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Suunto 9 Baro crashes into firmware update mode

Scheduled Pinned Locked Moved Suunto 9
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  • D Offline
    Dr1mo
    last edited by 16 days ago

    During training, it stopped on its own. I tried to restart the training several times, but the watch couldn’t find GPS for a long time (20-25 minutes), the screen went blank, and the training was interrupted (it returned to the main screen of the watch). Then the watch caught GPS and the training started normally. I ran 5 km and stopped the workout as usual. It synced with my phone. Then the watch automatically switched to firmware update mode (down arrow with 4 dots). I connected the watch to my computer and launched SuuntoLink. The app told me that I needed to reset the device, I confirmed the reset, and after a while, the watch reset and asked for settings (as after purchase). I made some settings (dial, heart rate zones). Then I connected the watch to the mobile app, and synchronization began (routes, interval training, etc.). I left the watch and after a while saw that it was back in “firmware update mode.” When I connected to SuuntoLink, a message appeared again saying that I needed to reset the device, but now no matter what firmware I tried, the process ended in failure and the watch did not exit “firmware update mode.”
    Is there anything that can be done about this?

    Suunto 9 Baro

    I D 2 Replies Last reply 16 days ago Reply Quote 0
    • I Offline
      isazi Moderator @Dr1mo
      last edited by 16 days ago

      @Dr1mo seems like a hardware failure

      Watch: Suunto Vertical Ti

      Blog: isazi's home

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      • D Offline
        Dr1mo @Dr1mo
        last edited by 16 days ago

        @Dr1mo Does it make sense to write to support? Are they repairing these models now? The warranty has already expired…

        Suunto 9 Baro

        I 1 Reply Last reply 16 days ago Reply Quote 0
        • I Offline
          isazi Moderator @Dr1mo
          last edited by 16 days ago

          @Dr1mo you can always try and see what they say

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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