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    Duplicate moves after Movescount import

    Scheduled Pinned Locked Moved Digital service transition
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    • B Offline
      borgelkranz Bronze Member @Egika
      last edited by borgelkranz

      @Dimitrios-Kanellopoulos I again received an email stating that history import from movescount is complete. However, the number of activities still does not match. For example all of the 180 moves from 2017 aren’t there. I really begin to lose faith… I contacted support and they want to come back to me via e-mail…

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @borgelkranz
        last edited by

        @borgelkranz can you logout and login to the app? or chec ST web ?

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
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        • B Offline
          borgelkranz Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos Logged out and back in. Same state. Also in ST-Web, the activities are missing. For 2017, seven activities are present. But in Movescount there are 180.

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • thailonT Offline
            thailon Bronze Member
            last edited by

            Hello, My connection to Movescount has been enabled, so I confirmed transition. I had 1724 moves in general (including year 2019) to move and I received confirmation email “Confirmation: Your Movescount history import is completed” in a few minutes later.

            Seems there are some small inconsistencies:
            Movescount.com data:
            2011 126, 2012 178, 2013 178, 2014 206, 2015 207, 2016 209, 2017 181, 2018 276, 2019 163
            SuuntoApp data:
            2011 126, 2012 184, 2013 178, 2014 221, 2015 207, 2016 209, 2017 182, 2018 278, 2019 171
            Sports-tracker.com data: (the same as SuuntoApp)
            2011 126, 2012 184, 2013 178, 2014 221, 2015 207, 2016 209, 2017 182, 2018 278, 2019 171

            What I have never understood is why I had so many moves in sports-tracker.com (even before I installed my SuuntoApp) since I have never enabled any synchronization beetween movescount and sports-tracker.com. I assume moves have been migrated once I logged into SuuntoApp with the same credentials I have with SuuntoApp and Sports-tracker.com.

            @Dimitrios-Kanellopoulos I have maybe (or better to say most probably) overlooked the solution for this situation in this forum since there are a lot mixed topics, but should I delete duplicates in SuuntoApp or sports-tracker.com? Or in both services? Will the deletion of move in SuuntoApp remove activity in Sports-tracker.com as well?

            Thanks!

            Screenshot_20190917-031307_Suunto.jpg
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            • W Offline
              walters4060 Bronze Member
              last edited by walters4060

              I also have multiple duplicates. I also noticed that moves from several years ago (2015) are missing some data such as ascent and descent.

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @borgelkranz
                last edited by

                @borgelkranz as far as I know this is known and moves are currently reprocessed. You will most probably get another email

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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                • M Offline
                  martin Bronze Member
                  last edited by

                  It seems like the activities I deleted in ST are still accounted for in SA stats, is there a way to force SA to recalculate the stats / reload the activity list ?

                  M 1 Reply Last reply Reply Quote 0
                  • B Offline
                    borgelkranz Bronze Member @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos thx for the info!

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                    • M Offline
                      martin Bronze Member @martin
                      last edited by

                      @martin said in Duplicate moves after Movescount import:

                      It seems like the activities I deleted in ST are still accounted for in SA stats, is there a way to force SA to recalculate the stats / reload the activity list ?

                      I checked in SA, and the deleted activities do not appear, but are still counted in the stats, which gives me around 20 activities more than it should, and more annoyingly, about 1000 km more than I really did…

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        martin Bronze Member @martin
                        last edited by

                        @martin said in Duplicate moves after Movescount import:

                        @martin said in Duplicate moves after Movescount import:

                        It seems like the activities I deleted in ST are still accounted for in SA stats, is there a way to force SA to recalculate the stats / reload the activity list ?

                        I checked in SA, and the deleted activities do not appear, but are still counted in the stats, which gives me around 20 activities more than it should, and more annoyingly, about 1000 km more than I really did…

                        OK, so it appears I was wrong, the deleted activities appear in the list in SA (I have to filter by month to be able to find them), they all give a message saying «unable to load activity data», and sometimes clicking on one will have the app go back to the list and reload it without that deleted activity. Sadly it’s not always the case… and it requires finding each deleted activity (happily I’ve only got about 20)
                        Any way to force the app to reload the current list without deleted activities ?

                        Mff73M 1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @martin
                          last edited by

                          @martin
                          Either delete app cache, or desinstall and reinstall.
                          It will reload from cloud all you real activities.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
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