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    Nov transition update

    Scheduled Pinned Locked Moved Digital service transition
    119 Posts 42 Posters 13.3k Views 43 Watching
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    • J Offline
      jw cou Silver Members @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos is there a way to filter by activity type (e.g only see the elevation per year for running)?

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @jw cou
        last edited by

        @jean-william-cousin that is a superb suggestion and a little work is being made already.

        I will be moving a search/activity selection on the date search there, should come with the v5 version as it aint so easy.

        So basically you want:

        a) Create the daterange / grouping
        b) Get the stats
        c) filter on sport, or keyword

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        J 1 Reply Last reply Reply Quote 3
        • J Offline
          jw cou Silver Members @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos yes sir. And a pizza Regina with extra cheese please 😅

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @jw cou
            last edited by

            @jean-william-cousin Soon to come now building stackable charts
            Screenshot 2019-11-06 at 12.57.10.png

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            fejkerF 1 Reply Last reply Reply Quote 10
            • fejkerF Offline
              fejker Gold Members @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos this should be the Suunto WEB-end. I like it a lot and would be prepared to pay for the service.

              SHUT UP LEGS!
              -Jens Voigt

              freeheelerF 1 Reply Last reply Reply Quote 4
              • freeheelerF Offline
                freeheeler @fejker
                last edited by

                @fejker
                … my wife will kill me… 😉
                this QS is getting improved at a nice pace and into the right direction 👌 excellent!!

                living sideways

                1 Reply Last reply Reply Quote 1
                • ? Offline
                  A Former User
                  last edited by A Former User

                  I don’t get it. Why Suunto can’t just make a desktop/mobile companion application for all of it’s watches that simply will be used for: (1) managing watch features/settings and (2) synchronize exercises to 3rd party web services? No cost of maintaining a web service and they could focus on product (hardware and software) improvements.

                  1 Reply Last reply Reply Quote 1
                  • 314BMI3 Offline
                    314BMI
                    last edited by

                    So moveslink2 devices are going to be supported and moveslink not.
                    That’s a pity for my old, good Quest 😞

                    1 Reply Last reply Reply Quote 0
                    • Adam LantosA Offline
                      Adam Lantos
                      last edited by

                      Honestly it’s a shame. For example, my A3P is now stuck in daylight savings mode, including sunrise/sunset time. Suunto App doesn’t synchronize time, and even getting GPS lock on the watch doesn’t update the time for some reason, even with GPS timekeeping on. Small things like that spoils the whole experience of owning a top of a range adventure watch.

                      Not to mention I’ve upgraded from A1 to A3P specifically to get BT sync, since I don’t have windows/mac on hand on a regular basis. So killing the mobile app basically rendered my A3P useless for hiking.

                      freeheelerF 1 Reply Last reply Reply Quote 1
                      • freeheelerF Offline
                        freeheeler @Adam Lantos
                        last edited by

                        @Adam-Lantos
                        did they clearly state that A3PS can not be synced to SA at all? Or was the whole cable and “new MC” thing a generalization for ambit?

                        living sideways

                        Adam LantosA 1 Reply Last reply Reply Quote 0
                        • Adam LantosA Offline
                          Adam Lantos @freeheeler
                          last edited by

                          @TELE-HO SA works well for downloading activities, in fact, it’s better than MC. But not being able to upload a route to the watch is a deal breaker, and renders half of the watch functionality useless. Ambit1/2 users won’t lose any functionality yet, but A3 users.do.

                          The point is that A3P is marketed as an outdoor/adventurer watch, and claiming that it has mobile connectivity (via SA) is seriously misleading, when one can’t customize the watch, use custom apps, or upload routes to it without a desktop computer at all.

                          I’m happy using any third party or open source solutions, and I hope Suunto come to their senses and make the sync protocol documentation or even MC client source code public, so dedicated people can fix this mess.

                          (I also suspect that the reason they are pulling the app is due to some sort of licensing/copyright issue, no sane company would just delete the only app that enables connectivity to one of their best products. But I digress.)

                          freeheelerF 1 Reply Last reply Reply Quote 1
                          • freeheelerF Offline
                            freeheeler @Adam Lantos
                            last edited by

                            @Adam-Lantos
                            my feeling is that it is not yet possible to update these things for ambit3…
                            ambit3 is too new to be pushed aside in my opinion.

                            living sideways

                            1 Reply Last reply Reply Quote 2
                            • D Offline
                              dsc1401 @freeheeler
                              last edited by

                              @TELE-HO "gently convince customers to upgrade"😀
                              Suunto’s problem lately is the change of mentality to a Silicon Valley greed type. This used to be a brand for the hardcore divers and sport enthusiats with gear that lasts and stable, full of features/data software. Since the launch of Spartan the decline is evident with flimsy devices and now even the software shrinked in order to save some money for the shareholders.
                              So you’re telling me that after I spent one grand on a DX I need now to upgrade to have my dives on a public platform where I can share it with friends and the comunity in general? And after I spent another £600 on a Spartan I need to use some 3rd party website to build a route and then transfer it into the SA?
                              Suunto doesn’t realize that there is fierce competition out there and if I feel attached of my DX, I don’t feel the same about the disappointing Spartan at all and I’ll ditch it for a Polar as soon as the MC webservice will cease to exist in the shape it’s now

                              Š 1 Reply Last reply Reply Quote 5
                              • R Offline
                                rob_nz
                                last edited by

                                So is this definitive that Ambit 3 will not have the ability to change watch settings from Suunto App? We’ll have to use what remains of the Movescount website and a cable connection?

                                Why not? That functionality is there for Spartan and S9 already. It can’t be that hard given the code is already written for Movescount app and the connectivity layer is already set up for the Suunto App.

                                Additionally, what happens to Ambit 3 Workouts? The only way to manage them currently is via the MovesCount app. You can’t do it on Movescount web or on the watch itself.
                                Will that be added to the stripped down website at least?

                                ? 1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User @rob_nz
                                  last edited by

                                  @rob_nz said in Nov transition update:

                                  Why not? That functionality is there for Spartan and S9 already. It can’t be that hard given the code is already written for Movescount app and the connectivity layer is already set up for the Suunto App.

                                  Because the configuration of Spartan and S-line is much simplified compared to Ambit line. For newer watches only sport mode displays can be customized, and the set of fields and the possible display layouts are all completely different. For Ambit line, for example, there possible to select up to 4 different fields displayed in the bottom row on each display (and then rotate through them by pressing the View button). That means that the sport mode displays configuration is quite different between the two series. Furthermore for Ambit watches the configuration includes setting the GPS accuracy mode, logging intervals, which sensors are supported, etc. Ambit configuration also has to include HR and pace zones because that can’t be done on the watch, and potentially some other things. Obviously Suunto doesn’t want to invest money and time in the features that won’t help them sell any new watches and will be obsolete. They try to get by with the absolute minimum no matter how ugly the experience will be for the users.

                                  R P 2 Replies Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User
                                    last edited by

                                    @silentvoyager @rob_nz At the end it all comes down to is Suunto willing to invest money and time to give legacy customers a proper solution not just a crippled one.
                                    I’m a software developer, I know it’s not easy to build old software parts into new one, but it can be done, and the difficulty level depends on how well was designed and executed the new software.
                                    Anyway, I can understand they don’t want to implement full Ambit3 line support into Suunto app, but then they should provide a new Moveslink like application for legacy watches, for configuration and sync, not a crippled solution of “new MC” (for settings) - Suuntolink (for sync setting and exercises) - Suunto app (for analysis).
                                    As an Ambit3 user I used Movescount app to sync my settings/moves and used Movescount web site for analysis. I’ve tried a couple of times the new Suunto app, but always ended deleting it (it’s just not there for me). Will try Suunto app once again + Movescount web site to configure my watch + Moveslink2 to sync the settings, will see how it goes Suunto’s development, then decide what’s next.
                                    If you ask me it would be more fair to customers if they just stated: “we will end support for old devices at X time, sorry”. Yes, they would get bashes and hate, but are getting now or will get in 2020 anyway. Then everyone could decide what’s next. Now we are in an uncertain ground where nobody knows the result and it’s a shame.
                                    Keeping high hopes even if you know you can’t provide at the end, shows a level of “lack of respect” toward your customers.

                                    Fenr1rF 1 Reply Last reply Reply Quote 2
                                    • fejkerF Offline
                                      fejker Gold Members
                                      last edited by fejker

                                      I think at the moment the cheaper solution for Suunto is to offer discount coupons for legacy users to “upgrade” to newer models of watches, than to code for legacy hardware.
                                      I don’t agree with this policy and in the long run it will cost them more, because an unhappy customer is something every company should fear and there are a lot of unhappy customers out there right now.

                                      SHUT UP LEGS!
                                      -Jens Voigt

                                      freeheelerF J 2 Replies Last reply Reply Quote 3
                                      • freeheelerF Offline
                                        freeheeler @fejker
                                        last edited by

                                        @fejker
                                        with a voucher a watch at suunto is still more expensive than in several online shops

                                        living sideways

                                        1 Reply Last reply Reply Quote 0
                                        • M Offline
                                          Malequal
                                          last edited by

                                          Some great posts, comments and thoughts being shared. It’s clear that disappointment is the pervasive feeling among customers with older Suunto products.

                                          And a few of the die-hards continue to defend the company, saying that the hardware is better than the competition. That’s debatable, but hardware and software cannot be separated from one another. And the software is in a sorry state. That is not debatable.

                                          I get that things like Sport Modes, watch screens and workouts are hard to port, but seemingly basic features like importing/syncing routes not working just boggles the mind. As someone stated above, the products are still being advertised and sold on their website as having this functionality.

                                          I agree with @andrasveres that it would be better almost to say they will end support full stop, rather than dangling the “bogus carrot of reconciliation” in front of us.

                                          I don’t know man, it’s just a bit tiresome, this carousel…

                                          1 Reply Last reply Reply Quote 5
                                          • Fenr1rF Offline
                                            Fenr1r @Guest
                                            last edited by

                                            @andrasveres I know next to nothing about these things but, as a software developer, you might:

                                            Could you modify/finish the Suunto FW for abandoned models if they released the source code? (Would they be likely to do so?) Also, MovesLink?

                                            Could the Suunto FW be replaced with an OpenSource OS?

                                            Could you write apps (or whatever) for such a platform to do what Suunto won’t and integrate them with a phone/computer app?

                                            Or is everything too complicated, integrated and proprietal?

                                            1 Reply Last reply Reply Quote 0
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