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Ongoing altitude problems with Suunto 9 Baro

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  • R Offline
    regger Bronze Member
    last edited by 16 Aug 2022, 10:12

    d23a4fa1-3782-4f7a-acf2-6e2a68e39e97-image.png
    Does anyone else have the same problem during the last few week? In 9 out of 10 of my past workouts the altitude detection had huge mistakes (see example picture, the hard downs and ups haven’t been existing in reality). Tried to clean the watch but problem still exists. This is very annoying. Yesterday the watch told me that it was 1700 ascent meter. In reality it was around 1300…

    S I 2 Replies Last reply 16 Aug 2022, 10:20 Reply Quote 0
    • S Offline
      sartoric Moderator @regger
      last edited by 16 Aug 2022, 10:20

      @regger
      It could very probably be an issue with. gps signal
      Did you try a soft reset ?

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.3.5 beta
      Suunto App IOs 2.46.0 (19453) beta on MBP M1

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      • I Online
        isazi Moderator @regger
        last edited by 16 Aug 2022, 10:35

        @regger if it’s happening now and it didn’t before, could be environmental: if it’s very hot sweat may be blocking the baro holes. Soaking the watch in warm water, then rinse and maybe use a soft brush to clean the external part of the sensor (never the inside) could help.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        R 1 Reply Last reply 16 Aug 2022, 11:06 Reply Quote 2
        • R Offline
          regger Bronze Member @isazi
          last edited by 16 Aug 2022, 11:06

          @isazi Thanks…will try that again.

          F 1 Reply Last reply 16 Aug 2022, 20:37 Reply Quote 0
          • R Offline
            regger Bronze Member
            last edited by 16 Aug 2022, 11:23

            IMG_20220816_132133.jpg
            But doen’t look polluted anyway…

            S ? 2 Replies Last reply 16 Aug 2022, 13:22 Reply Quote 0
            • S Offline
              sartoric Moderator @regger
              last edited by sartoric 16 Aug 2022, 13:22

              @regger
              Well, it doesn’t need to be muddy 😁
              Just a couple of dust particles stuck on the sensor’s membrane can generate faulty readings

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.3.5 beta
              Suunto App IOs 2.46.0 (19453) beta on MBP M1

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              • ? Offline
                A Former User @regger
                last edited by A Former User 16 Aug 2022, 20:29

                @regger had it once after 2-3 years with S9B. Before that I never rinsed it properly. After rinsing I never had it. From outside not recognizable. So recommendation, sometimes rinsing with water is good! Do not put anything in the holes.

                1 Reply Last reply Reply Quote 1
                • F Offline
                  freeheeler @regger
                  last edited by 16 Aug 2022, 20:37

                  @regger
                  the graph looks a bit as if the holes where blocked few times and pressure was increasing, like @isazi said.
                  could be dirty sensor, too.
                  they soaking over night as suggested and also try to take care of clear baro holes.
                  it happens to me every now and then, too.
                  not much we can do about it, unless wearing the watch a bit looser…

                  living sideways

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                  • R Offline
                    regger Bronze Member
                    last edited by 17 Aug 2022, 07:05

                    Thanks for your suggestions. I had the problem in the past very rarely, once in a few months but now its realy annoying.
                    I’ll try to clean it with warm water again. Usually the watch stays on my hand during showering…so it should get cleaned regularly 😉

                    S J 2 Replies Last reply 17 Aug 2022, 07:12 Reply Quote 0
                    • R Offline
                      regger Bronze Member
                      last edited by 17 Aug 2022, 07:10

                      Screenshot_20220817_090755.jpg
                      Here’s another example for a faulty recording…

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                      • S Offline
                        sartoric Moderator @regger
                        last edited by 17 Aug 2022, 07:12

                        @regger said in Ongoing altitude problems with Suunto 9 Baro:

                        Usually the watch stays on my hand during showering

                        And that could be a problem, as some residue of soap can stick inside the sensor housing

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.3.5 beta
                        Suunto App IOs 2.46.0 (19453) beta on MBP M1

                        B 1 Reply Last reply 17 Aug 2022, 13:15 Reply Quote 1
                        • J Offline
                          jjpaz Bronze Member @regger
                          last edited by 17 Aug 2022, 09:19

                          @regger What hand do you wear the watch? If you wear it in the right hand the baro sensor is highly exposed to wind and that can cause strange measures…

                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

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                          • B Offline
                            Brad_Olwin Moderator @sartoric
                            last edited by 17 Aug 2022, 13:15

                            @sartoric said in Ongoing altitude problems with Suunto 9 Baro:

                            @regger said in Ongoing altitude problems with Suunto 9 Baro:

                            Usually the watch stays on my hand during showering

                            And that could be a problem, as some residue of soap can stick inside the sensor housing

                            Agree, I never wear my watches showering. I do not have these issues and think that soap film eventually affects the sensor.
                            From the recordings it is either a dirty sensor, the sensor pressed against skin or wind (has to be very strong in my experience).

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            R 1 Reply Last reply 17 Aug 2022, 13:28 Reply Quote 1
                            • R Offline
                              regger Bronze Member @Brad_Olwin
                              last edited by 17 Aug 2022, 13:28

                              @Brad_Olwin
                              I’ll try everything to clean it and not to wear it during showering the next weeks (even if this would be an reason not to buy a Suunto in the future) and observe the tracks.
                              As I already wrote, this issue occured every few months in the past but within the last weeks it happenend in 90% of my usage.

                              B 1 Reply Last reply 17 Aug 2022, 16:45 Reply Quote 0
                              • B Offline
                                Bulkan Moderator
                                last edited by 17 Aug 2022, 13:41

                                Are you wearing the watch in the right hand?

                                Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                                R 1 Reply Last reply 17 Aug 2022, 13:45 Reply Quote 0
                                • R Offline
                                  regger Bronze Member @Bulkan
                                  last edited by 17 Aug 2022, 13:45

                                  @Bulkan
                                  No, left

                                  M 1 Reply Last reply 17 Aug 2022, 13:53 Reply Quote 1
                                  • M Offline
                                    Mff73 @regger
                                    last edited by 17 Aug 2022, 13:53

                                    @regger
                                    did you try the fridge test ?
                                    search the forum for more details, but baro altitude shouldn’t be influenced only by temp, except in case of dirty sensor or faulty one.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

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                                    • B Offline
                                      Brad_Olwin Moderator @regger
                                      last edited by 17 Aug 2022, 16:45

                                      @regger said in Ongoing altitude problems with Suunto 9 Baro:

                                      @Brad_Olwin
                                      I’ll try everything to clean it and not to wear it during showering the next weeks (even if this would be an reason not to buy a Suunto in the future) and observe the tracks.

                                      This would happen with any brand, I personally would not shower, the sudden change in temperature and soap I don’t think are the best combination.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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