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SSU 2.5.18 - ON AIR

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  • I Offline
    ianshowalter
    last edited by 22 Nov 2018, 19:57

    I think I just found a bug in the 2.5.18 firmware. At least, that’s what I’m assuming it is since I’ve had my Spartan Ultra for almost a year and this had never happened until about an hour ago.

    I just finished a 15 minute stretching session, selected my feeling on the watch after ending the workout, and the watch displayed it’s usual “Saving” screen with the spinning circle. After a short while I noticed my watch still said “Saving” and the circle continued to spin. I let it go for another few minutes, and it still said “Saving” and the circle was still spinning. At that point I assumed it had somehow gotten stuck, so I held down the upper right button for 12 seconds and rebooted the watch.

    Here’s where it gets weirder: I was fully expecting to have lost the workout at that point, since the watch had given no indication that it ever finished saving it. But after rebooting, I found the workout in the logbook. It had in fact been saved. Not only that, but during the time it appeared frozen, the watch had also connected to my phone over Bluetooth and uploaded the session to the Suunto App. Everything in the background had continued to work exactly as it should; it was only the watch’s display that had gotten stuck on the “Saving” screen.

    I’d completed and saved several other sessions earlier today before that last one without incident.

    Watch: SSU, FW 2.8.32
    App: 4.22.3 beta
    Phone: Motorola Moto G6
    Android 9
    HRM: Polar OH1

    D 1 Reply Last reply 22 Nov 2018, 19:59 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @ianshowalter
      last edited by 22 Nov 2018, 19:59

      @ianshowalter question… Did you have also MC app? Installed and logged in?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      I 1 Reply Last reply 22 Nov 2018, 20:00 Reply Quote 0
      • I Offline
        ianshowalter @Dimitrios Kanellopoulos
        last edited by 22 Nov 2018, 20:00

        @Dimitrios-Kanellopoulos No. I only connect my watch to Movescount using the USB power cord. I’ve never done anything like make routes in SA that would mess with that, either.

        Watch: SSU, FW 2.8.32
        App: 4.22.3 beta
        Phone: Motorola Moto G6
        Android 9
        HRM: Polar OH1

        D 1 Reply Last reply 22 Nov 2018, 20:47 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @ianshowalter
          last edited by 22 Nov 2018, 20:47

          @ianshowalter I had once before 2.5.18 in August an activity that took ages for the activity to save and then the watch rebooted after stuck.

          Never again.

          Can you press with Suuntolink send logs and pass me the ID ?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          1 Reply Last reply Reply Quote 0
          • I Offline
            ianshowalter
            last edited by 22 Nov 2018, 21:47

            Here’s the ID number: 634161718076659

            In the meantime discovered something else: immediately before that stretching session, I did 36 minutes on a crosstrainer. That workout saved to the watch without any problem, and it’s fully intact in my logbook, on the Suunto App, and on the Movescount web site. But, I’ve noticed that the recovery time I accumulated during that workout and the calories burned from that workout are both missing from my watch’s current recovery time display and today’s active calories burned total. So whatever caused the problem looks like it must have actually begun with that previous crosstrainer workout.

            Watch: SSU, FW 2.8.32
            App: 4.22.3 beta
            Phone: Motorola Moto G6
            Android 9
            HRM: Polar OH1

            1 Reply Last reply Reply Quote 1
            • S Offline
              stromdiddily Gold Members
              last edited by stromdiddily 23 Nov 2018, 05:57

              Odd behavior setting an alarm…random numbers appear dashed out on the S9

              0_1542987226243_IMG_20181122_215544.jpg

              Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

              User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

              ? 1 Reply Last reply 23 Nov 2018, 08:00 Reply Quote 0
              • ? Offline
                A Former User @stromdiddily
                last edited by 23 Nov 2018, 08:00

                @stromdiddily said in SSU 2.5.18 - ON AIR:

                Odd behavior setting an alarm…random numbers appear dashed out on the S9

                ![1_1542952617741_IMG_20181122_215535.jpg](Uploading 100%)
                ![0_1542952617724_IMG_20181122_215544.jpg](Uploading 100%)

                Your files did not finish uploading

                S 1 Reply Last reply 23 Nov 2018, 15:36 Reply Quote 1
                • S Offline
                  stromdiddily Gold Members @Guest
                  last edited by 23 Nov 2018, 15:36

                  @Yannis-Belouris said in SSU 2.5.18 - ON AIR:

                  @stromdiddily said in SSU 2.5.18 - ON AIR:

                  Odd behavior setting an alarm…random numbers appear dashed out on the S9

                  ![1_1542952617741_IMG_20181122_215535.jpg](Uploading 100%)
                  ![0_1542952617724_IMG_20181122_215544.jpg](Uploading 100%)

                  Your files did not finish uploading

                  Thanks! Edited above

                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                  1 Reply Last reply Reply Quote 0
                  • J Offline
                    Jonathan Newby @Guest
                    last edited by 24 Nov 2018, 12:32

                    @Yannis-Belouris thanks just got it.

                    1 Reply Last reply Reply Quote 0
                    • I Offline
                      ianshowalter
                      last edited by 24 Nov 2018, 18:57

                      After today’s run I can confirm that measuring altitude during a run after the watch has gotten thoroughly soaked in the rain is vastly improved over what it used to be in that circumstance. I used to get some wild variations when that happened; it looks like the update fixed that.

                      Watch: SSU, FW 2.8.32
                      App: 4.22.3 beta
                      Phone: Motorola Moto G6
                      Android 9
                      HRM: Polar OH1

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        stromdiddily Gold Members
                        last edited by 24 Nov 2018, 20:18

                        Sample size of 3 but tracking has been great post update. Noticeably better than the trusty A3P on two of the three runs

                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                        1 Reply Last reply Reply Quote 0
                        • C Offline
                          ColdBeer
                          last edited by 24 Nov 2018, 22:20

                          On SST, add far as I tested it, seems sobbed the battery indication bug who showed a totally crazy value (for example: it shows 50% and when you connect it to charge, it changes to 18%).

                          Last test, it was showing 45% and when connected, 43%, which seems fine.

                          var Watch="Garmin Forerunner 735XT", WatchFw="9.40";
                          var Phone="Samsung Galaxy S8", PhoneOS="Android 9.0.0";

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            Tim4c Silver Members @Tim4c
                            last edited by 25 Nov 2018, 18:54

                            @Tim4c said in SSU 2.5.18 - ON AIR:

                            After the update, the sync with SA is coming back to normal (not stuck during “preparing sync”). We have to wait few days to confirm because an update it is almost like a reset, no?

                            App stuck again. The duration increase slowly day by day, now it’s almost 20s. ++

                            Suunto Spartan WHRB, iPhone XR, Suunto App beta, almost always on the last update.

                            1 Reply Last reply Reply Quote 0
                            • B Offline
                              borgelkranz Bronze Member
                              last edited by 25 Nov 2018, 19:55

                              What do you think of the weekly training summary? I feel its a non-feature because it’s not persistent.

                              To clarify: currently I’ve disabled standby background lighting. The summary popped up, but the watch was to dark to read it. Intuitively I pressed the middle button and it was gone…

                              Feature wise I would expect it to be persistent so that I can review it, when I want to. For example in the training insight area…

                              What do you think?

                              ? 1 Reply Last reply 26 Nov 2018, 08:51 Reply Quote 8
                              • J Online
                                jw cou Silver Members
                                last edited by 25 Nov 2018, 20:32

                                I fully agree, i’ve missed it too (pressing the middle button) so I couldn’t tell which data is shown…

                                1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @borgelkranz
                                  last edited by 26 Nov 2018, 08:51

                                  @borgelkranz Why don’t you create a new post as a feature request for this? I agree 100%

                                  B 1 Reply Last reply 26 Nov 2018, 10:49 Reply Quote 0
                                  • B Offline
                                    borgelkranz Bronze Member @Guest
                                    last edited by 26 Nov 2018, 10:49

                                    @Yannis-Belouris said in SSU 2.5.18 - ON AIR:

                                    @borgelkranz Why don’t you create a new post as a feature request for this? I agree 100%

                                    You are right. Done.

                                    1 Reply Last reply Reply Quote 0
                                    • N Offline
                                      nassosc
                                      last edited by 27 Nov 2018, 20:06

                                      did a 5k treadmill workout today but S9 was way off. Treadmill measured 5k watch 4k. 1k difference in five. Usually there is a 2-300m difference in 10k runs but this was too much.

                                      Has anyone else seen something similar?

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        Saketo Nemo Moderator @sartoric
                                        last edited by 28 Nov 2018, 10:07

                                        @sartoric

                                        That’s very boring 😞
                                        you no longer reported the problem or am I wrong?

                                        S 1 Reply Last reply 28 Nov 2018, 10:17 Reply Quote 0
                                        • S Offline
                                          sartoric Moderator @Saketo Nemo
                                          last edited by 28 Nov 2018, 10:17

                                          @Saketo-Nemo
                                          Not yet
                                          I must send an email to support

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