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Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

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  • D Offline
    Dimitrios Kanellopoulos Community Manager
    last edited by 22 Jul 2019, 20:35

    Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

    I can then escalate this !

    Thanks a lot so far to all of you taking the time to post here!

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    M 1 Reply Last reply 23 Jul 2019, 04:20 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by 22 Jul 2019, 20:35

      @silentvoyager Thanks for raising this issue. There is something fishy here.

      I think Suunto should ACK the issue asap

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      M 1 Reply Last reply 23 Jul 2019, 11:03 Reply Quote 2
      • M Offline
        Mff73 @Dimitrios Kanellopoulos
        last edited by 23 Jul 2019, 04:20

        @Dimitrios-Kanellopoulos said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

        Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

        I can then escalate this !

        Thanks a lot so far to all of you taking the time to post here!

        Sorry, i can’t find a way to change my vote 😞

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 0
        • Z Offline
          Zdeněk Hruška Bronze Member
          last edited by 23 Jul 2019, 07:46

          I just checked and my AGPS was from 2019-07-09 even if I sync like every day. I noticed that recently took longer to acquire a GPS signal (with Galileo on). I reset watch, synced with Suunto APP and now it’s N/A. So it’s not ok, right?

          1 Reply Last reply Reply Quote 0
          • Z Offline
            Zdeněk Hruška Bronze Member
            last edited by 23 Jul 2019, 07:58

            So reinstalled the Movescount App and synced with it and my AGPS is up to date… but it deleted all my sport modes… oh 😄

            1 Reply Last reply Reply Quote 1
            • M Offline
              Mff73 @Dimitrios Kanellopoulos
              last edited by 23 Jul 2019, 11:03

              @Dimitrios-Kanellopoulos
              Last tests of today (SSU).
              SA don’t update AGPS for me --> NA after reset
              MCapp update, but with 2019-07-21T12:05:01Z (we are on 23rd 😉 )

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              1 Reply Last reply Reply Quote 1
              • D Online
                dulko79
                last edited by 23 Jul 2019, 11:18

                Mine is still stuck on 2019-07-18T00:00:00Z on S5. I have not done watch reset. The reset helped last time but messed up my training plan, so I have skipped it this time.

                App: beta
                Phone: Iphone
                iOS

                1 Reply Last reply Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by 23 Jul 2019, 11:20

                  Hi. All you that have this issue, can you pm me your watch Serial number asap?

                  @dulko79 can you perhaps now?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    pescacebesforum Bronze Member @pescacebesforum
                    last edited by 23 Jul 2019, 12:46

                    @pescacebesforum Checked twice. I have followed all instructions and now is stuck at2019-07-21T12:05:01Z
                    SuuntoLink enters in a loop.
                    Training With Garmin FR235 since July 1st, so I do not have feedback about outdated AGPS effects
                    SSU FW 2.8.24

                    SSU FW 2.8.32
                    SA 4.28.1

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      suzzlo Moderator
                      last edited by suzzlo 23 Jul 2019, 14:46

                      Now happening in my Spartan Sport WH

                      Assisted GPS -> N/A
                      FW: 2.8.24
                      SA -> 4.6.0 (Android)
                      Phone -> Pixel 3a

                      😭😭😭

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      1 Reply Last reply Reply Quote 0
                      • Z Offline
                        zhang965
                        last edited by 23 Jul 2019, 15:07

                        AGPS 23/07/2019

                        Winners Wear Winners

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          suzzlo Moderator
                          last edited by 23 Jul 2019, 18:43

                          Hi, any idea if AGPS sync works with Suuntolink?
                          I could reset my watch (avoid using Routes and Sports Customizations) and use SA sync and then MC (for AGPS)

                          BR

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          1 Reply Last reply Reply Quote 0
                          • 7 Offline
                            77alex77 Bronze Member
                            last edited by 25 Jul 2019, 04:35

                            Hello.

                            Synchro done through SA Android with 2 different smart phone, one for S9 and another one for S5.

                            Date was up to date but time was with “T00:00:00Z” for both S9 and S5 (synchro done at the very same time)

                            1 Reply Last reply Reply Quote 0
                            • R Offline
                              Rob33 Bronze Member
                              last edited by 25 Jul 2019, 07:00

                              on my SSU date blocked on 21/07

                              S 1 Reply Last reply 25 Jul 2019, 07:23 Reply Quote 1
                              • S Offline
                                suzzlo Moderator @Rob33
                                last edited by 25 Jul 2019, 07:23

                                @Rob33 me too (2019-07-21T12:05:01Z), did you use SA sync and cable/Suuntolink?

                                Suunto: Race, S9Peak, Spartan Sport Wrist
                                Garmin: FR745, Edge 530
                                SA topics:

                                • Guides - https://forum.suunto.com/tags/guides
                                Z F 2 Replies Last reply 25 Jul 2019, 07:36 Reply Quote 0
                                • Z Offline
                                  Zdeněk Hruška Bronze Member @suzzlo
                                  last edited by 25 Jul 2019, 07:36

                                  @suzzlo Mine was blocked on some old date until I synced with movescount app which was able to update the AGPS (and delete all my custom sport modes:)). Now it works with SuuntoApp as well (tried few minutes ago). But it’s true that time is allways T00:00:00Z so I don’t know if it’s correct or not.

                                  S 1 Reply Last reply 25 Jul 2019, 07:38 Reply Quote 0
                                  • S Offline
                                    suzzlo Moderator @Zdeněk Hruška
                                    last edited by 25 Jul 2019, 07:38

                                    @Zdeněk-Hruška I think, I have read in this forum that hour is not important T00:00:00Z. The key is that date moves ahead…

                                    Suunto: Race, S9Peak, Spartan Sport Wrist
                                    Garmin: FR745, Edge 530
                                    SA topics:

                                    • Guides - https://forum.suunto.com/tags/guides
                                    Z 1 Reply Last reply 25 Jul 2019, 07:47 Reply Quote 0
                                    • M Offline
                                      MichalJ
                                      last edited by MichalJ 25 Jul 2019, 07:39

                                      Hi, I never had problem with this, but today i had N/A even after soft reset and waiting … I needed to go back to pc and with SuuntoLink I got at least 2019-07-21T12:05:01Z (so few days old) … Spartan Sport, Software 2.8.24, Suunto app on Android 9 version 4.2.4.

                                      And then after run and sync with Suunto App I got N/A again …

                                      1 Reply Last reply Reply Quote 0
                                      • Z Offline
                                        Zdeněk Hruška Bronze Member @suzzlo
                                        last edited by Zdeněk Hruška 25 Jul 2019, 07:47

                                        @suzzlo Ok, thanks, I thought so. Then I can say that the sync with movescount definitely helped in my case. It seems that suunto app is unable to update AGPS for some reason. It gets stuck at one point and leaves the old file there. Maybe some bug in update procedure code. However movescount can deal with it and afterwards suunto app is able to do the update again. But I don’t know if this solution can help everyone.

                                        S 1 Reply Last reply 25 Jul 2019, 07:53 Reply Quote 0
                                        • S Offline
                                          suzzlo Moderator @Zdeněk Hruška
                                          last edited by 25 Jul 2019, 07:53

                                          @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                          But I don’t know if this solution can help everyone

                                          at least You and me 😉

                                          Suunto: Race, S9Peak, Spartan Sport Wrist
                                          Garmin: FR745, Edge 530
                                          SA topics:

                                          • Guides - https://forum.suunto.com/tags/guides
                                          C 1 Reply Last reply 25 Jul 2019, 08:01 Reply Quote 1
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