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Not support chinese language and the GPS not work in china

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • A Offline
    Alex Lee
    last edited by 17 Aug 2019, 02:27

    I buy a Suunto 9 baro when I was traveling in the Malaysia. When I come back to china, I found there is not chinese language pack and the GPS not work in china. Is there any way to refresh the firmware can resolve the problem ?

    1 Reply Last reply Reply Quote 1
    • Z Offline
      zhang965
      last edited by zhang965 17 Aug 2019, 07:01

      chinese language is only available in chinese market version, same as Garmin

      sadly we have no chinese market firmware to share

      Winners Wear Winners

      1 Reply Last reply Reply Quote 1
      • A Offline
        Alex Lee
        last edited by 17 Aug 2019, 14:06

        1. It’s too bad. That’s meaning the watch for my daddy only as a watch.
          2.Why the GPS not work in china?
        1 Reply Last reply Reply Quote 0
        • A Offline
          Alex Lee
          last edited by 17 Aug 2019, 14:09

          Can I take the watch to china support center to resolve the problem ?

          D 1 Reply Last reply 17 Aug 2019, 14:10 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @Alex Lee
            last edited by 17 Aug 2019, 14:10

            @Alex-Lee Most probably yes.

            Regarding GPS I am sure it should not be any issue with the ZH version. Else any user visiting china would not be able to train.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            A 1 Reply Last reply 17 Aug 2019, 14:25 Reply Quote 0
            • A Offline
              Alex Lee @Dimitrios Kanellopoulos
              last edited by 17 Aug 2019, 14:25

              @Dimitrios-Kanellopoulos yes, I know the ZH should not have GPS issue. Is there any way refresh to ZH firmware ?

              D 1 Reply Last reply 17 Aug 2019, 14:26 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Alex Lee
                last edited by 17 Aug 2019, 14:26

                @Alex-Lee I dont have that power. I think distributors and support can convert the watch

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                A 1 Reply Last reply 17 Aug 2019, 14:30 Reply Quote 0
                • A Offline
                  Alex Lee @Dimitrios Kanellopoulos
                  last edited by 17 Aug 2019, 14:30

                  @Dimitrios-Kanellopoulos Thanks for you reply. I would take the watch to chinese support.

                  1 Reply Last reply Reply Quote 1
                  • E Online
                    Egika Platinum Member
                    last edited by Egika 19 Aug 2019, 04:22

                    There has been a Chinese firmware version for the SSU around some editions back.
                    Maybe you can make a rule out of the filename and then find it On Suunto’s servers?!

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - Titanium Courtney
                    Run Lime

                    A 1 Reply Last reply 19 Aug 2019, 04:33 Reply Quote 0
                    • A Offline
                      Alex Lee @Egika
                      last edited by 19 Aug 2019, 04:33

                      @Egika How do that

                      1 Reply Last reply Reply Quote 0
                      • E Online
                        Egika Platinum Member
                        last edited by 19 Aug 2019, 04:49

                        One hint here:
                        https://forums.watchuseek.com/f233/suunto-spartan-ultra-3234634.html#/topics/3234634?page=297 in post #2968.
                        Still digging…

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - Titanium Courtney
                        Run Lime

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