Suunto 5 - blocked
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Hello,
I have a problem with my Suunto 5 watch - I went swimming in the sea, then it freezed, totally blocked - not a single button working. So I restarted the watch and then an arrow pointing down appeared. Then I tried to conect to computer, a message appeared " Your watch need to be reset to fix the error. All data on your watch will be deleted during the reset." So I pushed the button " Reset watch", then it tries to update but after half of update the watch starts to restart and then a message appears " Update failed".
Please help. The watch is not responding and I can’t use it.Best regards,
Alexandra -
@Alexandra-Cioc It could be a hardware problem in the watch, but I can’t say for sure with this information. Check the “i” icon next to “Update failed”, what does it show?