Share your experience with the Suunto app here!

[Piotrek Szczęsny]

App does not show vo2 max or any other fitness level tracking (besides EPOC).
My user experience with ambit 3R and movescount was way better than right now with Suunto 9 and Suunto App. I was hoping for big upgrade, and honestly I consider running with my trusty 3R instead of Suunto 9.

[Sidhe]

For some time I’ve received notifications in Movescount and SuuntoLink about migration to the Suunto App. Finally with some spare time I decided to take the plunge. Overall first impression was a confusion about the synchronizations and new accounts required:

1. I had to create a new SportsTracker account and use this to login to Suunto App.
2. SportsTracker Web interface is pretty useless and it doesn’t even show the correct sports profiles for the activities.
3. About the migration of my data from Movescount, the instruction says: “Ensure you have downloaded Suunto app and have notifications enabled to be notified when your Movescount exercise history import is available.” After waiting for an hour or two I’m still wondering if this import will be available later today, tomorrow, this month or next year? Additionally as I would like to use Movescount for the web interface and Suunto App for the phone, I’m not at all sure if all the activities which I sync to both services while waiting for the migration to happen will basically end up duplicated when I finally can do the actual migration.
4. All the routes have to be manually imported from Movescount to Suunto app.
5. Apparently I will still need Suuntolink for the firmware updates in the future as well.
6. For the feedback and upvote for the web interface I had to create an additional account for this forum (which is third account I seem to need for the Suunto ecosystem).
7. It seems that the weekly planner is also gone which is unfortunate.
8. It is very difficult to find out what is actually planned for the release in the future, just some vague promises about “listening to the community and going with agile development” which for the user is very confusing. Roadmap or information about the upcoming releases and new features in them would be nice.

I really hope that this migration process would have been easier: delete old application and download a new one and then select if I still want to synchronize to Movescount which should be automatically handled from the Suunto App. Now for the migration I had to read a good amount of descriptions and instructions which really does not give a good first impression about the application.

On a positive side, the new application looks promising. Hope it will fly and we will get a web interface as well. Unfortunately it seems to me that in the future the web interface and further analysis is kind of outsourced for the partners like TrainingPeaks and Strava and to be able to use their tools and my Suunto watch to full potential I will have to subscribe to TP premium or Strava Summit.

[A Former User]

@Sidhe said in Share your experience with the Suunto app here!:

It is very difficult to find out what is actually planned for the release in the future, just some vague promises about “listening to the community and going with agile development” which for the user is very confusing. Roadmap or information about the upcoming releases and new features in them would be nice.

I am not even sure Agile development is a positive thing here. None of the serious large software companies use Agile, and I’ve worked in two well known ones. I’ve heard from a friend, that Agile process has been a disaster for their company from engineers’ prospective, and is the reason the focus has shifted to shallow features, that are easy to finish quickly in short Agile sprints, and that any deep dive without quick results is now nearly impossible.

That is my 100% speculative opinion, and I may be wrong, but I have an impression that Agile has a similar effect on SA development - I see some busywork and trivial features being done, but nothing of substance that would require deep engineering changes.

[Arto Määttä]

I have Suunto Ambit 3 Sport and I have been using Movescount from the beginning. I tried Suunto App for several weeks. My first impression was that it lacked a lot of features that Movescount has. Syncing etc. has been working fine.

Planning and statistics are way worse in SA than in MC. Also what was a big (negative) surprise was that I cannot change the sports modes in my watch. Considering there can be only 10 of them in the watch, changing them is essential to me.

In short, it seems that SA is more like those health apps, like Samsung Healt or Google Fit, than an app for (semi)serious trainers.

I changed back to movescount now and will continue to use it until it is shut down. If SA doesn’t change considerably, my next watch will be some other brand - unfortunately, because I have liked my Ambit 3 a lot. I have now compared watches that have

• HR from the wrist
• possibility to use standalone HR belt
• sleep analysis
• stress and recovery estimation
• training planning and statistics
  Suunto has good watches but SA lacks so many features that it won’t be an option in current state.

[A Former User]

@Dimitrios-Kanellopoulos Hi Dimi, just a question regarding the development of Suunto App and/or firmware:

What possibilities do we really have?
Is it somehow “sugesstion with many upvotes will be developed” or is it more like “we follow our own roadmap”?

E.g. Structured intervals is I think one of the most upvoted features but now I must read that it is not planned in the near future. In the beginning, it looked like Sunnto/that forum really want to get to know what customers want, but for me (personel opinion! maybe I am wrong) this is not anymore. I am not complaining, don’t get me wrong. I am not a native speaker and maybe I do not find the correct words. But please try to convince me to believe in Suunto again…

Just my thoughts the last couple of days…

Best
Marcus

[cringram]

I mentioned this long ago but nothing seems to come of it. Please provide an option for users of Suunto App to have a more streamlined experience on the Diary page as can be had in Movescount. I don’t need the pictures to tell me it was a run/swim/trek…there are icons that do that just fine. I just want the data in a concise format!

Please…as a configurable option for those of us who don’t need the fluff.

[cringram]

@Dimitrios-Kanellopoulos this ^^^^^^

[fhegnor]

@cringram said in Share your experience with the Suunto app here!:

I mentioned this long ago but nothing seems to come of it. Please provide an option for users of Suunto App to have a more streamlined experience on the Diary page as can be had in Movescount. I don’t need the pictures to tell me it was a run/swim/trek…there are icons that do that just fine. I just want the data in a concise format!

Please…as a configurable option for those of us who don’t need the fluff.

vote here, maybe that helps to but it higher on the agenda:
https://forum.suunto.com/topic/1427/collapsible-activities

[Dimitrios Kanellopoulos]

@moe67er I am not sure about the Structured intervals, since this forum is made for the app (as of now) and Structured intervals are a watch feature (as well) I cannot say something with confidence about it. Sorry

[Maryn]

@Dimitrios-Kanellopoulos Suunto can’t make a statement at last, will this feature appear or not?
Finally, someone has to know the answer to this question

[Dimitrios Kanellopoulos]

@Maryn well why do they need to make a statement. Its a feature request for a feature that was never promised. They have better things todo I suppose no ?

[Bulkan]

@Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

@Maryn well why do they need to make a statement. Its a feature request for a feature that was never promised. They have better things todo I suppose no ?

Good apps for mobile and… maybe… apps in the watch will solve this.

At this point if we don´t have SI maybe we won´t get them… and know what… the simple intervals are enough for me… in the las two years I didn´t miss it… but I’m missing POI or apps…

[Dimitrios Kanellopoulos]

@Bulkan @Maryn here is one thing I find amazing regarding this request.

Many of the Suunto users (i know them personally) have moved to Coros.
Coros does not offer Structured intervals.

The users that went to coros (yes I support their groups as well) do not mention anything there about Structured intervals or a web, but here they did so

[Maryn]

@Dimitrios-Kanellopoulos You misunderstood me. From my point of view, I do not mind the lack of this function, when I bought a watch I knew about the lack of SI.
Ever since I can remember, people have been asking about the SI

For me, POI or fusedalti improvements are the most important at the moment - each user has different requirements.

[Bulkan]

@Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

@Bulkan @Maryn here is one thing I find amazing regarding this request.

Many of the Suunto users (i know them personally) have moved to Coros.
Coros does not offer Structured intervals.

The users that went to coros (yes I support their groups as well) do not mention anything there about Structured intervals or a web, but here they did so

so do I have to buy a coros to forget the SI?

I think is not the SI the thing is that the SI were and now are not. So the people gets frustrated.

But… maybe with apps… we could solve it.

[Dimitrios Kanellopoulos]

@Bulkan you mean about ambits right ? SI was not there for all others.

[Bulkan]

@Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

@Bulkan you mean about ambits right ? SI was not there for all others.

Yep, maybe the mental equivalence, Ambit 3 before = Suunto 9 baro now. And maybe is totally mistaken think like that but the lunch of the products were pretty similar. Rock solid watch for your outdoors adventures and multisport.

[A Former User]

@Dimitrios-Kanellopoulos
My question was more in general and SI just as an example.

[ChubbyCrusher]

My Wahoo computer uploads my ride to strava and uploads the .fit file to dropbox before I have the garage door closed. No phone required. I can change all the settings real time on the device from my phone. I can push routes right to the device from the phone from services like RideWGPS. I have structured workouts. I can view my ride ride history in the app and guess what, they have useful graphs and everything. I can create routes in the app or import from many places or create one from a ride. You know what the app doesn’t have? A bunch of useless, buggy “social” features like seeing people I don’t know or care about on a map. The app is what bike users want and the devices just works. The UI is nice and the battery lasts.

Why is it, that it takes hours or a day to upload to strava from SA? Why can’t I do basic things like create and sync POIs to a watch designed for back country navigation? Why is there egregious bugs in every release and I have to hear “it’ll be looked at in the next release?” I’m a software developer and I get it, development these days is about getting something out there fast rather than correct or what users actually want, but I’m as done with Suunto now as I have been with Garmin for years. I never thought Suunto would be using users as alpha/beta testers like Garmin does.

I wish Wahoo would make a watch. They seem to be the only customer focused device maker out there (that I’ve used anyway). And I don’t care if their bike computer can play music in this next revision, you know why? It’s a bike computer and I want it to be GREAT at being a bike computer, not just ok at being a bike computer and ok at having 20 features I don’t want. If they make a watch, it’ll no doubt be a good watch with a hand full of features that work well…like Suunto used to be. Uggh, I’m so tired of the entire Suunto eco system and the way they managed this transition from a service and devices that people loved to what we have now. I can’t even in good faith sell this watch to someone because you can hardly get your data off the device and into something useable. Now I just have to manually pull the .fit file off and upload it to whatever service I’m interested in. You think SA would at least make it very easy and reliable to get your data into 3rd party systems given they don’t intend to create features that people expect from these expensive devices.

Sorry for the rant, but I’ve just had it with my watch not syncing and the glacial pace of updates to SA.

[A Former User]

@ChubbyCrusher so true. But difference to Garmin: despite we are beta testers it is working. I never had any software issues with my Fenix 5x, just had a replacement because of cracks in the oHR sensor. You get all metrics out of connected sensors like Stryd. You can also connect you watch to the Mac/Pc and can just copy your FIT files. So easygoing…