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    Suunto9 is too sensitive to shocks

    Scheduled Pinned Locked Moved Suunto 9
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    • bertrand cluzetB Offline
      bertrand cluzet
      last edited by

      I have been very annoyed by a problem over the last two years: during exercise, my watch would show a blank screen and restart, interrupting the current exercise (on my wrist or attached to my bike handlebars). I figured out what the problem was by slightly hitting the watch against my desk, but I cannot accept that small shocks when I am wearing my watch during ski-touring may interrupt the effort. Is there a way to fix this? I feel that this sensitivity is variable. It is a pity because I was otherwise very satisfied with this watch.

      Mff73M T 2 Replies Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @bertrand cluzet
        last edited by

        @bertrand-cluzet
        Your description could look like an hardware issue, and you should contact support (if it is like this since two years, you could have contacted them earlier to benefit of the warranty).

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

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        • T Offline
          TyreseJ4 @bertrand cluzet
          last edited by

          @bertrand-cluzet What firmware are you using? I downgraded my firmware from the latest to an older firmware and the crashing stopped. I’m using 2.23.24 which was recommended a while back by another user and it’s rock solid stable! No more crashes!

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