Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Syncing & pairing issues with iphone 12 since last update with Ambit 3

    2
    0 Votes
    2 Posts
    51 Views
    Mff73M
    @George-Adams did you pair your watch with phone (in phone settings) prior to trying to pair inside the app ? In android (no iphone here), it should not be done like this. Unpair phone/watch, check in watch that no mobileapp is already paired, and try to pair directly in app.
  • Replaying a route creates flickering

    2
    0 Votes
    2 Posts
    102 Views
    JonasLarssonJ
    @thanasis I don’t know but the pictures are so beautiful.
  • Notifications from an app list

    2
    1 Votes
    2 Posts
    75 Views
    JosaipluJ
    @Bogdan1921 hello I’m interested in the answer but from what inexperienced it seems to be an iOS limitation for non Apple Watch I’ve tried garmin coros and Suunto and they all offer some app plus all (the some apps differ) I would like to have only phone calls and critical notifications from my home assistant on my watch but never manage to do it except on Apple Watch
  • Unable to share saved routes

    2
    2 Votes
    2 Posts
    135 Views
    Brad_OlwinB
    @peegee I am not having an issue sharing with another iPhone user, I just did this yesterday. What is sent from the saved route is a link to the file, not the file itself. That might be an issue. You can send it to yourself and download the file then send the file. Also tell your users to download the linked file when selecting the link.
  • Suunto 9 data lost on app

    2
    0 Votes
    2 Posts
    68 Views
    ?
    @boydggb82 Same here. In my case the data is not lost; but not showing up in the App home screen feed.
  • This topic is deleted!

    2
    0 Votes
    2 Posts
    3 Views
  • How do I delete waypoints in IOS App?

    2
    0 Votes
    2 Posts
    75 Views
    Fenr1rF
    @leinsters If you mean single points (called “Points of Interest” - “POIs” in the Suuntosphere; “Waypoints” are Routes-only), you can delete one by selecting the unwanted POI via the planning screen’s Library button and then the Edit button on the POI’s individual entry. So Map->Library->POIs tab->unwanted POI entry->Edit->Delete [at the bottom]
  • No in app notifications 🔕

    2
    0 Votes
    2 Posts
    61 Views
    sartoricS
    @peegee Those messages are very probably staged and for sure Language dependent in some cases (eg. polls) so you may receive it in the next days … I modified the tile as it was misleading
  • SuuntoPlus Store / Sync functionality is very unstable and slow

    2
    1 Votes
    2 Posts
    97 Views
    jjorgemouraJ
    I was experiencing exactly this for months. I was not able to setup and/or install some apps, always crashing. I was going mad with it. As an iOS software developer, I know how difficult it is an app to crash nowadays. I was wondering why no-one else were mentioning this issues. Was this a “just me” problem? Then, I decided to delete the app and install again. It solved the issues. My gut feeling is that somehow I ended up having inconsistent or corrupted data somewhere (local db, filesystem, some kind of cache) meaning syncing was not working properly. Delete and install again wipes out the local storage.
  • No WhatsApp Notification After iOS 18 Update

    2
    0 Votes
    2 Posts
    86 Views
    HoBartH
    I think I solved it myself. In IOS18 you can lock Apps and I did exactly that with WhatsApp. That’s why new messages would not show up on my Suunto Race. Let’s see what happens tomorrow when the first messages drop in…
  • Not receiving notifications from iPhone on Suunto Ocean

    2
    0 Votes
    2 Posts
    73 Views
    Brad_OlwinB
    @sc_manning Mine works well, make sure notifications are allowed in the watch/app and the BT stack on the iPhone… To see notifications on the watch they must appear on your lock screen.
  • Sync/find my phone

    2
    0 Votes
    2 Posts
    71 Views
    Fenr1rF
    @jariusxd said in Sync/find my phone: …I need the Suunto app open in order … to use the find my phone from the watch? That one is deliberate.
  • App crashing at startup

    2
    0 Votes
    2 Posts
    114 Views
    W
    @Mango I have iOS version 18.3.1 on my iPhone14 / Suunto App 2.41.0 and no crash issue. Can you update your iOS and let us know if the problem persists? Second option is to install Suunto App beta version: https://testflight.apple.com/join/DJyDC5SU?fbclid=IwAR3jTWlAkPOE4uL_3ehgsHHRV4SGRXAM9NCWEFH34_aMtwfu_Ac6WYzQOJ0 I hope this solves the issue.
  • Bug in active calories when Zwift activities get imported

    2
    0 Votes
    2 Posts
    79 Views
    Mads Hintz-MadsenM
    @Stefan-Radtke yes, record your Zwift activity on your Suunto watch instead of importing the Zwift or corresponding Strava activity. That is anyway what the watch + app is designed to do and requires no 3rd party syncing solution All your fitness related data will then get properly handled without weird TSS and calorie estimates.
  • 0 Votes
    1 Posts
    20 Views
    No one has replied
  • Diary activity when moves recorded with app

    1
    1
    0 Votes
    1 Posts
    32 Views
    No one has replied
  • Setting Calories goal, very hard

    bug issue
    1
    3 Votes
    1 Posts
    40 Views
    No one has replied
  • Incorrect HR values

    1
    0 Votes
    1 Posts
    44 Views
    No one has replied
  • Invalid French translation when saving a new route

    1
    1
    2 Votes
    1 Posts
    34 Views
    No one has replied
  • Bad translation in French

    1
    1
    0 Votes
    1 Posts
    44 Views
    No one has replied

Suunto Terms | Privacy Policy