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AGPS not being updated on my Spartan Ultra

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  • S Offline
    sebaor
    last edited by 21 Sept 2019, 06:47

    Hi,

    My AGPs is not being updated on my Spartan Ultra after synchronisation with Suunto App. The date marked is

    2019-09-19T08:05:02Z

    I tried to sync several time, to reset my Spartan Ultra, to reinstall Suunto App So sync with my computer with Suunto Link but it doesn’t change.

    I already had this promblem in July who lasted for 1 or two weeks and had difficulties to fix GPS before my activities.

    Other people with the same problem?

    Seb

    ? B 2 Replies Last reply 21 Sept 2019, 07:21 Reply Quote 0
    • ? Offline
      A Former User @sebaor
      last edited by A Former User 21 Sept 2019, 07:21

      @sebaor Yes, this problem keeps recurring for me as well. The last time I had it about a week ago, after which I did the 12 sec reset by pressing the top button. Now AGPS date seems to be updating again.

      1 Reply Last reply Reply Quote 0
      • S Offline
        sebaor
        last edited by 21 Sept 2019, 09:36

        I tried to do the 12 secondes reset but it doesn’t help.

        Seb

        1 Reply Last reply Reply Quote 0
        • D Offline
          Darren_M Bronze Member
          last edited by Darren_M 22 Sept 2019, 07:01

          I have inaccurate GPS problems at the moment. I’ve also tried the 12 second reset, which didn’t work. If it did anything, I think it made the OHR function poor, when that wasn’t an issue in the first place. I need to check the date in the watch later.

          I’m now starting to lose patience with Suunto, entirely!

          1 Reply Last reply Reply Quote 0
          • P Offline
            pilleus
            last edited by 22 Sept 2019, 07:41

            In my Spartan Ultra there is only N/A. Firmware 2.8.24

            https://www.instagram.com/moves.are.life/
            Suunto Vertical Black Lime
            Suunto 9 Peak Pro Black
            Suunto Spartan Ultra Stealth Titanium

            1 Reply Last reply Reply Quote 0
            • B Offline
              borgelkranz Bronze Member @sebaor
              last edited by borgelkranz 22 Sept 2019, 13:46

              @sebaor same here @Dimitrios-Kanellopoulos is this the same issue than last time?

              1 Reply Last reply Reply Quote 0
              • D Offline
                DavorP
                last edited by 23 Sept 2019, 11:07

                It is synced now (23.9.2019.)

                1 Reply Last reply Reply Quote 1
                • P Offline
                  pilleus
                  last edited by pilleus 23 Sept 2019, 12:18

                  In my SSU too. 👍

                  https://www.instagram.com/moves.are.life/
                  Suunto Vertical Black Lime
                  Suunto 9 Peak Pro Black
                  Suunto Spartan Ultra Stealth Titanium

                  1 Reply Last reply Reply Quote 0
                  • B Offline
                    borgelkranz Bronze Member
                    last edited by 23 Sept 2019, 12:24

                    Mine too

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      sebaor
                      last edited by 23 Sept 2019, 15:44

                      Yeah mine too.

                      Seb

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        sebaor
                        last edited by 14 Oct 2019, 09:08

                        Once again the same problem with my SSU. The AGPS is not being updated after synchronisation with the Suunto app.

                        This problem is really recurrent now.

                        Seb

                        B 1 Reply Last reply 14 Oct 2019, 16:18 Reply Quote 0
                        • B Offline
                          Brad_Olwin Moderator @sebaor
                          last edited by 14 Oct 2019, 16:18

                          @sebaor said in AGPS not being updated on my Spartan Ultra:

                          Once again the same problem with my SSU. The AGPS is not being updated after synchronisation with the Suunto app.

                          This problem is really recurrent now.

                          Seb

                          SA was having issues syncing yesterday for me, long times to sync to 3rd parties. Is this working now?

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          S 1 Reply Last reply 14 Oct 2019, 16:29 Reply Quote 1
                          • S Offline
                            sebaor @Brad_Olwin
                            last edited by 14 Oct 2019, 16:29

                            @Brad_Olwin said in AGPS not being updated on my Spartan Ultra:

                            @sebaor said in AGPS not being updated on my Spartan Ultra:

                            Once again the same problem with my SSU. The AGPS is not being updated after synchronisation with the Suunto app.

                            This problem is really recurrent now.

                            Seb

                            SA was having issues syncing yesterday for me, long times to sync to 3rd parties. Is this working now?

                            Yes yesterday I had difficulties to sync. After sync I have three times the same activity on SA. And it was long to sync to 3rd parties. But this morning it was ok.

                            Just the AGPS who doesn’t update once again now.

                            B 1 Reply Last reply 14 Oct 2019, 16:30 Reply Quote 0
                            • B Offline
                              Brad_Olwin Moderator @sebaor
                              last edited by 14 Oct 2019, 16:30

                              @sebaor Try soft reset on the watch and possibly force quit and restart app. I am on iOS but this typically works for me.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              S 1 Reply Last reply 14 Oct 2019, 17:03 Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by 14 Oct 2019, 16:41

                                Hi I have reported this issue. I think should should now be fixed as I read already.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

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                                • S Offline
                                  sebaor @Brad_Olwin
                                  last edited by 14 Oct 2019, 17:03

                                  @Brad_Olwin said in AGPS not being updated on my Spartan Ultra:

                                  @sebaor Try soft reset on the watch and possibly force quit and restart app. I am on iOS but this typically works for me.

                                  I tried soft reset on the watch and now I have no more date but N/A instead.

                                  1 Reply Last reply Reply Quote 0
                                  • Mff73M Offline
                                    Mff73
                                    last edited by 14 Oct 2019, 17:48

                                    Same issue for me, today and also the same “sync forever” in MCapp. It seemed to be linked during last issue episod.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

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