Suunto 9 Baro totally bricked

[Gordy748]

Hi all, hope you are having a good weekend.

I’ve had my 9 Baro for a couple of years, and have had to do one hard reset during that time. Today I was pool swimming after setting the watch to record my session when I heard a couple of beeps from the watch. The screen was fixed on the pool length option and another one, but I couldn’t change the screen at all. I decided to do a soft reset…

And that’s when the watch completely went haywire. At first I could see the down arrow with 4 dots below, then that vanished. Now, an hour later, the watch does nothing and neither Suuntolink nor the Suunto app on my phone will recognise the watch. So a hard reset using Suuntolink is not possible.

Any thoughts before I contact customer service on Monday?

THanks,

Gordo

[Brad_Olwin]

@Gordy748 Try charging for awhile and then attempt soft reset again. Don’t know if this will help. Another possibility is for the battery to exhaust and then charge and reset.

[BrunoH]

My daughter’s Honor Band refused to charge. I put the band to freezer for a few hours and it started charging again. Just a thought!