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My notifications have stopped.

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  • Q Offline
    quattrojames
    last edited by quattrojames 7 Aug 2022, 16:20 8 Jul 2022, 14:45

    I haven’t changed anything on the watch or phone but I haven’t been getting any notifications today.

    I’ve checked all the obvious phone settings, and watch settings and nothing is jumping out at me.

    I have restarted it twice to no avail.

    I guess my next step is to reset it reconnect it all? If I do this will I lose all the pre-recorded data on the Suunto App?

    The watch has worked faultlessly until now, it is fully connected to the SA (and updating etc) and connected the wear OS app to so I’m out of ideas!

    Thank you.

    Suunto Race
    Pixel 6 pro

    B F 2 Replies Last reply 8 Jul 2022, 19:05 Reply Quote 0
    • B Offline
      Brad_Olwin Moderator @quattrojames
      last edited by 8 Jul 2022, 19:05

      @james-howes Need the phone model and brand, that might help.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      Q 1 Reply Last reply 8 Jul 2022, 19:11 Reply Quote 0
      • Q Offline
        quattrojames @Brad_Olwin
        last edited by 8 Jul 2022, 19:11

        @brad_olwin Thanks, it’s a Google Pixel 6 Pro.

        I ‘forgot’ the watch in the Wear app and reinstalled it and fingers crossed it seems to have fixed the issue.

        I’ll keep an eye and update.

        Suunto Race
        Pixel 6 pro

        B 1 Reply Last reply 8 Jul 2022, 19:11 Reply Quote 1
        • B Offline
          Brad_Olwin Moderator @quattrojames
          last edited by 8 Jul 2022, 19:11

          @james-howes Ok, I cannot help much as I have an iPhone.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 1
          • F Offline
            freeheeler @quattrojames
            last edited by 8 Jul 2022, 21:39

            @james-howes said in My notifications have stopped.:

            I guess my next step is to reset it reconnect it all? If I do this will I lose all the pre-recorded data on the Suunto App?

            you won’t loose any data that has successfully synced to the server (SA needs to have network obviously).
            keep us posted

            living sideways

            1 Reply Last reply Reply Quote 0
            • Q Offline
              quattrojames
              last edited by 11 Jul 2022, 07:27

              Resetting the watch seems to have resolved it, so no idea what the issue was.

              The SA has indeed held all my data, but obviously it’s gone from the watch now, not the end of the world I guess. The information transfer between watch and app is obviously one one way!

              I hope it doesn’t make a habit of it as losing all the watch settings and apps etc is a pain 🙄

              Suunto Race
              Pixel 6 pro

              F 1 Reply Last reply 11 Jul 2022, 17:06 Reply Quote 1
              • F Offline
                freeheeler @quattrojames
                last edited by 11 Jul 2022, 17:06

                @james-howes
                if it keeps happening a further investigation makes sense

                living sideways

                1 Reply Last reply Reply Quote 0
                • Q Offline
                  quattrojames
                  last edited by 2 Feb 2023, 10:34

                  I’ve had this twice before in the last year, both times despite trawling through every setting I have had to resort to a full reset to rectify - irritating but not the end of the world.

                  Today, the hard reset has failed. Is anyone else having any problems with their notifications? I’ve been through every setting on both the watch and the Wear OS app and can’t find anything amiss.

                  Suunto Race
                  Pixel 6 pro

                  1 Reply Last reply Reply Quote 0
                  • Q Offline
                    quattrojames
                    last edited by 3 Feb 2023, 06:59

                    A phone restart fixed it bizarrely.

                    Suunto Race
                    Pixel 6 pro

                    1 Reply Last reply Reply Quote 0
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