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    Problem Activity start button

    Scheduled Pinned Locked Moved Suunto 9
    button start problem activity
    20 Posts 7 Posters 885 Views
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    • Rclxmg mR Offline
      Rclxmg m
      last edited by

      since the last update i’m unable to start an activity with the middle button, it takes me back to the menu every time i press it, i tried several resets but nothing, need help thanks!

      freeheelerF Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @Rclxmg m
        last edited by

        @rclxmg-m
        how fast does the middle button go back to its normal position? maybe it’s kind of stuck and hence it keeps pressing and triggers to return one page backwards?

        living sideways

        Rclxmg mR 2 Replies Last reply Reply Quote 1
        • Rclxmg mR Offline
          Rclxmg m @freeheeler
          last edited by

          @freeheeler like a normal press to confirm, but instead to confirm goes again back to select sport…

          1 Reply Last reply Reply Quote 0
          • Rclxmg mR Offline
            Rclxmg m @freeheeler
            last edited by

            @freeheeler the phisical button is a lil bit slowed and pops back in posotion slowly, maybe try with some warm water and bicarbonate or vinegear?

            freeheelerF 1 Reply Last reply Reply Quote 0
            • freeheelerF Offline
              freeheeler @Rclxmg m
              last edited by

              @rclxmg-m
              I’ve had the same issue and tried different cleaning procedures… I do not recommend any of the things I’ve tried, unless sending it in for service.

              living sideways

              Rclxmg mR 1 Reply Last reply Reply Quote 1
              • Rclxmg mR Offline
                Rclxmg m @freeheeler
                last edited by

                @freeheeler thx man, are they fast?

                freeheelerF 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @Rclxmg m
                  last edited by

                  @rclxmg-m
                  depends where you’re located, also price varies (in case your watch is already out of warranty time…)
                  from Switzerland to Finland, service and back within 7 days afair

                  living sideways

                  Rclxmg mR 1 Reply Last reply Reply Quote 0
                  • Rclxmg mR Offline
                    Rclxmg m @freeheeler
                    last edited by

                    @freeheeler italy, yes it’s out of warranty

                    sartoricS 1 Reply Last reply Reply Quote 0
                    • sartoricS Offline
                      sartoric Moderator @Rclxmg m
                      last edited by sartoric

                      @rclxmg-m
                      let it rest in luke-warm water and mild soap if you want to try to clean it
                      then rinse it

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      1 Reply Last reply Reply Quote 2
                      • freeheelerF Offline
                        freeheeler
                        last edited by

                        please update us if it helps 🙂

                        living sideways

                        Rclxmg mR 1 Reply Last reply Reply Quote 0
                        • Rclxmg mR Offline
                          Rclxmg m @freeheeler
                          last edited by

                          @freeheeler cleaned with warm/hot water 60° C, soap for cleaning dishes + bicarbonate, also rotated the button few times and now it’s a bit better, works 70% of the times but that’s ok for now, will clean it again and see if it gets better. thx to all

                          1 Reply Last reply Reply Quote 4
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Rclxmg m
                            last edited by

                            @rclxmg-m delete it and recreate it

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
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                            freeheelerF 1 Reply Last reply Reply Quote 0
                            • freeheelerF Offline
                              freeheeler @Dimitrios Kanellopoulos
                              last edited by

                              @dimitrios-kanellopoulos
                              but based on his findings with the cleaning it appears to be rather a mechanical than a software issue, doesn’t it?

                              living sideways

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @freeheeler
                                last edited by

                                @freeheeler oh

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                1 Reply Last reply Reply Quote 1
                                • Chew BaccaC Offline
                                  Chew Bacca
                                  last edited by

                                  The buttons need to be replaced, all three of them. That would be a total of 80 to 100€ depending on where you are, including new gaskets etc.

                                  1 Reply Last reply Reply Quote 0
                                  • Mff73M Offline
                                    Mff73
                                    last edited by

                                    Hope it will help the OP to start sports again

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    freeheelerF 1 Reply Last reply Reply Quote 0
                                    • freeheelerF Offline
                                      freeheeler @Mff73
                                      last edited by

                                      @Mff73
                                      the patient OP 😉

                                      living sideways

                                      1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73
                                        last edited by

                                        I am not saying it is the case here, but don’t you feel that some posts are looking like AI bot messages?

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        freeheelerF isaziI 2 Replies Last reply Reply Quote 0
                                        • freeheelerF Offline
                                          freeheeler @Mff73
                                          last edited by

                                          @Mff73
                                          some indeed do, totally agree…
                                          not sure why they post here anyway 🤷

                                          living sideways

                                          1 Reply Last reply Reply Quote 0
                                          • isaziI Offline
                                            isazi Moderator @Mff73
                                            last edited by

                                            @Mff73 all new users need to go through our approval to post, and if we think it’s just generated content it gets deleted. Something may still go through, but the amount of spam on th forum has gone way down since we started this.

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

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