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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • PierangeloP Offline
      Pierangelo
      last edited by

      Now it’s ok for me.

      Watch: Suunto Spartan Ultra
      Suunto 3 Fitness
      Phone: iPhone XS
      IOS: latest version
      SA: latest beta version

      1 Reply Last reply Reply Quote 0
      • Dominik SteffenD Offline
        Dominik Steffen
        last edited by

        Hey guys,
        My watch says 2019-08-14T00:00:00Z
        Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

        suzzloS 1 Reply Last reply Reply Quote 0
        • suzzloS Offline
          suzzlo Moderator @Dominik Steffen
          last edited by suzzlo

          @Dominik-Steffen sorry to hear that. Mine is updated.

          SA version? Last beta?

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
          1 Reply Last reply Reply Quote 1
          • ? Offline
            A Former User
            last edited by

            Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

            sartoricS 1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator @Guest
              last edited by

              @silentvoyager
              Try a soft reset.
              Mine is ok, but I had to reset to clean some zombie notifications.

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                3 days old is ok

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                J ? 2 Replies Last reply Reply Quote 0
                • J Offline
                  johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos that’s ok for finding the satellites visible to retrieve the Ephemerides data, which is needed for position calculation. I believe this is a very good source for understanding why it takes some time to get a good GPS fix:
                  https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/

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                  • ? Offline
                    A Former User @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos, Well, it is still 2019-09-28 despite syncing daily. In my experience once it fails to update once it gets stuck and stop doing any further updates. The 12 sec reset does fix it but it is still a buggy behavior.

                    Not everyone will know to even look at AGPS but they will be getting slow times to acquire GPS and/or poor GPS accuracy and will blame Suunto.

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                    • vimegarV Offline
                      vimegar
                      last edited by

                      2019-10-07T00:00:00Z
                      Suunto 9 Baro (2.8.28)
                      Suunto App 4.10.4 (Beta)

                      S9 Baro Black (FW: 2.10.26)


                      Actual: Beer 0,5 l./min. — Red Prawns 2 Ud./ min.
                      Goal/Objective: Beer 1 l/min. — Red Prawns 3 Ud/min.


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                      • H Offline
                        halajos Bronze Member @vimegar
                        last edited by

                        @Dimitrios-Kanellopoulos I had an AGPS issue today with my SSU.
                        My last run was 3 days ago, AGPS was up to date, the SSU found GPS quickly. After that run I’ve synced to movescount via cable (using both MC and SA atm.). I missed to sync with SA as power saving mode was active on the watch.
                        Today I vent to run and the watch didn’t find GPS. I disabled power saving and synced with SA. The sync completed, the last run appeared in SA. The watch still didn’t find GPS. I checked the AGPS data on the watch, which showed N/A. Tried to sync again, still got N/A. Finally I did a 12s reset, after which the sync updated the AGPS data correctly.
                        I’m using the latest SA beta on Android.

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                        • S Offline
                          Sylvain Pepin @Dimitrios Kanellopoulos
                          last edited by

                          Hi @Dimitrios-Kanellopoulos, we are in 2023, and the issue is still alive… 😕 my SSW Baro is not updated since at least one mont, I tried soft & hard reset, but nothing solved…
                          I tried to make the sync with Suunto link & my iPhone : nothing changed to…
                          I don’t know if the issue is because hardware or software…i’m very despite
                          thanks for your advices

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Sylvain Pepin
                            last edited by

                            @Sylvain-Pepin how old is your agps ?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            S 1 Reply Last reply Reply Quote 0
                            • S Offline
                              Sylvain Pepin @Dimitrios Kanellopoulos
                              last edited by

                              Hi @Dimitrios-Kanellopoulos, my agps is n/a value !
                              The only thing changed this morning is the “GPS” value, yesterday it was “na”, but this morning it switched to “5.7.10-P2.&-snt.005” …
                              Yesterday evening I “hard” resested my watch, and this morning I started an activity and waited for GPS sognal… few mn later the watch bipped and updated the displayed face (starting & end period day)
                              i don’t know if it’s a good new or not…because when I start a new activity the arrow icon is blinking and doesn’t seem to captur signal anymore 😞
                              regards,
                              Sylvain

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