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Strange behavior or lack of knowledge?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • S Offline
    sartoric Moderator
    last edited by sartoric 8 Aug 2018, 21:27 8 Aug 2018, 21:26

    Well … that’s how it should work afaik, but it never did 😁

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    J 1 Reply Last reply 9 Aug 2018, 06:10 Reply Quote 0
    • J Offline
      jthomi @sartoric
      last edited by 9 Aug 2018, 06:10

      But with a completely closed app? Not even running in the background?
      Before the de-installation I always had to start the app to sync.

      @sartoric said in Strange behavior or lack of knowledge?:

      Well … that’s how it should work afaik, but it never did 😁

      1 Reply Last reply Reply Quote 0
      • S Offline
        SlaSh Platinum Member
        last edited by 9 Aug 2018, 06:52

        App now syncs automatically in background even you have force closed it BLE is still active and you will get notifications to the watch and etc 🙂

        J 1 Reply Last reply 9 Aug 2018, 17:00 Reply Quote 1
        • J Offline
          jthomi @SlaSh
          last edited by 9 Aug 2018, 17:00

          I can’t understand why a closed app should be able to perform the actions like syncing. I do understand that you will still get notifications to the watch, but syncing? And before it didn’t act like that, its still the same version of the app. And today it stopped syncing with the SuuntoApp closed.

          @SlaSh said in Strange behavior or lack of knowledge?:

          App now syncs automatically in background even you have force closed it BLE is still active and you will get notifications to the watch and etc 🙂

          V 1 Reply Last reply 9 Aug 2018, 17:18 Reply Quote 0
          • V Offline
            valdis830 @jthomi
            last edited by 9 Aug 2018, 17:14

            @jthomi Have you tried soft resetting your iPhone? Something similar happened to me. The app was closed, but the watch was still alerting of synchronization in progress.

            J 1 Reply Last reply 9 Aug 2018, 17:20 Reply Quote 0
            • V Offline
              valdis830 @jthomi
              last edited by 9 Aug 2018, 17:18

              @jthomi With the app closed from multitasking you should only receive notifications. It seems like a small glitch of the system.

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              • J Offline
                jthomi @valdis830
                last edited by jthomi 8 Sept 2018, 17:21 9 Aug 2018, 17:20

                I don’t know it the watch was alerting cause of a sync in progress. I saw it at first when the iPhone said that new activities were synced already. Without me starting SuuntoApp.

                For the last two days it synced activities without app being active, in front or back. Now it stopped. Funny things seem to happen! 😀

                @valdis830 said in Strange behavior or lack of knowledge?:

                @jthomi Have you tried soft resetting your iPhone? Something similar happened to me. The app was closed, but the watch was still alerting of synchronization in progress.

                S B 2 Replies Last reply 9 Aug 2018, 17:50 Reply Quote 1
                • S Offline
                  SlaSh Platinum Member @jthomi
                  last edited by 9 Aug 2018, 17:50

                  @jthomi background refresh for app is turned on?

                  J 1 Reply Last reply 10 Aug 2018, 09:18 Reply Quote 0
                  • B Online
                    Brad_Olwin Moderator @jthomi
                    last edited by Brad_Olwin 8 Sept 2018, 18:05 9 Aug 2018, 18:05

                    @jthomi my app is syncing in the background. Occasionally, it does not and I need to force quit the app. When the app fails to automatically sync, if I check the watch connection it usually cannot connect to the watch. This is rare and either an app force quit or iPhone reboot solves the problem. I do not think this is an app problem but a BT communication issue. When this occurs, my notifications are often missing too.

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                    J J 2 Replies Last reply 10 Aug 2018, 02:15 Reply Quote 0
                    • J Offline
                      Jani Kaikkonen Bronze Member @Brad_Olwin
                      last edited by 10 Aug 2018, 02:15

                      @Brad_Olwin said in Strange behavior or lack of knowledge?:

                      @jthomi my app is syncing in the background. Occasionally, it does not and I need to force quit the app. When the app fails to automatically sync, if I check the watch connection it usually cannot connect to the watch. This is rare and either an app force quit or iPhone reboot solves the problem. I do not think this is an app problem but a BT communication issue. When this occurs, my notifications are often missing too.

                      Same here, but resetting the watch also seems to get the things back on track.

                      1 Reply Last reply Reply Quote 0
                      • J Offline
                        jthomi @SlaSh
                        last edited by 10 Aug 2018, 09:18

                        Its on, but was on all the time and before a few days ago when app was reinstalled. the app didn’t sync with the watch while being off. But seems like its solved.

                        @SlaSh said in Strange behavior or lack of knowledge?:

                        @jthomi background refresh for app is turned on?

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                        • J Offline
                          jthomi @Brad_Olwin
                          last edited by 10 Aug 2018, 09:19

                          My app is also syncing in the background, that is no problem. It was syncing while completely off and that behaviour was new. But seems like its gone already, now App & Watch only sync when app is running, front or background doesn’t matter.

                          @Brad_Olwin said in Strange behavior or lack of knowledge?:

                          @jthomi my app is syncing in the background. Occasionally, it does not and I need to force quit the app. When the app fails to automatically sync, if I check the watch connection it usually cannot connect to the watch. This is rare and either an app force quit or iPhone reboot solves the problem. I do not think this is an app problem but a BT communication issue. When this occurs, my notifications are often missing too.

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