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Issue pairing Baro 9 with Pixel 7

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  • M Offline
    Mff73 @SvenG
    last edited by 14 Aug 2023, 14:25

    @SvenG said in Issue pairing Baro 9 with Pixel 7:

    And yes, I’ve removed the watch from the list of bluetooth devices before I tried to connect from the app.

    And did you reboot your phone after this removing from BT list?
    Sometimes it is removed but still putting mess somewhere

    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
    Suunto Vertical all black
    Wife : S9PP
    SA: Always the latest beta :)
    Android 13, Galaxy S205G

    S 1 Reply Last reply 16 Aug 2023, 08:12 Reply Quote 0
    • F Offline
      freeheeler @Johann
      last edited by freeheeler 14 Aug 2023, 15:45

      @Johann
      @Alex-Machado
      @SvenG
      did you manage to connect your watch with the phone by now?
      I’ve had the same issue with my up to date Pixel 4a 5G.
      what helped was to clear cache and storage of SA. after that connecting worked flawlessly like always

      living sideways

      A 1 Reply Last reply 16 Aug 2023, 13:19 Reply Quote 0
      • J Offline
        Johann
        last edited by 15 Aug 2023, 05:21

        I had to pair (bluetooth) the watch with the mobile first.
        After, the app was able to detect my watch.
        Thanks for your help.

        F 1 Reply Last reply 15 Aug 2023, 07:34 Reply Quote 0
        • F Offline
          freeheeler @Johann
          last edited by 15 Aug 2023, 07:34

          @Johann
          strange this is exactly the way it never worked and afaik shouldn’t work

          living sideways

          J 1 Reply Last reply 15 Aug 2023, 08:34 Reply Quote 0
          • J Offline
            Johann @freeheeler
            last edited by 15 Aug 2023, 08:34

            @freeheeler
            😂

            1 Reply Last reply Reply Quote 0
            • F freeheeler referenced this topic on 15 Aug 2023, 11:23
            • S Offline
              SvenG @Łukasz Szmigiel
              last edited by 16 Aug 2023, 08:10

              @Łukasz-Szmigiel Yes I did

              1 Reply Last reply Reply Quote 0
              • S Offline
                SvenG @Mff73
                last edited by 16 Aug 2023, 08:12

                @Mff73 Yes I reboot my phone and removed the bluetooth connection in the phone. Even did booth soft and hard reset of the watch, nothing helped.

                1 Reply Last reply Reply Quote 0
                • A Offline
                  AlexMmm @freeheeler
                  last edited by 16 Aug 2023, 13:19

                  @freeheeler

                  I have not managed to get them paired.

                  I was chatting with Suunto support earlier today and they are both aware of the problem and monitoring this thread. They seemed very informed on the issue and said Engineering is also aware and working on a fix with haste.

                  I got a good sense they’re working it, from the chat.

                  S 1 Reply Last reply 18 Aug 2023, 14:05 Reply Quote 3
                  • S Offline
                    SvenG @AlexMmm
                    last edited by 18 Aug 2023, 14:05

                    @AlexMmm Good to hear that they are aware of the problem and work on it. I spoke with the chat a week ago and then they seemed to never heard of the problem. It is however frustrating that it doesn’t work.

                    I 1 Reply Last reply 18 Aug 2023, 15:08 Reply Quote 0
                    • I Online
                      isazi Moderator @SvenG
                      last edited by 18 Aug 2023, 15:08

                      @SvenG have you checked this?

                      https://forum.suunto.com/post/125505

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      S 1 Reply Last reply 24 Aug 2023, 12:20 Reply Quote 0
                      • S Offline
                        SvenG @isazi
                        last edited by 24 Aug 2023, 12:20

                        @isazi That suggestion actually worked. Thank you.

                        I 1 Reply Last reply 24 Aug 2023, 12:21 Reply Quote 0
                        • I Online
                          isazi Moderator @SvenG
                          last edited by 24 Aug 2023, 12:21

                          @SvenG a proper solution is also being tested by the app developers, apparently something changed with a recent Pixel update.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 0
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