    0 Votes
    5 Posts
    161 Views
    Pierre LP
    @brad_olwin Ok thanks I suppose I will also lose my navigation track. So I will try to save everything before doing anything. Thanks. Kind regards, Pierre
  • New Map Drawing Not Working

    5
    0 Votes
    5 Posts
    142 Views
    A
    Thanks for the help!!! I´ve already tried what @Umer-Javed suggested and it still does not work. I´m currently using v 2.14.0 which I assume is not a beta version. Will try to install/uninstall and go from there…
  • Some activities synced offline are not visible to others

    Moved
    5
    1 Votes
    5 Posts
    110 Views
    Brad_OlwinB
    @Dimitrios-Kanellopoulos said in Some activities synced offline are not visible to others: @inkognito said in Some activities synced offline are not visible to others: Ok, now I see the problem. There is something going on with privacy settings for activities that sync offline and spend longer time in phone without sync with server. Even though her default activity visibility settings are set to “Followers”, these activities were somehow set to “Private”. But she did not do that manually. There must be some bug with privacy settings and it might be related to iOS version of SA only. I created a bug Thanks @Dimitrios-Kanellopoulos, I would have done the same.
  • Black maps and strange objects on maps

    5
    2
    0 Votes
    5 Posts
    132 Views
    sartoricS
    Well, maps are generated via mapbox afaik, so if something isn’t working on their side(maybe high server load) you can end with black maps or graphic artifacts. It could be also some rendering issue on SA (black map)
  • Issue with iOS17

    5
    0 Votes
    5 Posts
    199 Views
    A
    Well, maybe it was not an issue on the iOS side after all After restarting the watch, I was able to pair it. Now syncing seems to work again as well. Rebooting still being the best way to fix things I suppose
  • Suunto race stuck in loop

    5
    0 Votes
    5 Posts
    193 Views
    M
    @Brad_Olwin I’m happy it all worked out in the end as well, beautiful watch compared to the garmin fenix 6 pro I owned before this one.
  • 3D animation - merging av several GPX files

    5
    0 Votes
    5 Posts
    137 Views
    Stefan KerstingS
    @Mff73 you do it on sports tracker
  • Suunto App not connecting to Strava

    Locked
    5
    0 Votes
    5 Posts
    103 Views
    sartoricS
    https://forum.suunto.com/topic/11358/suunto-activities-not-syncing-to-strava
  • Background dosen't work on Ios

    5
    0 Votes
    5 Posts
    173 Views
    Brad_OlwinB
    @Fenr1r said in Background dosen't work on Ios: @Brad_Olwin On iOS, without the app running (as per OP)? Doesn’t work for me. The app needs to run in the background and the watch connected. The app does not have to be open and displayed on the iPhone to work.
  • zonesense not showing up in analysis

    5
    0 Votes
    5 Posts
    223 Views
    S
    Hello Ladies and Gentlemen, i have the same problem since the very start of ZoneSense: Suunto vertical, brandnew Suunto Cheststrab, and this is a typical result after an hour and 8 kilometers. Does anybody have an advise? Thank you and have a nice sunday evening [image: 1730026807842-img_4136.jpg] [image: 1730026807948-img_4138.png]
  • 2 Votes
    5 Posts
    268 Views
    Sebastian Wagner 0S
    @pavel-samokha Thx for all your Information
  • Problem importing gpx

    5
    0 Votes
    5 Posts
    190 Views
    AudaxjoeA
    @kamarasm you could try opening a GPX you know loads in a plain text editor (notepad on Windows) and then open the one that will not load. You will see simple coding, just see if there is any obvious difference or special characters. I used to have to do this on every upload from a Garmin Etrex to have Strava read the elevation from the GPS. Or upload to GPX editor or similar, add elevation then redownload. GPX editor (or why others editors) will rewrite the GPX header.
  • ZoneSense in App is totally different from watch!

    5
    1
    3 Votes
    5 Posts
    246 Views
    L
    I generally only look at the app following the exercise. For me it always aligns pretty well with feel. I use it for running primarily. For CrossFit it depends on the length/duration of some of the work - as mentioned in the FAQ - you need durations long enough for the reading to catch up in the watch.
  • Likes doesn’t show correctly

    5
    2 Votes
    5 Posts
    129 Views
    TieutieuT
    I have the same behavior since a few months also on iOS
  • Zonesense lost after adding photos

    5
    2
    0 Votes
    5 Posts
    192 Views
    Dimitrios KanellopoulosD
    I ll report this
  • Graph % “bizarre average”

    bug issue known issue
    4
    1
    1 Votes
    4 Posts
    50 Views
    Dimitrios KanellopoulosD
    @aldo70 even better for adding this info. Thanks again a ton.
  • Waypoints are missing from route creation

    issue known issue
    4
    2 Votes
    4 Posts
    74 Views
    Dimitrios KanellopoulosD
    @bastien-vallet I think I can’t.

Suunto Terms | Privacy Policy