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    POIs don't stay deleted!

    Scheduled Pinned Locked Moved Suunto 9
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    • David YoungD Offline
      David Young Bronze Member
      last edited by

      Twice now I’ve tried to delete a load of old Points Of Interest from Suunto’s server and they refuse to stay deleted.

      This in the Android app.

      I’ve tried both on my phone and my tablet.

      If anyone from Suunto reads this, could they kindly offer some advice or fix the problem.

      I think the same problem might be affecting Routes as well. I have some old ones extant that I think I deleted, but can’t remember for sure.

      Anyway, there does seem to be a little bug in the app.

      sartoricS S Brad_OlwinB David YoungD 4 Replies Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @David Young
        last edited by

        @David-Young
        Maybe you should contact support.

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • S Offline
          Shrek3k @David Young
          last edited by

          @David-Young I can’t confirm this issue as a general one. I deleted four no longer necessary POIs from the last months with/in my Android App just two days ago.
          They stayed deleted (just checked it again).
          Unfortunately I can’t recommend a solution other than ‘try again’ and/or ‘contact support’ 😕

          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
          OS - Android 15/Pixel Pro 7

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          • Brad_OlwinB Offline
            Brad_Olwin Moderator @David Young
            last edited by

            @David-Young I have iOS but will check it too.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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            • David YoungD Offline
              David Young Bronze Member @David Young
              last edited by

              The deletions worked at the third attempt, or at any rate the POIs and Routes I deleted haven’t come back yet.

              It’s not the first time it’s happened. It’s a minor irritation, but I thought I’d mention it.

              sartoricS 1 Reply Last reply Reply Quote 0
              • sartoricS Offline
                sartoric Moderator @David Young
                last edited by

                @David-Young
                Maybe it’s just a server connection issue

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                AaurakkioA David YoungD 2 Replies Last reply Reply Quote 0
                • AaurakkioA Offline
                  Aaurakkio @sartoric
                  last edited by

                  @sartoric
                  I have a S5. In May I added a POI on my “main” phone for Suunto. After I deleted it, every time I open the map, it still shows until I start to move on the map.
                  On another device I do experience this.

                  ES: "Caminante, no hay camino / Se hace camino al andar."
                  EN: "Wayfarer, there is no way / The way is made by walking."
                  from: Cantares by Joan Manuel Serrat

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                  • David YoungD Offline
                    David Young Bronze Member @sartoric
                    last edited by

                    @sartoric Yes, that could be it. I just put my tablet in Airplane mode and loaded the Suunto app, and all my current POIs and Routes are there. So they exist both inside the app and on the server.

                    I suppose that even if you’re connected the delete instruction might not reach the server.

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                    • W Offline
                      Wilson75
                      last edited by

                      Using Android - I have the same issue with POI.

                      Suunto Vertical Titanium
                      Suunto Wing
                      SA (bêta) on Pixel 9pro

                      S9B Titanium (sold)
                      SSU (sold)

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                      • W Offline
                        Wilson75 @Wilson75
                        last edited by

                        @Wilson75 and add a description of an activity doest work also. Do you have this issue ?

                        Suunto Vertical Titanium
                        Suunto Wing
                        SA (bêta) on Pixel 9pro

                        S9B Titanium (sold)
                        SSU (sold)

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                        • W Offline
                          Wilson75
                          last edited by

                          Hi Community,
                          Does someone know how to delete POIs?
                          thanks for your help

                          Suunto Vertical Titanium
                          Suunto Wing
                          SA (bêta) on Pixel 9pro

                          S9B Titanium (sold)
                          SSU (sold)

                          sartoricS 1 Reply Last reply Reply Quote 0
                          • sartoricS Offline
                            sartoric Moderator @Wilson75
                            last edited by sartoric

                            @Wilson75
                            Did you already try the edit menu in SA ?

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                            W 1 Reply Last reply Reply Quote 0
                            • W Offline
                              Wilson75 @sartoric
                              last edited by

                              @sartoric Yes, I edited each POI and deleted them from the SA (they were no longer on the watch before I deleted them). For some reason, they reappear.

                              Suunto Vertical Titanium
                              Suunto Wing
                              SA (bêta) on Pixel 9pro

                              S9B Titanium (sold)
                              SSU (sold)

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                              • W Offline
                                Wilson75
                                last edited by

                                I hesitate to create POIs now as I can’t delete them.
                                Somebody have tried to delete old POIs?

                                Suunto Vertical Titanium
                                Suunto Wing
                                SA (bêta) on Pixel 9pro

                                S9B Titanium (sold)
                                SSU (sold)

                                TieutieuT 1 Reply Last reply Reply Quote 0
                                • TieutieuT Online
                                  Tieutieu Platinum Member @Wilson75
                                  last edited by

                                  @Wilson75 I just checked : on iOS I deleted a few old POIs without any problem

                                  Suunto’s devices at home :
                                  Vertical titanium solar
                                  Suunto Race S
                                  S9pp titanium sand
                                  Suunto Wing
                                  S9B titanium Ambassador edition, A3P, X6

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                                  • W Offline
                                    Wilson75 @Tieutieu
                                    last edited by Wilson75

                                    @Tieutieu I can delete them. For some reason the deleted POIs appears again.
                                    I don’t know what triggers this behaviour (maybe a restart of the app or SA update)…
                                    Current SA (5.0.2)

                                    Suunto Vertical Titanium
                                    Suunto Wing
                                    SA (bêta) on Pixel 9pro

                                    S9B Titanium (sold)
                                    SSU (sold)

                                    TieutieuT 1 Reply Last reply Reply Quote 0
                                    • TieutieuT Online
                                      Tieutieu Platinum Member @Wilson75
                                      last edited by

                                      @Wilson75 I just checked again : the POI I have deleted is back in SA ! 😖

                                      Suunto’s devices at home :
                                      Vertical titanium solar
                                      Suunto Race S
                                      S9pp titanium sand
                                      Suunto Wing
                                      S9B titanium Ambassador edition, A3P, X6

                                      W 1 Reply Last reply Reply Quote 1
                                      • W Offline
                                        Wilson75 @Tieutieu
                                        last edited by

                                        @Tieutieu for a reason I ignore the POIs are back. I don’t know if they are back after SA update

                                        Suunto Vertical Titanium
                                        Suunto Wing
                                        SA (bêta) on Pixel 9pro

                                        S9B Titanium (sold)
                                        SSU (sold)

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