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    S9 reboot in activity

    Scheduled Pinned Locked Moved Suunto 9
    14 Posts 9 Posters 694 Views 9 Watching
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    • MdzOttM Offline
      MdzOtt @chris Hebet
      last edited by

      @chris-hebet there is some discussion in this issue in “Software update”

      S9 Baro
      SA on Android
      Ambit 3 Peak
      Ambit 2 Sapphire

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      • lexterm77L Offline
        lexterm77 Bronze Member @chris Hebet
        last edited by

        @chris-hebet

        Happened to me in June, never happened again. One thing I could suspect is that I kept SA running with my phone during activity.

        surfboomerangS 1 Reply Last reply Reply Quote 0
        • surfboomerangS Offline
          surfboomerang @lexterm77
          last edited by

          @lexterm77 Hmmm… interesting fact.
          Every person who had this reboot experience had Suunto plus screens and/or navigation selected if I read their posts. Putting a lot of stress on the CPU and memory of the watch.
          Could it be that a notification from SA is pushing the watch over it’s limit?

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          lexterm77L 1 Reply Last reply Reply Quote 0
          • lexterm77L Offline
            lexterm77 Bronze Member @surfboomerang
            last edited by

            @surfboomerang

            Yes, only with S+ it was very slow to react even for a manual lap button and interval timers were lagging more than 5s when I turned off S+ everything was fine.

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            • Ivan De RasisI Offline
              Ivan De Rasis @chris Hebet
              last edited by

              @chris-hebet io lo stesso problema dopo l’ultimo aggiornamento. anche se uso la funzione ritorna alla partenza

              Suunto 9 Baro
              Suunto Vertical

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              • isaziI Offline
                isazi Moderator
                last edited by

                The S+ and navigation memory issue was solved with June update if I’m not wrong, so not sure what’s wrong now. But I’ll test this (hopefully tomorrow, I’m battling with a cold that does not go away for two weeks now).

                Watch: Suunto Vertical Ti

                Blog: isazi's home

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                • isaziI Offline
                  isazi Moderator
                  last edited by

                  Tried this morning with S+ burner and activating “back to start” mid route, no crash.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  Ivan De RasisI 1 Reply Last reply Reply Quote 0
                  • Ivan De RasisI Offline
                    Ivan De Rasis @isazi
                    last edited by

                    @isazi Grazie per la Tua risposta. Questa sera farò un altro tentativo, e se dovesse andar tutto bene, dovrei presumere che ci sia qualche problema con Koomot, visto che gli ultimi itinerari li ho creati da lì.

                    Suunto 9 Baro
                    Suunto Vertical

                    isaziI 1 Reply Last reply Reply Quote 1
                    • isaziI Offline
                      isazi Moderator @Ivan De Rasis
                      last edited by

                      @ivan-de-rasis continuerò a provare anche io.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

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                      • ? Offline
                        A Former User
                        last edited by

                        Hello, anyone actually have this problem with the S9 (non baro)? I have a friend that suffered few exporadic reboots on mid-activity on the last weeks. He associated this to the screen lock during the actitity but I don’t know if have some sense. These days we try to replicate it without success. Thank you!

                        freeheelerF 1 Reply Last reply Reply Quote 0
                        • G Offline
                          gambacorta
                          last edited by

                          it happened to me a couple of times while navigating a track and with Suunto + climb, the last last week … S9B

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                          • freeheelerF Offline
                            freeheeler @Guest
                            last edited by

                            @flypg
                            it seems to be a rare case and happened to me recently, too. the watch did not actually reboot, it crashed partially. no screen available, not possible to stop the activity, only access the options menue.
                            I think it is known. If it happens to users frequently, please report with sending logs and provide mail address with time logs sent.
                            If it happens rarely, as it happened to me only once, I would recommend just to wait for a new firmware to be released. Maybe soft-resetting the watch improves the situation, but I don’t have experience with that.

                            living sideways

                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @freeheeler
                              last edited by

                              @gambacorta @freeheeler Thank you!
                              Exactly this behavior @freeheeler It’s not reboot on some cases but it’s the only way to recover the normal function.
                              Yes, I already recommended him trying to replicate and send logs inmediatelly, as lucky, without success until now.

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