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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • N Offline
      nseslija Bronze Member
      last edited by

      I repeat the process, and now is ok.

      Ambit 2S
      Ambit 3 Peak
      Suunto 9 baro
      Suunto Vertical Ti Solar

      1 Reply Last reply Reply Quote 1
      • Kajetan AugustK Offline
        Kajetan August
        last edited by Kajetan August

        Mine says 2019-07-02T00:00:00Z

        Suunto 9 Baro software 2.8.24

        Suunto app 1.10.0 (7268)

        edit: after soft reset it got updated. to 2019-07-11T00:00:00Z

        1 Reply Last reply Reply Quote 1
        • S Offline
          Shrek3k @Shrek3k
          last edited by

          @Shrek3k said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

          S9 - AGPS file has been updated by SA without an issue.

          … and just to give feedback: the time required for a fix has improved significantly to approx. 5-25 seconds (mostly obviously depending on the place and its reception) with the new firmware and the obviously and at least for me better handling of the AGPS-file.
          As I currently (‘only and always’) use GPS+Galileo I didn’t want to stress this, as I cant quite figure out if the combination improves the time for a fix compared to GPS or not …

          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
          OS - Android 15/Pixel Pro 7

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          • Václav KrálV Offline
            Václav Král
            last edited by

            2019-07-12T00-00-00Z

            Polar A360, Polar M600, Polar M430
            Suunto Spartan Trainer, Suunto Spartan WHR Baro
            Suunto 9 Baro
            Coros Apex Pro
            Google Pixel 2

            1 Reply Last reply Reply Quote 0
            • P Offline
              parafenomano @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos the issue was here before the last watch / app update too.

              I did 12s reset and didn’t work either: it shows n/a, then updates correctly. However consecutive syncing does not update agps. Currently it is 2019-07-12.

              One additional thing, strange app behavior:

              Whenever I sync watch (with or without new move), this happens:

              • moves sync ok (strava notification arrives)
              • sync activities (1-3 second)
              • sync sleep (1-3 second)
              • optimizing gps (green line goes around very slow, reaches 30-60%, then interrupts)
              • sync activities (very fast, split second)
              • sync sleep (very fast, split second)
              • optimizing gps (very fast, split second)

              Cheers

              1 Reply Last reply Reply Quote 1
              • D Offline
                DavorP
                last edited by

                Today I noticed that AGPS on SSU (after SA sync) shows
                2019-07-19T12:05:01Z

                so it seam that is 3 days old.

                1 Reply Last reply Reply Quote 1
                • D Online
                  dulko79
                  last edited by

                  Same issue on S5: 2019-07-18T00:00:00Z.

                  App: beta
                  Phone: Iphone
                  iOS

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                  • sartoricS Offline
                    sartoric Moderator
                    last edited by sartoric

                    NOT AN S9 here, but for the sake of testing …

                    This is the first time I see that AGPS is not updated.
                    I charged the watch via cable on Saturday (21) sync activity on Sunday (22) with both SA and MC but the file is dated 2019-07-19T12:05:01Z

                    I didn’t checked it this w.e. since I never had such issue

                    EDIT :
                    Just to double check I’ve connected the cable now. The file has been updated but the date is 2019-07-21
                    … anyway, newer that the old one but I see that SL shows repeatedly “updating AGPS” screen

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @sartoric
                      last edited by

                      @sartoric hey. We are hunting the sync repeatedly bug. Please create a post and add the system details.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      sartoricS 1 Reply Last reply Reply Quote 0
                      • sartoricS Offline
                        sartoric Moderator @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos
                        👍

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.2.5 beta
                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                        • Mff73M Online
                          Mff73
                          last edited by

                          Ré tested right now, and SA is unable to update AGPS. Reset watch, and still N/A after multiple sync (+ force close app, etc) 🤔

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Mff73
                            last edited by

                            @Mff73 it takes up to 10 minutes did you wait ?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            Mff73M 1 Reply Last reply Reply Quote 0
                            • Mff73M Online
                              Mff73 @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos
                              Nope, I never waited to see AGPS changes, but will try and say.
                              But GPS optimisation is really Quick.

                              Btw, currently, MC App cannot sync gps neither.
                              Wtf.

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              1 Reply Last reply Reply Quote 0
                              • Mff73M Online
                                Mff73
                                last edited by

                                10 min and still N/A 🤔😏
                                Will reset all, and begin from fresh and see.

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                1 Reply Last reply Reply Quote 0
                                • Mff73M Online
                                  Mff73
                                  last edited by

                                  Un paired watch, uninstalled reinstalled app, pair, sync, wait 10min, and still N/A.
                                  Bad day😜 for AGPS.

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  1 Reply Last reply Reply Quote 0
                                  • Rob33R Offline
                                    Rob33 Bronze Member
                                    last edited by

                                    On my SSU, I have N/A too…

                                    Rob33R 1 Reply Last reply Reply Quote 0
                                    • Mff73M Online
                                      Mff73
                                      last edited by

                                      Tests ended for today : N/A for all SA attempts, and now MC App did thé trick (and no need to wait for parsing 😏).

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 0
                                      • Rob33R Offline
                                        Rob33 Bronze Member @Rob33
                                        last edited by

                                        rectification, update agps 21/07/19 ok on last sync !

                                        1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

                                          I can then escalate this !

                                          Thanks a lot so far to all of you taking the time to post here!

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          Mff73M 1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager
                                            last edited by

                                            @silentvoyager Thanks for raising this issue. There is something fishy here.

                                            I think Suunto should ACK the issue asap

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            Mff73M 1 Reply Last reply Reply Quote 2
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