Download All Activity Data
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@marsfarce I think that EU law makes it mandatory for them. Not 100% sure, but very confident.
J
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@marsfarce
@Efejota
i am currently in the process with Suunto Support to get all my data, according to EU gdpr rules.
it is almost 2 or 3 weeks since the process (request by chat) began, i still don’t have my data (but i have an email that the export bagan
).
i will see what i will get, because in the last mail i received i was advised to export my data from the Suunto forum itself
using my forum profile personnal data. It seems little not related to my Suunto activities from suunto app, but let see.Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
Suunto Vertical all black
Wife : S9PP
SA: Always the latest beta :)
Android 13, Galaxy S205G -
@Efejota said in Download All Activity Data:
@marsfarce I think that EU law makes it mandatory for them. Not 100% sure, but very confident.
J
Thank goodness for eu laws! But what if you’re not in the EU, does this still apply?
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@marsfarce said in Download All Activity Data:
@Efejota said in Download All Activity Data:
@marsfarce I think that EU law makes it mandatory for them. Not 100% sure, but very confident.
J
Thank goodness for eu laws! But what if you’re not in the EU, does this still apply?
ehh… EU set laws for the rest of the world… is this an actual question?
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@twekkel I don’t believe it does. The EU laws only apply to its residents. I would assume a company can choose whether to apply the same rules elsewhere but why would they if it’s not in their interest.
For example, the EU recently forced apple to allow outside app stores, but this will only benefit EU countries.
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@Mff73 said in Download All Activity Data:
@marsfarce
@Efejota
i am currently in the process with Suunto Support to get all my data, according to EU gdpr rules.
it is almost 2 or 3 weeks since the process (request by chat) began, i still don’t have my data (but i have an email that the export bagan).
i will see what i will get, because in the last mail i received i was advised to export my data from the Suunto forum itself using my forum profile personnal data. It seems little not related to my Suunto activities from suunto app, but let see.End of July and no news from “suunto” or from the bot which seems to answer me regularly to wait a little bit more for the relevant team to answer.
GDPR / RGPD export should be a relatively quick process, not waiting for months
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@Spree That method apparently no longer works, as of 9 July 2025. In fact, there seems to be no method at all for bulk-export of your historical data (none of the third-party integrations that I have tried like Strava or TrainingPeaks work for bulk export of historical data, either).
I find that extremely annoying, given that I have many years of data on Suunto.
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@raisedbywolves there should be a direct function in the app at this point - and afaik, there is.
Account => settings => account settings => export data, you get a link to your email to download the .zip file.
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@Spree that is no longer an option, nor is getting it from Suunto Customer Service (as you’ll see in this forum, there are people who requested data months ago and still haven’t received it). It’s easy to start today and sync future workouts with other services, but Suunto makes it extremely difficult to download your historical data.
I banged my head on this issue for several days. Suunto seems to have gone out of their way to shut down methods that used to work, especially those that provided a full .FIT file rather than just a GPX file, and as a result, there’s tons of non-functional advice on the Internet.
I eventually found one method that did work: I set up a paid account with an app called FitnessSyncer, and synced it with the Suunto app. It took about a day (including an overnight) for the FitnessSyner to sync about 6 years of data with Suunto. At this stage, the files were in FitnessSyncer, and to get them from there, I took advantage of FitnessSyncer’s option to sync files with a Dropbox folder. Once that was done (which was quick), I could finally download my .FIT files from Dropbox.
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@raisedbywolves on Android latest beta it is easy to download all data. Are you on iOs?
